Solved

I am not sure what’s wrong with the seat reservation from Geneva to Paris (Gare de Lyon). I tried so hard to reserve the the seat on 5 Dec (even on other days/ other times), the website shows the timetable. However, the payment page, it appreared that “please try to find an alternate connection. The available leg will be removed from your cart”I have Global Eurail pass, so I would like to use it and willing to pay for the seat reservation for extra. Could you pls suggest me? I don’t know any problem happens.

I'm sure this is a redundant question but I want to make sure I don't mess this up! I just bought the 7 day Global Pass for my husband and I for a trip that doesn't start until April 2023. I added both to the app on my phone. My app is attached to a trip and his is attached to a separate trip because the app said it can't be added to the same trip as mine.  Was that correct? The next step says to activate,  but do I do that now or in April just before the 1st day of travel ( which will be the day we travel to Paris from London).  Next...I want to purchase the tickets for the London to Paris train now. When I purchase those on Eurail or another site, will it ask for my pass number? Then...do I go back to the app and add those to our respective trips and can that be done without activation?

Hi Everyone,I want to add a journey from Amsterdam to Bruges on the 21st Dec and Bruges to Cologne on 23rd Dec but the search returns “Sorry, we can’t find any trains that match your search”.Does anyone know when these Belgium late December timetables will be updated?For reference, I can do the same search for these trains on earlier dates (10th Dec) and they appear fine.

Hi all,I’m a UK resident and citizen and I’m looking at buying an Interrail Global pass with 4 uses in one month. I have some questions about what the allowed order of trips is, particularly concerning inbound and outbound journeys.Question 1:My intended journeys are, in chronological order:Southampton to Manchester AirportManchester Airport to SouthamptonLondon St Pancras to Lille (Eurostar)Lille to London St Pancras (Eurostar)Southampton to Manchester and Manchester to Southampton would be on 2 separate days. The Lille trip would be a day trip all on the same day. I may be taking a train in my destination country after flying there from Manchester but not sure yet.Am I allowed to do this?Would I also be allowed to take the train from Southampton to London and back to get to St Pancras using the pass, or would my inbound and outbound already have been used up going to and from Manchester? If I don’t take a train during my trip abroad from Manchester does this make my train trips to Ma

Hello! I am trying to find the best way to travel from Oslo to Gothenburg. I checked if there were maybe ferry, but I didn’t find anything. I found train on sj.se, and I wanted to ask why it is more expensive than the other route, such as Stockholm - Oslo.I have to reach Germany then, so if maybe someone has experience with these routes and want to give me an advice, it would be nice! Also if it means to change plan and not to go to Gothenburg from Oslo. Thank you in advance. 

Hello, I need an advice. I have an Interrail Global Pass for 4 days in a month and traveled from my hometown in Germany to Spain on October 26th/27th. I want return via Paris and Basel on the 3rd/4th November. Now the App tells me: “Apparently you have used all your trips abroad/country of resicence. You have to buy a separate ticket.” Why? What can I do?

Hiwe are a small family of two adults and a 2 year old child, we would like to buy global passes and include a free child pass to be sure we can reserve a seat for our child on the high speed lines. But on the site, I can't select or enter the nomber of child pass after take our adult passes. Anyone have the solution ?Tks 

Can you enter new trips or change trips along the way? For instance, when you want to stay shorter or longer in a city?

How to get from Milan to Tasch?  Will the Eurail Pass also pay for the daily trips into Zermatt from Tasch?

 I bought the pass in first class, I haven't activated it yet, I wanted to book but the TC is denied, should I activate the pass to make the reservation? Thank you

My trip has a transfer in Frankfurt and I am arriving at Frankfurt (M) Flughafen Regionalbf. From there I am making a 15 minute transfer to Frankfurt (M) Flughafen Fernbf. QUESTION... 1) Are these two the same train station? 2) What are the physical addresses to both these stations?Thank you in advance 

I am going to be traveling in Italy next May for my honeymoon and I’m trying to set up my itinerary. I didn’t have any problems finding train routes from Rome to Florence but after we leave Florence, we plan to go to Cinque Terre. However, no routes show up when searching trains from Florence to La Spezia on Eurail. Additionally, after we leave La Spezia, we will head to Venice but I couldn’t find any routes for that either from La Spezia to Venice. What should I do about these two train trips?

