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I have not yet received my paper pass, delivery date was by 28 March. Can I change to mobile pass. I am leaving in 5 days time - this is getting urgent, I did email on Friday - but have had not responseThanks

May I have your help to purchase seat reservations on the following trains for my party of 6 Travelers?: June 27 TGV 8541 TGV INOUIDeparting 12:11 PM PARIS MONTPARNASSE 1 ET 2 Arriving 2:17 PM BORDEAUX ST JEAN  June 30 TGV 8504 TGV INOUIDeparting 10:46 AM BORDEAUX ST JEANArriving 12:54 PM PARIS MONTPARNASSE 1 ET 2 Currently, Eurail.com errs when attempting to Book these reservations online... "Please try to find an alternate connection.  The unavailable leg will be removed from your cart."  But, as far as I know, there is no other way to purchase these seat reservations.  Sncf-connect.com does not provide an option to purchase a seat reservation; only a ticket.I've already purchased seat reservations for the legs of our journey before and after the trains shown above (from London before and after Paris to Munich).  So, travel at other times is not preferable.  Nonetheless, I've experimented with booking seat reservations on other trains between Paris and Bordeaux; all fail with the sam

I bought the global Eurail pass.  It’s the Mobile version.  I knew some trains required reservations (didn’t realize nearly all do).  I’m uncertain how to book these and don’t want to pay more than I need to.  I can see my pass and I have “my journey” saved.  There’s a button on the top right of each leg I can click to turn on.  I’m not sure what exactly this is though as it doesn’t buy a ticket or reserve a seat, so what’s the purpose?  I also am seeing different times/routes on different sights.  For example, I saw a London to Amsterdam on May 2nd at 11am on one site, but can’t find it on the Eurail App.  I’m not sure if there’s different trains or what?  I also notice there is 1st comfort and 1st class premium?  I also see some tickets they mail to you??   If seats are selling out, I’d like to buy them in advance (do have 1 overnight train).  However, I was also hoping to be as flexible as possible.  For example, if I wanted to leave somewhere a day or two early to explore somewhere

Bonjour,Etudiante en Erasmus à Rome, j’ai souhaité réservé un aller et un retour entre Rome et Milan. Sur l’application j’ai bien réservé deux billets à des dates plutôt en fin de journée. Mais je dois “réserver” des sièges au tarif de 12€ chacun. Une fois sur le site internet , je sélectionne dans mon panier les deux billets déjà réservés sur mon appli ( l’un à 19h et l’autre trains dès 18h30), mais une fois que j’accède au panier pour ma commande, les horaires ont changé et mes tickets seraient très tôt le matin… je ne comprends pas pourquoi. je souhaiterais procédé au paiement mais si j’achète ces réservations de siège  (le tarif est toujours le même, mais l’horaire des trains a changé automatiquement alors que je n’en ai pas fait la demande), est ce que cela passera pour les tickets aux horaire de fin de journée que j’ai censé réserver sur l’application ?  Merci pour votre aide,Charlotte 

I saw on the inter rail train finder that there is a direct night train (non sleeper) running from Amsterdam Centraal at 22:34 getting into Berlin the following morning at 05:52 (running regularly but I specifically wanted to take it on 26 June). I can't find this train on the inter rail app or on any other train service timetables, is it a mistake? Are there only daytime trains available? Don't want to turn up at the station late at night to find it's not running and have to try find accommodation, wouldn't really bea great start to my trip!

I tried to make a reservation for a journey on Eurostar.  They tell you that you get a confirmation email within 30 minutes.  This happened when I made my outbound reservation.  This time it did not.  Which is why, after one hour +, I thought it  had not worked for some reason, and I tried again.By pure chance, I found a page called “reservations overview” (or something similar) and found that I had made two reservations for the same train in my name.  I also found that I could not get a refund !  And after several hours, I still have not got a confirmation email with a ticket which I can print out (and which I need !), and I cannot even find the reservations page again in the mobile pass …  I am close to tears because the b… thing is so impossible to navigate.  I have wasted hours trying to get back to pages, when I have found that  I am being sent around in circles to multiple pages offering me answers to questions I did not ask but not touching upon the problems I am trying to solve

Hi, is my first time to travel to europe.What is more convenient for 3 trips that need to do with my wife (London-Paris, Paris-Zurich, Barcelona-Madrid)?:• Buy a pass (Eurail) for these 3 trips or buy 3 ticket separated?• Where is more conevenient to buy (what website)?• Is necesary to buy seat reserve beside the ticket or the ticket include this reserve?

