Solved

Hello everyone!I’m a bit stuck with the reservations. I have my global mobile pass, and I’m supposed to get back to Hungary from Besancon, France on the 5th of December, but it seems that Interrail is out of seats for the trains that I’m trying to book. Are there any other ways that I could book reservations for my trains? I’m having a hard time reaching the English speaking operators of SNCF, and I’m afraid I’m running out of time. Can you help me please?

Does anyone know if interrailing can manually cancel a travel day for you? As I’ve accidentally added a travel day unknowingly and cannot delete it as the day is today? Thanks!! 

My pass is on its way and will be delivered shortly.  I have to be at home to sign for receipt. What happens if I am not at home? Will the package be delivered on another day?  Thanks for your reply! 

Hello everybody, For a week now, I try to pre-book some of my trips but after January 15th, I can’t find anything (no matter what I’m writing). I even have some trip that are not out after December 12th. How is it possible ? How do you do to plan ? Thank you 😊 

Hello everyone, everything good?I'm having trouble reserving my seats.I will arrive in Barcelona on December 21st of this year, I need to take a train to Madrid on the same day and back to Barcelona on the 24th of the same month. I cannot make reservations over the internet.The same is happening for my journey from Barcelona to Paris on December 30th. From what I understand, trains departing from Spain need to be booked at the station, my fear is to arrive there on December 21st and not have any more seats for the trip, I already have a hotel and Eurail Global Pass reserved.Can you help me? How should I proceed? Do you believe I will get seats for the trips I mentioned? Thank You! 

Hello, I’m trying to reserve seats on the Barcelona-Sants to Paris leg of my Madrid-Paris trip (I know for the first leg I have to reserve seats in person at a Spanish station). On the Eurail website I try to use the reservation service, but it says the departure date is too close for the paper reservation tickets to be delivered to me at my home. It also says it’s too close to departure for the tickets to be delivered to my hotel in Madrid.  Unfortunately, I am not yet in Madrid to reserve the tickets in person, nor will I arrive until the night before departure. What options are available other than testing my luck at 5pm at the Madrid train station before a 10am departure the next day? It makes me nervous since the website says TGV limits eurail pass holders per train. I want to make sure we’re able to get to our destination. Any advice?

Hello, I want to buy an interrail pass, but I would like to know 2 things:Is the mobile pass always 100% refundable (even after the promo ends - 30th November)? And if so is it usually more expensive than the paper pass? Can I exchange my mobile pass for a paper pass? If so what does it involve?Thank you for all the help you can give!

Hi!Is 10%Black Friday Sale applicable  to 4 days interrail pass in Finland? 

Hey, it says I can travel with Interrail pass within 1 month, is that one calendar month or just 30 days? so If I start mid of December, will the pass still be valid mid of January?

I see Black Friday sale is 100% refundable, but while purchasing it shows 85% refundable. Which is true? Confused with advertisement 🙄and Does this refundable is in same mode of transaction or a Eurail voucher? Does this refundable offer applies until later 11 months?

Hi!I just reserved (80€ altogether) some seat from Stuttgart back to Paris (via Brussels) and Paris to Nantes (where I live) for tomorrow, now that I am trying to add the trips on the app it says you have used all your journeys. I have used all my journeys but this is my inbound trip. I thought any trip that involves a city from the country of residence would make that trip eligible for inbound journey.  I very much appreciate your help. The trip is tomorrow and I just paid a hefty amount and I’m in a state of panic 

Hello,I just bought a 15-day, 2-month interrail pass. I registered it (first step with my name and pass number) on the app but I won't be leaving until next September. My pass is valid until then?Thank you

Hi! We are travelling from Venice to Budapest tonight (parting on 21h and arriving tomorrow, with a escale) and we wanted to spend only one day with the rule of >19h. However, in the app on eurrail It counts tonight pass as a day-travel and I suppose that tomorrow as Another. Does somebody know how to do It to only count as one day? Thanks a million!

