Solved

Planned a 3 day trip from Sheffield (UK) to Frankfurt and back with a stop over in London. I am due to travel today and have just activated my pass only to be told that I have to leave the UK and return to the UK in single journeys.I have accidently used today as a travel day and I can’t undo it even though I have not travelled yet. Obviously I wish to pay for my Sheffield to London train separately and use the pass for London to Frankfurt. Eurail have no phone number so now I don’t know what to do. Any help appreciated! Many thanks,Gwilym

Hi,My friend and I are both planning on buying a eurail pass soon but we don’t know how we should go about buying them. I am French and he is Japanese but with a residency card from the U.K. since he is currently studying abroad there. I was wondering if he could still get an interrail eurail pass just like me since his visa in the U.K. will still be valid until late next year or if he should buy a eurail pass. Also, will there be any problem if we don’t buy the same pass, i.e. if he buys a eurail and I buy an Interrail: will we still be able to reserve seatings in the same train and next to each other etc. ?Thank you for you help,Safe travels :)Kykye

Not a major issue (!) but on the map of my journeys in the android app, some are coloured grey and some yellow. I've seen this on two separate trips now. Any reason for it?

Hi! We’re a family of 4 South Africans planning to travel through Europe in December 2022. We have an itinerary planned, but have never been to these countries, or even used the trains. (We currently live in Brunei where we don’t even have trains). Our itinerary looks like this: Barcelona 5 Dec, Marseille 8 Dec, Milan 9 Dec, Rome 12 Dec, Venice 15 Dec, Munich 16 Dec, Prague 18 Dec, Berlin 21 Dec, Copenhagen 23 Dec.My son is in year 13 doing his IB, and will, of course be writing his mocks in the second week of January, which means it will not be all fun and games for him, he’ll have to use the train rides to study a bit as well. I want to buy the global passes  - my husband is 60, my daughter is 11 and my son is 17, and from what I have seen so far, the 10 day global pass will make it more affordable. My questions are:1. Should I go for first class or second class? 2. Am I correct to think that I buy the passes now, then book and pay for the trains that I want for the 8 days of travell

I am planning to travel from germany to Barcelona, Spain with my dog. I have already checked, that dogs are allowed in the TGV trains. And you need a halfprice ticket for the dog.My question is: what kind of interrail ticket do I have to buy for the dog? a kids ticket?

In june 2023 i will travel with interrail, and I plan to go to Bern in Switzerland. Now I would like to rent an e-bike. Does anyone know a good bike rental in Bern?

My Son is joining us on a trip , he's just started a new job and has to change the dates he travels back , the journey is from Colmar to Carmarthen on December 28th & we  can't find any available reservations or on the 27th & 29th ,  & he can't afford to pay for a full price eurostar ticket,  any other suggestions? 

hi, actually i m holding Eurail global mobile pass and i want to book seat reservation for attached journey, MARNE LA VALLEE CHESSY (France) to Schiphol Airport on 27/11, but it shows price unavailable. Nonetheless, i check from Thalys website ( as attached), the train is not full,Q1) Can i go to Schiphol airport counter and reserve my seat when we reach on 17/11?Q2) If i aldy secure seat for other timing, is it possible to change to another time slot? or seat reservation is not refundable & exchangeable? ThanksQ3) Can I top up the diff 1st class and 2nd class as 1st class seat are still available. Thanks  

Hi,Everytime I try and make a reservation I am able to select one but then immediately taken to this second screen (as seen in second pic) with no option to add item to cart. It seems to do this with every option I choose!Also, not sure if I’m just being entirely stupid (most likely! 😅) but are you able to book and pay for reservations via the app or do you have to go to the website? I am currently doing it via the website as there is no option to do so on the app.Thanks in advance :) 

I have been trying to make a seat reservation from Zurich to Paris (TGVLyria) direct train for July 26th departing at 3:35pm. I am able to add this reservation to the cart, but cannot proceed further when I click on the link “Continue to Traveler Details” clicking on this does nothing and takes me back to the main page. I have tried multiple browsers and the app on my iphone same thing happens. Can anybody please help and let me know what other way I can secure this booking?When I click the link “Continue to traveler details” it tries to load something and then goes to the page below and shows my Cart empty. 

