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Hi, I’m trying to get some help with my Interrail pass. I’ve been a European resident for over 15 years and therefore bought an interrail pass to travel in Europe. It seems that the interrail app doesn’t recognize my U.S. passport or my Dutch residence permit numbers. How can I travel with my pass in Europe? Customer service is not helping me with this matter saying I can exchange my pass for Eurorail. I’m not a resident of the U.S. and don’t think this is the solution to my problem. I’m feeling very frustrated and maybe I spent money on a ticket that I cannot use. My travel is coming up very soon and I would like to resolve the situation. There is no customer service number for me to call. What do I do? Thanks,Mariah

People! I have two questions and I really need a little help. I’m thinking about choose the Global Pass for a 30 days trip. My first question is related to the seat reservations. How much it costs for example 2 class London to Belgium? Or an avarage value. Any answer will help me. The second question is wether I can travel by train in tha same city, for example Paris to Paris or Madrid to Madrid.  I really appreciate your answers!!

My husband I will be in Spain for 2 weeks. We would want to stay in Madrid, take a high speed train to Barcelona, but also take day trips out of both cities. Is there an advantage to purchasing passes in advance or would it work to buy as we go??

Hello everybody, I have bought a seat reservation to go from Venice to Rome, but the date is incorrect. I need to cancel that, because I already have a new one which is correct.But when I press cancel button, it is said that this reservation is non-refundable. Can anyone tell me if it is possible to recover my money ?Regards.

When filling out a journey on paperpass what do you write if station name is longer than the space allowed on the ticket? For example Amsterdam central,  brussels central

Hello everyone,I am planning to travel from Budapest to Vienna. I would like to book it on the OBB website and I wanted to know if booking a reservation seat is enough for this route as I own an Interrail Pass.Because I saw somewhere that it was only valid if the travel was starting from Austria so I want to be sure that it is also possible if the departure is from Hungary (Budapest).Thank you for your help !

I’ve been trying to reserve seats for our journeys in March, from Copenhagen to Oslo, (12.21 from Copenhagenon 11th March) and Oslo to Stockholm (11.42 from Oslo 14th March) and Stockholm to Copenhagen (9.22 from Oslo 17th March) InterRail site says no prices were found and have tried alternatives without success.

If i start my 2 month global eurail pass in the middle of the month, say may 15, is my pass good until the end of June or July 15?

Hi. We have booked tickets on our Mobile App from London St Pancres to Brussels Midi. How do we now book and pay for seat reservation’s? Thanks 

Hi All, planning to travel 10 days trip in Europe.If I’m travelling on Schengen visa can I travel on buses and trains to other countries ? is there any immigration check up in each country to cross?if I take euro rail pass is it necessary to book seat reservation if I want to travel around 9 countries? Thanks for your help!

Hello :) I lost my phone unfortunately and my new phone is too old to download the Interrail app. Therefore, I now need a paper pass even though I originally ordered a mobile pass. Where can I change that?

Hi there, I have a global interrail pass and am wondering about my outbound/inbound journeys, where my country of residence is UK.The 5th of April is my outbound/first date of travel.I have a reservation to go from London to Paris on the 5th of April, but I live in Glasgow and so have to book a ticket first from Glasgow to London on the same day.Will both journeys be valid as my outbound travel day, or can only 1 journey be used on the outbound? thanks, hope i haven’t worded that too confusingly?! Peter  

Has anyone with a wheelchair managed to make Interrail/Eurrail work with trains which require reservations? I have sent a help question to the laughable “help” service but I just get replies about accessibility and not about how to actually use the pass. There is an extra complexity regarding reservations, for example the following: Eurostar: When you travel by wheelchair with Eurostar there is a system with a special ticket and then that organises the wheelchair space and the train ramp. They also place wheelchairs in a different class, so if I went onto the app and paid for a reservation in standard class do I then have to contact Eurostar to arrange everything else? I don’t know if my Interrail pass is going to be valid without making a reservation for a seat I won’t be using. Thalys does a similar thing, they usually charge a special fare (but they don't organise the ramp) so again, do I have to go on the Interrail pass and add a reservation (and pay for it) and then do something e

Hi All,Sorry in advance, probably my questions below have all been answered somewhere else in the forum, but I just can’t find the answers I’m looking for.I have a mobile Flexi pass which I intend to use in Italy, France, Austria and Germany. However, I do not quite seem to get it: I have all my possible routes and train times added to the individual days in my trips.  I learned from here in the forum to activate each day just before getting on the first train.My questions:-Do I get QR Codes for each individual leg or is there just one code for the whole day covering all the legs (which means do I have to activate all trips of the day in one go?) -or, can I activate one leg after the other during that day and can I add another, unplanned leg on that same day and activate it? -Do I have to stick exactly to the train times or can I take any train, if it is just the same route? (all provided I don’t need a reservation) -Reservations seem to be complicated. If I change from a non reservati

