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Hi everybody, I would like to make a reservation for me and my two friends for our trip to North Europe but there is a problem because I can’t reserve seats or beds in the train from Berlin and the problem is described as follows: “Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.”Is it possible that the train is already sold out? I have tried to look for the same train e.g. in October and there is the same problem. I have also tried to book seats on websites of train companies but I wasn’t successful. Could you please help me anyhow? Thank you very much for advice!Jáchym

Hi, I accidentally added a journey to my trip for today when I was planning my trip. My travel pass is set for August though but it already shows that one travel day has been used. How is that possible? Could you please help me what to do with it? Thank you

Hi, recently I bought a global pass. Now I am trying to reserve a train seat from paris to barcelona but it says the physical ticket won´t arrive on time. However, my trip is only planned on the 21st of july. I don´t see why this will not be on time. How do I fix this? Can I also just get an online ticket?

Debo hacer una reserva para unos asientos de marsella a barcelona y me dice que me enviarán el ticket físico, el problema es que dicen que el ticket me llegará a mi domicilio en la fechas en las que estaré de viaje, ¿cómo puedo hacerlo?

Hi, please can you help.  I can’t add my pass to my account it’s saying the details are incorrect.  I’ve input them exactly as on my confirmation email etc but had no luck!!!!  I have a double barrelled last name so think this is where the issue lies!I travel tomorrow so need this sorting urgently and cannot get through on the phones!   Please can someone contact me today. thanks Harvey O’Sullivan Ryder harveyryder@yahoo.com

I have to make a reservation for some seats from Marseille to Barcelona and it tells me that they will send me the physical ticket, the problem is that they say that the ticket will arrive at my home on the dates that I will be traveling, how can I do it?

Having trouble finding a seat on train from Paris to London for 24 June.  Is there a problem with reservations for that day?

Hi there, We were looking to travel on Monday 11 July from San Sebastian/Donastia to Barcelona Sants on Alvia #533. We just got into Spain to book seat reservations. We can find the availability on raileurope.com for full price tickets (https://www.raileurope.com/en/journey/san-sebastian-donostia-barcelona-sants-1ifrp91?leg=outbound&outbound=30e5b4-42e3cb) but on the renfe website, it says Tren completo which I'm assuming it's full. We also went to the ticket office and they said full train too.  Can anyone explain why we can see and buy tickets on raileurope.com if the Renfe website and the office lady says it's full?  Also does anyone have any suggestions on how we can get to Barcelona from San Sebastian if the direct train is full? I can see the ones with the changes in Vitoria, but hoping we can get in earlier than 9.35pm...  Thanks!  

Hi,I have created a trip in the mobile app, and I want to add another traveller and make reservations. for that I have to use the online website(?), but when I login with the email I bought my pass I dont see my trip anywhere. Do I have to start over and can I see wich trains I have added online like in the app? or how do I fix this. I haven’t activated the pass in the app yet

I have bought an interrail pass to travel in Norway. I am now trying to book seat reservations from Oslo-Bodo, but I am having some difficulties. When I try to check out, it says that it is require a paper reservation and that it won't arrive in time in Portugal. What should I do? Please help

Hi! Can you help me with this problem? I need a Pass Cover Number for seat reservation. I already sent a message to customer service, but I didn’t receive any answer. My travel starts in one week. Also, I have some problems with seat reservation in Norway. I called Entur and they made me wait a long time without any answer. I hope they will tomorow!!! Thank you!

We are traveling in Europe from July 9th - 12 AugustShould I book ahead for I will have to pay extra from:Trentino - Zermatt Zermatt - Dyon Dyon - Utrecht centraal 

There’s absolutly not Eurostar pass seats available the whole of next week … I know there’s a limited number of seats but is that a common occurence? (I’ve never had to reserve so late before) Could seats become available last minute? (I also checked b-europe)😨I’m flexible with the days that week but it’s not like I can change my trip, I’m going home!I’ve been trying to reserve that leg for a while, having a nightmare with the interail reservation system (then I had to wait because of the strikes in UK and new timetables).I was already regretting getting a pass for that trip for other reasons but now it’s even worth  if I have to purchase a normal ticket 😫  

If I connect my mobile pass to a trip in the app, will the days of the individual journeys that I have saved in the trip be booked directly and irrevocably as travel days?I want to use a few travel days spontaneously and have saved the same trip on several days in order to spontaneously decide on which day I want to start it.

Salve a tutti. Siamo un gruppo di 4 persone e stiamo cercando di prenotare il nostro interrail con l’applicazione ma senza successo. Abbiamo provato a collegare i nostri viaggi ma penso che abbiamo sbagliato qualcosa perchè alcuni orari non combaciano e, visto che lo abbiamo attivato, non possiamo più scollegarlo. Avete delle soluzioni?Inoltre, una volta organizzato il viaggio nella sezione “My pass” come facciamo ad attivare i biglietti? e poi come facciamo a comprare i posti a sedere? Se può esservi utile vi lascio la mia emai: davide.bellini2003@gmail.com Grazie mille a tutti

Hi everyone!  Could someone advise me how to go fro Belgrade to Budapest? The train goes as far as Novi Sad. How do i get from there to train station in Hungary? Nd does the Global Pass apply on the in between bus ride?

We have a mobile pass and wanted to book our seat reservations for the train between Paris and Marseille. Wanted to book it via b.travel-europe but we need a pass cover numer for the reservation. Is anyone able to help us?

Dear All, I bought an Interrail Global Pass 3 months but I didn't know that the outbound & inbound journey to the home country is only available once (English is not my first language and I didn't understand so well that sentence). I thought I could travel back and forth multiple times from my ‘home country' but apparently I could not. This makes the pass really restricted and limited.I am also not sure if I am counted as an EU-citizenship, I currently hold a 6 months visa in Germany.I bought the pass during the 50% promotion time and I am wondering if I could refund it？ If not, could someone please advise me in how to make the best use of this ticket？ I am really frustrating now... TOTThank you so so much for your help, wish you a lovely day. Sincerely,Ying Tong Chen 

Hi please can someone help me get my pass cover number for my mobile pass. I’ve tried emailing interrail for it but haven’t had any response. I’m trying to book seat reservations. Thank you 

I’m trying to book my seat for a train from Frankfurt to Paris on the 28th of july at 16:56 and I cannot find the train when booking my seat. I already have my ticket and my friend can find it and reserve her seat. Please help!

Hello, I have a issue with my pass. I added my pass to my phone on the app and connected it to a trip and everything was fine. Then I activated the pass and made reservations and chose the first travel day the 29th August 2022. The next day I looked into the app and my trip and my pass are gone and I can't add the pass because it says that there's an issue. I hope you can help me because I just spent 300€ on it. Greetings, Nick 

Hello there,I am currently planning on visiting southern France this summer.I cannot book my reservation from Metz to Paris and from Paris to Bordeaux and the way back.It would really appreciate if somebody from the interrail team might be able to help me.Thanks a lot in advance.Yours Leon

Hi Team,I have misplaced my bag in Train ECB 85, travelling from Muenchen Hbf to Innsbruck Hbf. It is a travelling bag and would greatly appreciate if im able to locate it.

Hey, guys one of my journeys is going threw Paris and I have to use public transportation to change between thee stations. Is that also covered by the eurail pass? 

Hey all! I’m in love with traveling Europe via train instead of plane, but I have a trickier route for work this time!I want to travel from Berlin to Istanbul and back (preferably different routes), and I believe the train from Sofia to Istanbul is open again! Do you have any suggestions of routes to take, and any advice for this big a trip? (probably will stay in a couple of hostels on the way there and on the way back). Thanks!!