Hello. I have a global pass and want to book 2 -one way for my husband and I from Vienna to Berlin. If I buy through Eurail, it appears I get a 1st class seat but I don't get to choose my actual seat? Is that correct?However, if I book through bohn.com, I get to.choose my actual seat? And do I buy a seat only? Is my pass my ticket but my reservation my assigned seat? I am so confused!

Hello, I have tried to book a seat reservation with Eurail Pass from London to Brussels, but I notice something is wrong with the site. It is unavailable for all day (I literally tried all day) within 1.5 month. Even after I choose not a direct route but seat reservation is required, it still could not allow me. Basically, the site just does not allow me to make a seat reservation. Anyone experiences the same thing? Where should I ask help for this?

salve, perché non riesco a cancellare un viaggio nel sito web? e perché i viaggi che creo nell’app non li vedo nel sito web?grazie a chi mi vorrà rispondere

Hello, I have a global pass and I’m going home on Sunday from Bratislava to Torino (Italy). It is quite a long journey, so it obviously include changes. I am an Italian resident, and I would need to change trains twice in Italy (Verona and Milano), but in the app it still shows as one journey Bratislava-Torino. Can I do that or can I only travel to Verona and then have to pay for the tickets from there? I tried to contact Trenitalia (Italian railway company) but they say only ticket offices can give me that information, and I don’t have the chance to get to one until I’m actually back to Italy. I will do that when I need to change in Verona, but I was wondering if someone had a similar experience or can clarify this for me. Thank you very much in advance 💗

We’ll be touring Southern Europe this upcoming summer, and one of the ‘hops’ is from Pula, Croatia into Italy.I’ve noticed there is (a rather costly, but effective) bus transportation from Pula, Croatia to Trieste, Italy (2 hours), but the train journey via Eurail seems much more complicated (several hops, 6 hours, etc).Is there an effective (short, less than 4 hours) way to get from Pula, Croatia to anywhere in Italy with the Eurail pass?Thank you so much in advance.

I selected all my reservations and entered payment details, after clicking “Pay” is loops back to asking me to enter payment details. I tried various browsers and different credit cards. Same issue. How do I resolve this?These are the seats:Am I doing something wrong? Resolved. The card required 3D authentication.

We have been trying to book an online reservation on eurail website but cannot complete payment. Everytime we enter the credit card information and press “pay”, the page refreshes without completing the transaction. 

Hello,I’m trying to make a seat reservation on eurostar form Paris to London on the b-europe.com site. It is asking me for my pass cover number which I don’t have because I have a mobile pass, rather than a paper one (however I don’t see anywhere that you can’t travel on eurostar with a mobile pass?). Is it possible to get a pass cover number with a mobile pass? Thanks!

Hi ppl!Do you know how to buy the seat reservation from Plovdiv to Istanbul? 

Does the Eurrail pass include the National Express railway in the UK? I’m looking to travel from Basingstoke to London and this is one of the railway options, but I can't find it on the list provided.

I purchased 2 seat reservations through OBB for Milano Centrale to Firenze SMN 11th of Dec. This is supposedly for a travel day. I indicated in the booking that we will be using our global pass. Paid 20 euros for them. Our plans have changed and we do not wish to use a travel day for this trip. Below are my questions:1. Since I indicated in the booking that we will use our global passes, that means we don't actually have tickets and just have seats, correct?2. If number one is correct, how do I go about purchasing tickets for the same train and not make seat reservations since we already have the seats?I hope you could help. This is our first Europe trip. TIA

Hello, I'd like to reserve a seat through Eurail Pass I'm booking a seat for the train from Switzerland to Italy, but there are three options. There was only one option for the other reservation section. But Euro City have three price like that. The price are all the same, so I think 2 class priority will be a gain, but I can't make a reservation without certainty..Please answer me regarding this seat selection🥲

Hi! My friend and I are looking to travel for 1 month. If we are to choose the unlimited travel pass, are we then required to travel from the 1st in the month to the 30/31th? Of can it me from the middle of one month and continue to the middleOf the next? Kind regards Cathrine

Hi All, First time traveller to Europe and looking forward to it very much with my wife in January, We have purchased a global pass and i am looking to book the train from London to Bruges, but it looks like the timetable for Bruges trains in the first week of January are not currently available, Does anyone have an idea when tehy will be loaded and available in the system? or should we not worry and just reserve our spot on the London to Brussels train for now and do the Brussels to Bruge laterThank all for your help in advanceBrenton & Sharon

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