Solved

Where and how on the app do I add my sister and her husband to make seat reservations together.

Hi, I am so confused. Can someone tell me the difference between the fix and flex ticket ? If I was to choose the flex ticket would it give me the chance to travel till 2024 (for 30 days when I spread it over the year ) ? If I choose the fox ticket how many countries can I visit ?Thanks in advance!

If anyone could assist me in booking train travel that would be superb!  I have the trip in the Eurail App Planner but cannot finalize and pay for the reservations in the planner.

Helloi am a UK resident and bought a 3 month Interrail pass. My UK passport is nearly full. I also have an Australian passport. Can I use my UK passport for the Interrail pass and my Australian one at the relevant borders?ThanksMartyn 

Hi,due to the French strike on 19. Jan., the first day of my eurail pass for 4 days are not able to use on any train I have already booked. However, the day has already been activated, and now it’s only 3 day left. I wondering if I can get a extension?

Hello,i won an Interrail Pass this week. In the formula i filled out 3 months ago, i clicked on group pass so i can take my friends with me. How does this work? Can they go with my ticket as well, without paying ??

Hi everyone couple of questions about seat reservation.  First off due to the strike in France part of my journey tomorrow to Strasbourg was not going to be possible so I booked a reservation on a non stop service.  I am currently in Luxembourg and i dont have access to a printer where I’m staying the interail email says to print ticket.  However the ticket says print or show on mobile device.  My French isn’t very good but I was able to read that I also translated it to make sure.  Will i be allowed to board with my ticket on the phone or do i need to try and find somewhere to print the ticket? Another question im trying to book a ticket through PKP website for Poland and its asking for my pass number it says please indicate the series and number of your ticket and if in doubt check the guide.  Ticket no.  when i look at the guide its showing me a picture of a qr code with a number underneath from what looks like the mobile pass.  I have a paper pass so im confused if its looking for

Hi there, I’d like to change my invoice address. How do I go about that? I can’t seem to find it in my account nor have I found any related questions amongst those already asked. I have a Mobile Global Pass so I’d only need a change of the address in the invoice PDF. Thanks much!

On January 11, 2023, with a friend in Eurail pass, I took the train 1. from visp to milano centrale (08:33 -> 10:40) and 2. from Milano Centrale to Firenze S.M.N (11:10 -> 13:04). reserved a seat. I want to change the time of the first train and get a refund for the second train. I checked trenitalia's refund policy and they have rules that allow refunds and changes.

If I purchase 1 adult and 3 senior Eurail Global passes, can I manage, schedule, make seat reservations for all four, etc., using the Eurail app?

We’re travelling from the UK to Italy this year. We used to be able to select our seats with Senior Global Passes but have now discovered this has all changed. We can’t use SNCF or Trenitalia to do this anymore. Why is this? Does anyone have any suggestions how to get round this? Thanks

Bonjour à tous et merci pour ce que vous faites et pour votre réactivité ☺️Je viens de me procurer un pass Interrail global 4 jours/ mois.  Je vais voyager avec mes deux enfants de 8 et 4 ans.Mon premier voyage c'est du 17/02 au 20/02.17/02 Lille- interlaken : j'ai déjà réservé 3 sièges , je les ai directement acheté sur interrail planeur, même s'il fallait payer 6 euro pour les 3 réservations c'était plus simple que la réservation sur SNCF.fr je n'avais pas trouvé de réduction Interrail et ça me proposait que le tarif plein.- Mon premier soucis et que les e-billets  que j'ai reçu uniquement sur ma boîte mail , n'apparaissent pas sur mon rail planeur , et je ne sais pas comment les associés à mon pass et les activités avant l'embarquement...pourtant ils disaient bien que j'allais les recevoir également dans my pass. .dois- je contacter interail par mail ?- Ma 2ieme question est que les prix du siège qui apparaît au début est différent de ce qu'on paye ..par exemple : Lille -interlaken.

I am trying to book a senior ticket for use in June, after i turn 60, however the booking process will not accept a June dob. Can anyone help?

Hello! I’m traveling through Europe from April to May, and I’m getting ready way ahead, and working on a schedule. My question is simple: I’ve understood how the global pass works and I already have the trips selected, I’m just about to reserve the seats.  My question is… How do train times work according to time zones?For example, on Sat. 22nd April, I will travel from London to Verona. One of the trains I’m reserving leaves London at 07:55h and arrives to Paris at 11:27h.  The thing is that Paris (and mostly the rest of Europe) timezone is +1 hour than the UK.  How does this affect my train times?  If the app says the train leaves at 07:55h, does it really leave at 06:55h (UK time) and I must do all the movements for security control and pasaport checks an hour before the schedule I’ve planned? I hope you can help me!

