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Bonjour, j’ai une question au sujet des réservations. Les réservations sont-elles tous payantes, ou il y a certaines réservations qui nécessitent pas de frais supplémentaires ? Hello, I have a question regarding reservations.  Are the reservations all chargeable, or are there some reservations that require no additional charge?

I want to do an intrarail in italy, can anyone tell me if the interrail pass gives access to the cinque terre trains?

Hey! My old phone broke and I need the pass to be transferred to a new phone. I've already emailed the customer support but no response yet. My next travel day is tomorrow.

I wasn’t able to use my interrail pass for the outbound journey on Eurostar as it was full so I’ve had to buy a full price ticket - can I however use my pass for the train ticket between my home town and St. Pancras International to get to Eurostar?

Hi, I would like to take a nighttrain from my homecountry. Does it count as one outbound, even when I‘m still in my homecountry at midnight?

Hello. I tried to book a seat on the Paris-Strasbourg train through travel b, but I was asked to write down the cover number. I don't have a cover number because I received a mobile pass.Therefore, I would like to request you to tell me my cover number. 

Hello! Im thinking of buying the 3 month global pass but I am wondering how much extra will I have to pay for seat reservations? I will be over 13 countries and I would like to know aprox how much extra money would it be?

Hello, I have the Interrail ticket global pass and Germany is my home country. If I travel from Stockholm, Sweden to Munich, Germany with a stop-over in Hamburg, Germany does that mean that I have to pay extra for the Hamburg-Munich train since I already entered my home country once (Stockholm-Hamburg)?

How can I get customer service to correct a reservation on Eurostar to Brussels? I realized after booking this that it was better to take Eurostar to Paris Gare du Nord and then transfer to Thalys because my final destination is Antwerp. I booked this and now I noticed that I cannot take this Thalys train because I will be on Eurostar to Brussels and it won't stop in Paris. How do I fix this? I got no help from Eurail, only chatbot or automated replies 

Les pays pass incluent-ils les trajets entre le pays de départ et le pays d’arrivée (celui en question pour le country pass) ? ex: pass pays Italie, inclue-t’il un trajet france Italie ? Do country passes include journeys between the country of departure and the country of arrival (the one in question for the country pass) ?

I'm trying to make a seat reservation for the TGV 8530 from Dax to Paris Montparnasse at 8:29 to 11:54 on 18/06. The Interrail website says that prices are unavailable for this train. Howeber, if I try to book through travel.b-europe.com , there are still some available seats. However, in order to book my seat, the website requests a Pass Cover number in the "Ticket Details" section. Since I have a mobile Eurail pass, I do not have a Pass Cover number and am unable to complete the reservation. This is also the case with 3 other friends of mine, since none of us have a Pass Cover number and therefore could not book the reservation. How can I receive a Pass Cover Number? Is there an alternative way to book a seat on this train? Any help would be appreciated! Thanks guys!

Hello, I am trying to book this connection via ticket.b-europe.com: 18.06.2022, Dax (8:29) - Paris Montparnasse 1 Et 2 (11:54). It’s not possible to book via Interrail. Now I need a Pass Cover Number (I have a Mobile Pass). I have already contacted Customer Support through the form and asked for it but they’re very busy at the moment. Thanks in advance.

Hello,I purchased an Interrail Global Pass as Mobile Pass a few days ago. I'm trying to book a trip on the ticket.b-europe.com website. However, a Pass Cover Number is required, which I cannot find on my mobile pass.  What is the best possibility to get my pass cover number really quickly? Our Travel is starting in a few days, so we are in hurry…Thank you in advance!

Hi!I am going to travel from Ljubljana - Split on the night train 16.8.2022 with my interrailing pass. But when i try to book my seat reservation / Sleeping bunk it only says “Prices unavailable”, i’ve noticed that it says that through all summer and even after 16.8.2022, i thought that they haven’t opened the booking process yet but when i went to ÖBB to book a seat reservation it said the same, although i could book a ticket + sleeping bunks for 160€, but that kinda remvoes the purpose of the interrailing pass. Anyone that knows something about this / alternative routes?Thank you! :)

So I ordered a mobile pass but got some personal information wrong specifically my birth date. I contacted Customer service to get it changed more than two weeks ago but i haven’t gotten any real response yet, (I absolutely understand that they’re overwhelmed atm) . I haven’t activated my pass because of this. But I’m getting really stressed about making seat reservations etc So I’m wondering if anyone here can help, how long it’ll take for customer service to respond, if i can resolve this without them, or in the worst case if I’ll be able to travel with the wrong info on my pass,    

I bought an Interrail Mobile Pass and already connected a trip. Now I wanted to make a reservation via the Interrail Website, but it doesn't show my connected trip.

