Solved

I'm trying to book a train to go from Italy to Vienna that requires a mandatory reservation, but I couldn't take it at that time and it expired, and it stayed in the shopping cart, but I tried to remove it to add that same train, since it asks me to do that, and it doesn't let me delete it, it gives me an error, and I've been like this for about 4 days.

Hi EveryoneI have a 1st class one month global pass which I am using in October 2025.I need to use the Tram/Train from Chateaubriant (France) 14d05 to Nantes (France) 15a29 on 30/09/25 and can’t find a definitive answer as to whether my pass covers this journey. As far as I can see from the pass rules trams are not covered however I can add the journey in the app to my pass so I am guessing that this journey may be covered?Could anyone confirm whether this is the case?Many thanks, Mike 

I have bought two passes for two separate tripsOne trip starts tomorrow and I have linked this to one pass and activated the pass. But the app sent me a notification saying I am starting a trip tomorrow and have no connected trips. I have checked and have linked the trip to the right pass. How to solve?

I’m booking seat reservations for this train (look above). Does anyone know which site I should buy the reservations from to get the best price? Thanks in advance.

Hola!! Estoy por adquirir el pase global impreso de 10 días en 2 meses y tengo unas dudas que me gustaría aclarar: 1.- Las reservas de asientos las puedo hacer a través de la APP (Rail Planner) o la misma web Interrail? Ejemplo del viaje:Barcelona - Lyon (requiere reserva) - Lyon - Geneve (sin reserva) - Genev - Fribourg (sin reserva) - Fribourg - Bern (sin reserva) - Bern - Interlaken (requiere reserva)Estos dos trayectos, puedo reservar desde Interrail o solo se puede con las compañías ferroviarias correspondientes? 2.- Entiendo que antes de subir a cada tren debo rellenar el papel del pase con el viaje que estoy haciendo (Ejemplo: Geneve - Fribourg). El problema es que he visto que tengo un transbordo muy corto (5 minutos) y me preocupa perder el tren, puedo borrar ese viaje del ticket y agregar el nuevo correspondiente al siguiente tren en dirección a Fribourg?  3.- ¿Qué pasa si he perdido un tren con reserva de asiento porque el anterior tren se retrasó? Debo hacer otra reserva de

I am undergoing an internship in Amsterdam, but my official residence is in France. Unfortunately, I mistakenly selected the Netherlands as my country of residence during the purchase process.Sadly it is impossible to make the change online, but given that the purchase was made less than 10 minutes ago, I kindly request some assistance in rectifying this error. It is crucial for me to have the pass correctly reflect my French residency, as I plan to travel from and back to France.Thank you for your support.

Hello all. My wife and I will be going to Murren for 5 days next month. On the 2024 Eurail pass coverage list for Switzerland, the pass now covers the trip to Lauterbrunnen, to Wengen, and to Murren if I read the list correctly. I tried testing out the Rail Planner by adding a journey from Lauterbrunnen to Murren. It let me enter the trip from Lauterbrunnen to Grutschalp on the cable car, but it does not allow me to enter Murren BLM as a destination. I’ve tried this on both the Rail Planner on my mobile app and on my desktop. I had read on the forum a few months ago that the trip, including the narrow gauge train from Grutschalp to Murren, was covered. Is this incorrect? Thanks.

Negli ostelli, i minori di anni 18, nel mio caso ho una figlia di 14 anni, si attengono fiscalmente al regolamento e quindi non vengono accettati nei  dormitori o sono più elastici?

How can I be sure Ive booked a double sleeper for 2?  Eurail site offers a T3 singolo , while Trenitalia offers a doppia cabina intera?  Is this the same thing? 

Hi everyone. I am tossing up between the 2 months consecutive and the 15 travel days within 2 months pass. I have put my trip into the ‘trip planner’ on the Eurail website and I think I would be doing about 15/16 travel days. Is it worth the extra money to buy the consecutive pass to allow for more freedom if I decide to do a spontaneous day trip somewhere?The pass as a whole is confusing to me so I’m not sure if I am misinterpreting how it works. Any help or advice would be incredibly appreciated!Thankyou!!! 