Good day everyone.I just want to ask regarding the Eurail pass.My question is this:-Once we have bought the Eurail pass, do we have to reserve seats before boarding the trains from one country to another? For example, we will be traveling from the following places:        Milan → Rome        Rome→ Florence → Pisa → Rome        Rome → Milan        Milan → Venice → Milan        Amsterdam →  Brussels → Amsterdam       Amsterdam → London       London → ParisThank you so much everyone in advance for your responses.  

Hey there!Like others here, have beens stuggling with seat reservations throughout my travels and ended up having to book flights. Also that we have ended up on separate trains hours apart despite many spare seats on trains.Just reaching out to see if anyone can assist with any tips for getting from Amsterdam to London on Jan 3 for 2 people on class 2 global passes. Have been trying for months and looking like I might need to do a bus!Have tried the b.europe website and going into ticket office at train station.Many thanks for any tips or help 

Hi, I boarded a Belgium IC train today with my eurail pass to travel one stop (4 mins). We boarded a minute before the departure time. After boarding a very angry lady came up to us and told us we couldn’t board the train when it’s departing. The doors were open and it took a minute before the doors shut when we got on. She said we’d be fined for this, but couldn’t explain when we can and can’t board when the doors are open. Does anyone know what the rules are here? Additionally, she said I couldn’t travel with my Eurail youth pass on Belgium trains. I explained I was 27 years old, and she said that doesn’t apply in Belgium and only 25 years old or younger are allowed to use the eurail youth pass in Belgium. She told me I could be fined for that, and that I need to contact Eurail to get an explanation why they sell these for Belgium trains. Can anyone here provide clarity on why eurail sells youth passes advertising they’re for 27 and under if they’re not allowed in Belgium? Thanks,\-

Why can I not find the Paris (Austerlitz) to Nice night train to make reservations? It’s not available through the Rail Planner app, it’s not available in the Eurail reservation system and it doesn’t even come up when I try through the French SNCF website. Yet SNCF has a whole page devoted to the Paris to Nice night train, with train times and train numbers. This would appear to be a valid route -- why can I not find it and book it?(My plan is to travel only using night trains and this is supposed to be the very first leg of my journey. Frankly, this is not a great start if I can’t even book the first day of my trip.) Thank you.

Hi . Can you book Seat Reservation for Eurostar at Ticket offices in UK Main stations e.g Derby or Leicester?

Hi, I’m hoping to do the following route in June/July, through:Lisbon Madrid Barcelona Nice Florence Rome  NaplesLooking online, I can’t find train links between them all - I’m open to stop through other places along the way, these are just the ones I definitely want to stop by but I can't find any out of Lisbon, or from Spain into Italy. Could anyone suggest where I would find out what route/ trains are possible, as the ones on the rail map don’t then appear in the websites route searcher, and when I should book them? Is it that I need to buy the interrailing ticket and download the app first, or am I looking too early?Thank you!  

Ciao a tutti ho in programma di fare un viaggio il 20 marzo 2023, vorrei sapere come mai quando vado sull’app Railplanner, la tratta che va da Padova a Vienna dalle ore 23:45 fino a 8:52 mi conta come 2 giorni di viaggio quando dopo la mezzanotte non faccio altri cambio treni 

We are trying to book Eurostar Reservations on the Eurail Website. It asks for the money in dollars which is fine. But will not accept UK credit Cards. Anyone got a solution?

Good morning,Is it right that when you make a seat reservation for example Rotterdam - Barcelona that you have to wait voor 2 days if your request is accepted? I read this in a travel blog. Or do you know immediatly if you have the seats you want? Because after 2 days, all the other option are probably full.I hope anyone will let me know. 

Hallo! I have the Interrail app on my phone and on my iPad. And I accessed the rail planner at interrail.eu. I searched for trains from Oslo S to Stockholm Central on June 8. Result: one set of train schedules on my phone and at interrail.eu, another on my iPad. Phone and iPad are online, as is my MacBook. My iPad Planner shows a train at 10:10 and one at 14:10, both of which require one change of trains. My phone and the internet say I can either leave Oslo at 7:24 (4 changes!) or at 14:36 (3 changes). Has anyone had this problem? Can anyone explain to me what is going on? Thanks

Hello, I am Spanish student and I have been awarned with the Interrail scholarship, where it says to me that I have 7 days within 1 month, which I believe I can only use trains 7 days, but in the e-mail says “You can travel for a period of minimum 1 day and up to 30 days between the 1 March 2023 - 29 February 2024”, so I´m a bit confussed.If anyone can help me I will be very pleased .)