Hello, we would like to buy a seat reservation but the site does not want to show us our planned trip. how do we proceed?We would also like to ask about train tickets on mobile. we entered them into the mobile application, are they valid from now on? or do we need to do something else?

Hi y’all!I would like to know if it’s okay to take a train to go through my country of residence with my continuous pass. For example, I live in Germany, but I would like to go from France to Austria in the middle of my trip. Would the pass somehow count the trip as my inbound and outbound trips because there’s a connection in Germany or would it actually be allowed? I believe the answer is yes, but I haven’t found any clear answer to this specific case.Thank you!

Hello,I have an issue. I got the global pass and I have already bought seats for my initial outbound journey, through interrail website. It seemed fine, but when I enter this travel in the railplanner app, even though it is one trip with one transfer, it is displayed as several trips.The thing is: I start my journey on August 21st, but the second train of the day (a night train) is at 0:30 AM (so August 22nd), and the departure of this final train is still in my country of residence.So which date am I supposed to set as my ‘outbound journey’? 21 or 22? Or am I just not supposed to be able to do this trip, despite interrail allowing me to book it in the first place?(If I understood correctly what I read on the website, if the night train had departed 31 min earlier, not only I would not have an issue on the outbound journey date, but this would also have counted as just 1 travel day ...)To sum up:August 21st : France → France (transfer time)August 22nd : France (0:30 AM) → Austria

We are currently on an avanti train from uk to manchester.  The QR barcode is not recognized by the conductor, who graciously let us stay on. I verified these trains are listed on the eurail website under the link “trains valid in uk”. So… what to do? We are already upset with eurail because the train reservation was not recognized for the Eurostar train from London to Paris so we had to divert and go to Manchester to fly to Paris adding extra cost. Worried when we get into europe the pass wont work on further trains.  

Salve, ho provato attraverso tre itinerari diversi disponibili su railplanner ad arrivare a Parigi da Reggio Calabria e in ciascuno dei tre itinerari (anche quello che contiene un treno non coperto da interrail che sarei disposto a pagare a parte) è presente almeno un treno i cui posti non è possibile prenotare, sono due giorni che mi dice che il problema si risolverà tra qualche ora. Ho notato che è un problema presente per la maggior parte delle prenotazioni dei freccia rossa nell'intorno all'11 agosto

My home country is Germany but I’m living in Austria. I want to travel from Austria to Germany on one travel day and from Germany to France on another day (and the same route back). Is this possible or should I (or can I) change my country fom Germany to Austria?

Hi, I think I will be travelling in a couple places where I will not always have wifi or data/connection. What do I do then because I cannot add thet trip to the app to show the ticket inspector?

Hello All,I’m planning my first Europe trip and new to EU rail system.I have taken a 5 day Global pass and trying to book reservations for traveling from Hamburg to Barcelona on June 21st. It includes two changes via Karlsruhe HBF and Paris EST. EU Rail planner says I need seat reservation to board train ICE 9574 from Karlsruhe HBF to Pars EST. However, when I try to book reservation through EU Rail planner app or their website, it says ‘price unavailable’. My cousin tried to book on my behalf at Hamburg train station and they said it can be done only by the passenger coming in-person. I tried book via DB website too but it says ‘reservation impossible’.Now how do I book my ticket? What are my options other than buying ticket in-person? If in-person is the only option, can it be done anywhere in Europe? (I’ll reach Barcelona in 5 days)I do not want the pass holder seats to run out by the time I reach Barcelona or Germany to buy this ticket. Can somebody please help me figure this out!

Bonjour, Nous sommes deux personnes de 23 ans et nous souhaitons partir en train de chez nous lausanne (Suisse) pour aller à naples, Rome, Florence, Venise et surement Gênes. Quel formule devons-nous choisir?