Solved

Hi! In order to place a reservation for the connection Paris Gare du Lyon - Nice-Ville on the travel.b-europe.com website I need my paper pass number but I currently only have the mobile pass version of the Interrail pass. How can I receive the paper pass number as soon as possible? Many thanks in advance :)

Hallo!Ich wohne aktuell in der Schweiz und arbeite hier. Zur Zeit habe ich einen Aufenthaltstitel bis Mitte Juni, aber mein Arbeitsvertrag verlängert sich bis Mai 2023. Zudem bin ich in der Stadt Zürich gemeldet. Eigentlich habe ich eine deutsche Staatsangehörigkeit und auf meinem Personalausweis steht immer noch die Adresse meiner alten WG in Deutschland. Aber ich habe dort nichts mehr und ich bin 100% meiner Zeit in der Schweiz. Dieses Jahr möchte ich das Interrailticket nutzen und gerne die Schweiz als Wohnsitzland benutzen. Ich habe von der Stadt Zürich eine Meldebestätigung/ Wohnsitzbestätigung. Da auf meinem Personalausweis jedoch eine deutsche Adresse steht, wollte ich frage, ob das Schwierigkeiten macht und wie ich das Interrail Ticket nutzen kann mit Wohnsitzland in der Schweiz? Vielen Dank für Ihre Hilfe!Liebe Grüsse

Hello everyone!I want to make a trip to 2 countries and start and end in my home country Germany with the 4 day Global Pass.My 4 traveldays are:Cologne to Marseille via France. Marseille to Florence +4 Florence to Hamburg (2days, one outbound one inbound)Is this possible? Because to me it seems so that thanks to the condition of the global pass i can only make trip which are originating from my homecountry or going to my homecountry.Thanks for your help!If the global pass does not count inbound than that's fine too I just don't understand if I can travel from France to Italy.

Hi, I have a global pass and I am planning a train trip from Genoa to Paris on July 18th. The trip includes a stopover and using the Interrail booking tool I was able to book the Genoa-Nice route but not the Nice-Paris route. The site tells me this message: "not available from interrail.eu this seat reservation can’t be booked on our website.". How can I book this ticket? I do not live in France and it is not possible for me to go to the station in advance, except on the day of the journey when I arrive in Nice from Genoa, but I am afraid of not finding more seats that can be reserved. The train is the TGV 6162 INOUI at 14:16 on 18 July

So I booked my reservations with plenty of time in advance. Most are e-tickets but 2 of them are on paper: BUDAPEST-KELETI (Hungary) - BRASOV (Romania) BRASOV (Romania) - WIEN HBF (Austria)However, the postal service somehow has messed things up and my letter is being sent back due to an incorrect address issue. This means I will in all likelihood not receive them in time.So my question is whether I can somehow go to the station in Budapest to get my paper reservation based on my order number?Thanks,Duarte

I would like to know..when you have to transfer by foot does that mean you have to walk to another train stain for example Berlin Suedkruez(S) transfer by foot 07min to Berlin Suedkruez 

Hi!I have a route from goteborg C to oslo (global pass) on sunday and the app tells me i need a seat reservation. However once i go online to book the reservation, it shows only ‘you’re all set’ and doesn’t even give me the option to choose a reservation. What does this mean? Thanks in advance for your help!

HalloIch möchte von Montreux nach Rochers-de-Naye und zurück mit der Zahnradbahn fahren. Geht das auch mit meinem Interrail Pass für die Schweiz? Ich danke schon mal und freu mich auf eine Antwort.Andrea

My girlfriend an I tried to book our reservations today and found out that we need our pass-cover numbers in order to book them on b-europe.com. The only way I  found is that I am contacted by someone from eurail via private message. If that is true it would be great if someone would contact me so we can book our reservations as soon as possible.

Is it just me or is the website really bad at the moment? I can’t click on payment even though I have selected that I Agree with everything :)  Not just this, but all the time the seat reservation is just really bad, it won’t show prices and it gives the error with a message to come back in a few hours?  

Hello! I’m travelling to Italy next month and I have a question about train options. On the website, the train I want (and that I already confirmed that exists) is available, but doesn’t show on the app. The thing is, the next one requires a seat reservation. Can I board a train that is not in the app? If it comes to that?Thank you in advance

I need a pass cover number to book my SCNF seat reservation online. I have made a few enquiries with customer support and have had no response and I am traveling in the next few days.