I treated myself to a 1st class Interrail pass - it looked like a good idea at the time.  The problem is now trying to make a seat reservation, since obviously reservations are not included in the Interrail pass, when they do not even know you are going to travel on a given train.  In Germany, seat reservation is included for 1st class tickets, so you do not get the offer, on the bahn.de page, to just reserve a seat for the first class (without buying a ticket).  How do I do this ?  Do I have to go to the local railway station, where they have already told me that they know nothing about Interrail, to make a reservation which is possibly impossible to make ?

Hello :) 2 years ago I had to shorten my trip cause Corona arrived!!! I remember receiving a message that if I used it 4 or less days I could get a new interrail pass when the situation would calm down! Now is the time :))) but I don’t find that mail back. How should I ask a new pass in refund of mine? I kind of wanna travel next week already (last minute request of a friend to go with her cause it s finished with her boyfriend) sooo It would be amazing to get an answer quick;) but no worries if you need time ;)

I used the interrail website to book seat reservations and start my trip but none of these are showing on the app, can someone help?

It says all people must travel together. If 5 people want to take a day trip and 3 stay at hotel is this allowed?

Hi,I’m travelling to St. Christina in June, and I need to get there from the train station in Brixen.There is a public bus line (350) I could use. Will this bus line be covered by the InterRail pass?Your answers are appreciated.

Can I go twice on the same journey if it is not my country of residence? (e.g. Paris - Zurich)?

Hello, I would like to cancel my order of my pass. I checked BEFORE ordering whether the relevant trains were available for reservation (yes they were). Then I bought the pass and all of a sudden they are no longer available.I feel slightly ripped off and hoped for a cancellation as a gesture of goodwill.There is no possiblity beside of chatting with a bot...very bad support.Any ideas?

I will have a 2 month Global pass to travel.I need to know how or what is the best way to buy seat reservations on trains in the UK.For example  Euston Station to Glasgow CentralGlasgow Central to Euston Station.Can you do it at the Station on the day if your travel?Or prebook before you go?

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

I have planned to travel from Venice to Lyon the 28th of July. In the Railplanner App, I can only see a train going via Austria and Switzerland. This takes around 24 hours, whilst when I look at the site of the Italian train company, I see a train via Milan that's way faster. Can I take this train with my Interrail Pas too, or not? If I could take this train, how do I have to make a reservation for it? Kind regards, Mels Ubels

Bonjour à toutes, tous,Il semblerait qu il y ait des travaux sur la ligne Prague Cracovie, nous devons prendre le train EC115.Cependant, en me rendant sur le site tcheque, je n arrive pas a savoir si le trafic est perturbé, s il faut prendre un transport de substitution ou si au contraire c est une gare qui n est pas desservie.Merci d avance 😉

I’m trying to buy a pass before the 10% off expires toniught but in one of last pages my country of residence Uk is not an option!

Hello! I have messaged support but not sure if they will get back in time. My girlfriend and I live in Sweden. We are currently on the train going home from the UK and are on the Hamburg to Copenhagen leg where we are planning on staying overnight. Tomorrow (4 April) we are planning to take an SJ train to Stockholm via Malmö. We have already booked seat reservations for the trains tomorrow. The InterRail app thinks that we are using an inbound today (3 April) despite ending in Copenhagen. I believe this is because we originally planned to go to Stockholm today but had to change as SJ has no available seats for reservation. When trying to add trips for tomorrow (and yes, we have anothe travel day) it comes up with the error that we have no outbound/inbound journies left. This is despite neither the My Trip nor My Plan section having any inbound trips selected or refering to Sweden. So now we are not sure how long we will be in Copenhagen for and whether we will be able to take the train

I got sick during my DiscoverEU trip 😭😭 And when I get sick I am always sick for at least two weeks so I'll basically miss the rest of my trip. Is there any way I could continue my trip later? I still have 4 travel days left.

I need to book seat reservation for 2 person travelling from Lyon to Paris on 19Jun22 on the 534PM train, can someone tell me if there are still seats available for Eurail pass holders? I want to be sure before proceeding to buy the Eurail pass. Thank you!  

I’m trying to book seat reservations for our global Eurail pass and cannot find the train I’m trying to book on the website. There seem to be no trains departing from Brussels midi station.  This is so frustrating. Am I doing something wrong? 

Hello, i would like to use overnight trains to travel from Lisbon (Portugal) to (Leipzig). I wanted to use the interrailpass where yiu have for days in a month. Since i want to travel over nigth. My question is: Does an overnight train count as two or one day of travveling in the pass?