I’d like to travel to Naples from Trieste. The best route is via Venice, and this shows up on the trenitalia website for the date I want but not on the eurail booking app. It does show up on the app for other days (same day of the week as I want to travel available in other weeks) so must be a valid route and definitely seems to be running and bookable on trenitalia so I don’t really understand the discrepancy. It’s march 29th we’re looking at so quite far ahead. Any explanations/advice welcome!

Hello! I'm about to have my first experience using interrail and I’m super excited.I’m currently planning my trip from Amsterdam to Florence and I would like to take a nighttrain. On the reservation planner on the Eurail website the price for a reservation from Amsterdam to Zurich will cost €36. On the NSInternational (Dutch Railway) website it shows a ticket for the same train will cost €39 with an additional €4 for a seat reservation.Why is the price almost the same? Because on the NS International doesn't know about my interrail ticket… 

Hello, We are in the middle of our trip but unable to generate tickets on the pass for our journey tomorrow morning. We’re a bit panicked and hope the forum can help. We have successfully generated four journey tickets already without any problems. We’re hoping the issue is because we are trying to generate the ticket the night before rather than just before the train. We could see the journey on the planner and it was saved to Mytrips but not being added on to our passes to show tickets. Any ideas  from the forum as to why this is happening, would be very helpful as we don’t want to spend 85 euros to buy tickets to go from Tirano to Luzern tomorrow morning. We eagerly await your response. Many thanks, Rita & Shirley 

Hi liebe Community, ich bin letztes Jahr schon mit Intervall gereist, doch für dieses Jahr wollte ich etwas anderes planen. Meine Frage: Das 22 Tage Ticket. Umfasst dieses reisen an 22 Tagen nacheinander oder kann ich dieses Ticket nutzen um über das gesamte Jahr die einzelnen Reisen zu verteilen? Grüße

I bought a 10 day in 2 month Eurail pass for use in December and January. I used 3 days of this in Europe fine then came to UK. With the frequent rail strikes (there have been more strike days than non-strike days over the past three weeks!) I have not been able to use the pass for my travels. Instead I have ended up buying bus or flight tickets.Is there any way to do anything about this with Eurail? Perhaps refund the unused days, or extend the pass somehow. I will be able to use perhaps two more days of the pass, but it will end with several unused days just because of the strikes. I suspect I won’t be able to do anything (claiming “delay” compensation is not relevant as it simply stopped travel, not delayed it!), but perhaps there is something I can’t think of!

I want to know how to change the id number of eurail global pass because my passport was expired, and I will get a new id number when I update my passport ,thanks for answering my question!

Hello! I’ll be traveling in Scandinavia soon with my 2nd class Interrail pass, and will take multiple long-distance trains. As such, together with the EnTur agency, I booked seat reservations for journeys like Trondheim - Bodø and Oslo - Bergen. However, both trains have no 1st class, but a premium class. EnTur told me that I can pay a seat upgrade to sit in premium with my 2nd class ticket. For both tickets I had to pay €30 & €20 extra for the ‘upgrades’. However, now after reading some posts in here, i’m a bit doubting if this is actually possible. Will I be fined, since I have no 1st class Interrail ticket?

We are 3 people with 3 global mobile passes, bought in the same order. We are currently planning our trip. We will not be together all the time but I am doing the admin. For ease of planning the passes are currently all on one device under one trip but there will be times when we want to travel separately and each have our own pass on our own phone. Can I make the necessary reservations for all 3 travellers on my device and then transfer/send 2 passes (with reservations) to other devices? If so, how? The passes have not been activated. Thanks in advance for your help.

 Hi we’re first time interailers and it’s been recommended to us that we travel to Salerno from Naples Airport rather than Sorrento as the train networks are much better. We’re just wondering if this is the best idea and the best way of transport getting from Naples Airport to Salerno.If we do stay in Salerno and decide to go to Pompeii one day by train how would we know if our interail pass covers this journey or would we have to pay separately from the pass? 

I am a travel agent, and I am wondering if there is a way to register with EUrail as a travel agent to make commission? If so, could I have the link please?

We wish to buy 2 x senior Global Interrail passes to be used in 2023. The quoted price is €464 for 4 unlimited travel days in Europe. If we buy them now can we use them anytime in 2023?