Hallo, fahre morgen mit dem Goldenpass von Zweisimmen nach Montreux. Könnte ich ohne Zuzahlung mit meinem Interrail Pass im Panoramawagen sitzen (2.Kl.)?  Benötige ich unbedingt eine Platzreservierung ?  Freu mich auf eine Antwort.  Andrea

Bonjour, En demendant a l assitance, quand pourrions nous compter sur l ouverture des reservations, mon interlocutrice m a repondu que je n avais pas a m en soucier, qu ils le feraient a ma place... Ai je bien compris ?Comment vont ils proceder au paiement ?Bien cordialement 

Hey fellows, one last question from the newb: Do I have to active the pass the day prior to me starting the journey (meaning within the next 3 hours) or can I active it tomorrow morning as well and then start the travel on the same day (june 1st).Asking as I want to check one last time tomorrow morning if the trains will really be in operation tomorrow as to not lose a travel day should I have to postpone due to strikes or whatever. Thanks =)

Hi, I received a voucher code as I couldn't get the website to work at time of the 50th anniversary promotion but it says the code is invalid. I was told that the code is only valid until 3th June so please provide assistance. Thanks

Trying to book train from Budapest to Prague on 30th June and is only offering me a paper ticket which will be sent out to me, but delivery isn’t until 22nd June and I leave for my trip on 13th June - is there a way to get the Budapest to Prague ticket as an e-ticket? Same thing happening for Lesce Bled to Budapest on 26th June too

Hi everyone,I already have a reservation for 2/10 from Amsterdam to Berlin on a direct train and I’m now trying to book my return on the DB website which isn’t showing any direct trains for my return leg on 17/10 from Berlin to Amsterdam.  I can only see a couple of 1 change options with the rest being 2, 3 and even 4 changes - am I missing something?  I can’t find any information regarding possible engineering work on the line - does anyone have any ideas?Thanks in advance.

I am trying to reserve sleeper berths Zurich  - Lesce Bled at the end of June, but  after pressing ‘Review your order’, I end up with an error every time.  

Hello to all,I have problems to book different trains on the interrail website.For example, I'm planning to travel from Berlin to Gdansk on July 31st. When I enter the information on the website, I can't make a reservation. It is marked on all the routes: Prices unavailableNo fares were found for this route. Passholder seats may be sold out. Search for another route or see "More Information" for other booking options. If Pass seats are sold out, you will need to purchase a full-fare ticket for this route.I should point out that I could normally book them as they can be booked two months in advance.What should I do?Thank you for your help.

Hello,I would like to know if the ferry between Bari and Dubrovnik is included in the interrail pass or not.Also, I would like to know how to check whether a ferry is included in the interrail pass or not.If so, do I need to make a ticket reservation for that trip? How is it done?Best regards,Ricardo Andrade

I activated passes for 5 travelers today and noticed that several dates were changed by one digit.  I need to book reservations (limited routes) and cannot do so until this is corrected--but I am unable to reach customer service

I activate my pass with wrong date birth It's Second day Journey Please help me

Hi all,I am thinking of buying the 1st class Interrail ticket for Italy. Does anyone know which class it actually corresponds to in Italian trains? As I can see some Trainlines offer classes like premium, business and executive.Or does the 1st class Interrail ticket make you eligible to book any of those classes and the difference will be evident in the reservation fee?Regards, Maroben

On 25 June I'll take the train from Zurich HB to Amsterdam Centraal, at 20:15. I've purchased the seat reservation on the DB website, and on the pdf file I've received it says that my train is called "IC60402" and it will arrive at 9:20am on 26 june. ButThe DB navigator app shows "ic60402 / nj402" and it says it arrives to Amsterdam at 9:20am.Yet the Interrail app shows only "nj402" and it says it reaches Amsterdam at 9:14amAnd the obb website shows two different trains but with same details except for the train name. My question is: are the ic60402 and the nj402 the same train with different names (or something like that)?I'll explain my doubt better: can I use the qr code (on the interrail app) for that nj train that arrives at 9:14amORshould I add my trip with the ic60402 manually? (since on the interrail app, just updated, my precise trip is not showed yet)  Please help me to understand, thank you!