I booked several reservations worth 72€ yesterday and got a confirmation email. The money already left my account, however, I am unable to access the e-tickets for the reservations. The reservation overview view says “You currently have no reservations”. Does anyone know what the issue could be or whether I can get my money back? Since the first train is tomorrow lunch, I’d really appreciate a fast reply

How do I get the incorrect birthday’s updated to reflect the correct dates.  Why does the system adjust it and change it even though I selected the correct day? Thank you for your help.

I bought the interrail global pass for 3 months and I am not an EU citizens but I have residence permit in the NL, I do understand how the inbound and outbound journey but how can I avoid this since I am going back and forth to NL since I don't want to pay extra for that. Do you have any suggestions? 

Hi, I bought Interrail tickets for my mother and me since she'll visit me in Germany in March and afterward we'd like to travel through Europe together.I'm studying in Germany and have a residence permit as a student so, I use my ID and information to buy the ticket. However, I just saw that we both have Germany as a place of Residence in the pass. My mother is not an EU citizen nor does she have a residence in Germany.Is this going to be a problem? and is it possible for me to do anything about it?

I’m planning to travel between France, Italy and Austria with a family of 3 - 2 adults and 1 child 10 years old. We are looking to sleep comfortably on sleeper with 3 beds. Should we choose 1st class flexi eurail pass or 2nd class? 

Hi,I made a reservation for a train from Nimes to Barcelona on November 20 but was not given the option to opt-out of paper ticket delivery.I provided the address and contact information of my Airbnb host but just received word that he won’t be able to sign for my package upon its delivery. I unfortunately won't be arriving in Monte Carlo until November 18- two days before my scheduled departure on the above train.Given that I've purchased a Eurail mobile pass, can I obtain an electronic version of my seat reservation? I don’t have an address of my own to provide because I’m currently backpacking. I’ve tried getting touch with Eurail customer service via email and visited a help desk in Vienna but no one has been able to help; I’m getting anxious.

Hello I made a réservation for seats for a Milano Genova. I paid but nothing happened. I thought i made a mistake, triés again, paid and still nothing, i didn't get any confirmation email. Whhat will happen if i just take thé train ?

Hallo zusammen,ich habe eine Reise geplant die mit dem Nightjet über Offenburg nach Paris geht. Das Problem ist jetzt, dass ich laut App die Rückfahrt nicht hinzufügen kann, da diese schon durch die Hinreise die ja über Nacht an 2 Tagen im Heimatland stattfindet, verbraucht ist. Ich möchte natürlich sehr ungern noch ein Interraillticket kaufen..Kann mir jemand da weiterhelfen oder weiß eine Lösung?  liebe Grüße Miriam 

I have a layover in Bologna for 4 hours and 11 minutes from the hours of 0109-0520. QUESTIONS.... 1) Can you sleep in the train station waiting area? 2) And if so,  is it safe? 3) Also, any tips you could provide for staying for thise few hours IF you can not stay in the waiting area?Thank you in advance!

Hello everyone! It's my first time to do an Interrail and I'm a little confused. I need help and hope that someone can help me. I checked the FAQ in the Rail planner app and I found out that it's not possible to go in a first class train if I have a second class Pass. First of all, I had problems to find trains that go to Stockholm or Norway in the interrail website, so at the end I booked a train ticket in the site "www.sj.se". I decided to book a first class ticket because I thought that this was possible, but reading that news now I believe that I made a mistake. Is this true? Please help and thank you in advance.

I saw the website stated that there is regional train from Milan to Tirano. Therefore, I’m planning to take train and then take the Bernina Express at Tirano. However, I saw the train journey is totally different during the early of December (2 hours) compare to the date that I travel (15 hours). Does the timetable accurate? 

I have bought two passes (for me and a friend) on one interrail account. Do you need to link these accounts to make seat reservations together, if so how? Is it better to have the tickets on the same or separate devices? 

I am currently planning to use my one remaining inbound/outbound travel day of my mobile Global Pass in the night from thursday to friday this week to travel from Venice to my country of residence Germany.Now I discovered that the available trains have really bad timing: I need to change trains in Munich towards northern Baden-Württemberg and my options are either:Arrive in Munich Hbf from Verona at 22:42 on November 3rd with ECB80 (would require one inbound day on November 3rd).Leave Munich Hbf at 0:01 with the ICE618, for which I can no longer use the inbound day, because it’s already November 4th, so I would need to buy a full price ticket.Or:Arrive in Munich Ost from Salzburg at 0:01 with the NJ468 (would require one inbound day on November 3rd).Then I would need to continue with S-Bahn and ICE, for which I can’t use the inbound day. I’m currently planning to use the first option and purchase a full-price ICE ticket for the rest of my journey in Germany after arriving in Munich.But