Bonjour, Je viens d’acheter un pass jeune 22 jours que je compte utiliser cet été. Je voulais savoir si les deux voyages inclus dans le pays de residence doivent impérativement être réalisé au début et à la fin du voyage? De plus, je déménage et mon pays de résidence ne sera donc pas le même que celui inscrit sur mon pass, puis-je encore le changer ?Et dernière question, le pass inclut 22 jours de voyage, mais je ne sais pas si j’ai une durée limite pour l’utiliser ? Est-ce que je ne peux voyager que pendant 22 jours à la suite ou est-ce que je peux par exemple l’utiliser sur une durée de 6 mois ? En espérant que vous puissiez m'aider... Orianne 

I cannot use my eurail pass due to covid. what are my options

Suppose I am going to Croatia with my 6 friends, what would be the cheapest route that doesn’t take too long? We will start in Brussels, then go to Zagreb and stay there for a few days. Then we will continue our trip to Split. To go back to Belgium we will be going from Split to Brussels in one go. We are all under 26 if thats important for the prices.

good afternoon!  We are having trouble reserving our seats on the 31/12/2021 09:10 barcelona sants - 15:46 Paris gare dy lyon train (tgv train 9708).  The eurail page system gives me an error and restarts the operation.  Is it possible to make reservations for our seats with you?  We live in Argentina and for this reason it is impossible for us to go through the station at the moment.

The Eurail Planning app says there are half a dozen trains from Annecy France to Geneva Switzerland on Sunday. However, when I check the French Oui-scnf app, it shows no trains Trainline also shows no trains at all. A local fellow says there are no trains or not dependable, and recommends the bus. But the Eurail app still shows these train trips - they are TER (SCNF) trains with numbers and stops listed out.  Can anyone explain what is going on? Is the planning app wrong, or is SCNF wrong? I am not sure if the train office will be open on a Sunday to ask them. 

Hello,I am wanting to get in touch with customer service to answer a question. I have provided a screenshot of the information on your page when I try and book a reservation on a train from Breclav  to Krakow glowny of the 4th of January. It states that the reservations may be full for pass holders. I am a pass holder so how can I book a reservation? Thank you 

Hello Community Members,I’m new to interrail and would like to know clear understanding of outbound and inbound journeyMy country of residence is Sweden and travel plan as belowOutbound:Day-1 Vasteras-Home town (Sweden) - Goteborg (Sweden)           Goteborg (Sweden) - Copenhagen (Denmark)           Copenhagen (Denmark) - Hamburg HBF (Germany)Inbound:Day-7  Hamburg HBF (Germany) - Copenhagen (Denmark)            Copenhagen (Denmark) - Stockholm (Sweden)             Stockholm (Sweden) - Vasteras-Home town (Sweden) In this above outbound and inbound travel plan, can i make two train to reach the another countryor only one travel journey to outbound /inbound ie  Goteborg (Sweden) - Copenhagen (Denmark) and Copenhagen (Denmark) - Stockholm (Sweden)could please someone make clarify?

Hello all, On this page, it is said that the pass holders can travel by bus to Prague from Munich or Nuremberg (see the screenshot) : https://www.interrail.eu/en/plan-your-trip/trains-europe/trains-country/trains-germany But I can't find more information, it doesn't appear on the page "benefits". And when I plan a "Munich-Prague" trip with the timetable, there is no bus. How can I have more information and book a seat ?And is it only for the Germany pass holders, or also for the global pass holders ? Thank you !

I was planning my trip on the app, but one trip that I found with the trip planner online does not appear in the app. So I wanted to add it manually, but I was wondering how I should fill it in with a trip that has a transfer. Do I add the different trains individually or just from the beginning city to the last city? Thankyou :)

Hi everyone, My friend and I were thinking of using our pass in the new year and was wondering how we can send our PCRs in advance to countries to prove that we are negative? Or were wondering how it would be possible at all to travel at this time considering the need for PCR testing in almost every country? Thanks, Ben

I wonder if anyone could inform me how to handle this situation if it arises again. I had my ugliest train experience in Switzerland, on the 18 minute train ride from Lauterbrunnen to Interlaken. This train line is not SBB and so not offer free rides, but does give a 25% discount with the pass. I bought two paper tickets - which would have been about 7 chf each but were discounted to 5 chf or so. So I saved 2 chf using the pass.  A conductor questioned me about it - and wanted to see the QR code for the pass. Since the train trip does not even appear in the rail planner, I had no idea how I could generate a ticket. This was further compounded by having no internet access. I am not sure if I could have added it manually or what to do.  This conductor was almost yelling at us like she had caught some criminals sneaking on the train, and demanding we go with her to the office at the terminus. This then entailed nearly an hour of my time. At one point I went over to the grocery store acros

Hello.I am planing on reservating 2 trains and both say sean avaliability unknown. How do I know I can get in?