My partner and I each have a pass on our mobile.   One of us will book tickets and make seat reservations for both of us.  How do we get tickets to show on both devices?  

HiI will be reaching Venice San Lucia train station on 8 September at 2.30 pm and will depart from Venice at 10 am on 10 September. I am planning to buy a multi-day pass for travelling on  Vaporetto  during my stay.Should I buy a 48 Hrs pass or 72 hours pass? I am travelling on an EUrail Global Pass.I am planning to buy on line tickets for MUSEI DI PIAZZA SAN MARCO - PALAZZO DUCALE. I am 75 years old and my wife is 73 years old. We are Australian citizens. Can I buy OVER65 ticket or should I buy SINGOLO ticket for my wife and myself?Regards 

Hi, I'm currently in Tirano and I want to travel back to Utrecht, by using 2-3 travel days. Any tips? I now Milano would be an option, but I prefer to go to another place. All advice would be very helpful.I'm mainly looking for train rides with not too many transfers and not too expensive seat reservations, and I prefer not to go via Switzerland, since I just left Switzerland. Thank you!!

Can someone please help with Train ticket info that’s fit for us? Traveling Swiss & Italy from July 15. What ticket should we buy, where from , please guide usHI. We are 2 traveler. We will be in Zurich on 15th July 2025. I have 4 day to travel and see best places in Switzerland. From 15th to 18th July my hotel is in Zurich. These 3 days I need to stay in Zurich but we can go for day trips, need to come back to Zurich hotel everyday for 3 days. on 18th July I can stay in any other city, for example Zermatt, Bern or Geneva which is easier for me to go for my next destination, Milan, Italy. On 19th July we need to be in Milan. On 20th in Venice. 21st July I need to be in Rome. I do not have knowledge how to plan and travel in train. Can you help us to get the right train trip solution ?

Je suis en train d’effectuer mes réservations de sièges sur interrail pour un pass avec 7 jours de voyages mais je n’ai que 4 crédits disponibles et au delà de ceux ci je ne peux plus réserver de sièges, je ne peux pas payer non plus comment dois-je procéder ? 

i’ve been trying to add my interrail pass onto my sncf connect profile so I can book train seats directly on the sncf app (because sometimes i cant get them in interrail app). I needed to book a train journey which the interrail app said my be sold out so i went into Montparnasse station and asked them if they could help me book my seat reservation. they booked it for me and i asked if i could  have done it myself on the sncf website, which they said yes to! now I'm back home trying to book another seat reservation on the sncf, and I cannot find a way to tell sncf website/app that i have an interrail pass and therefore don't need to pay full price. has someone managed to figure this out? thanks!

Hi,I have issues with seat reservation. I used my Eurail Pass for Italy (Mobile Pass) to reserve seats via Eurail website. and I came across the following error. I did try different time and date with different routes, but, all had the same problems. Are there any issues with the booking site currently?ThanksDavid

Hello,does the ferry route between Frederikshavn and Oslo still exist ? I can’t find it neither on DFDS’ website nor through search engines.Neither could I find any news about this route shutting down.Thanks for any information.Marie

What is the difference between promo and regular?

I was planning on starting my trip from another country (not my residence country) and then enter my residence country (using an inbound travel day) and then leaving it again for continuing my journey (using an outbound travel day). Is it posible to use them in this order, first inbound and then outbound? I have already made the reservations for both travel days so I need to know if I have to cancel one of them ps: from what I understood in the web it might not be possible and I would need to pay a regular ticket in order to leave my country after entering it, but the information is quite unclear so I’m not very sure

I bought the eurail pass and activated it. But didn’t know my 11 year old son is free. How can I add him and activate while there is no pass number of him on the bill? 

Hi to everyone. I have bought a 5 day in a month global pass which is mobile not paper. My plan is to use this pass from 03 to 07 th of July. Today I wanted to check my pass and suddenly I noticed that it was written the activation date is 24th of June. Bu as I’ve already said, I intentionally did not activate my pass since I will begin my teip on the 3rd of July. So, Please correct me if I am wrong, According to the activation date in the application (I did not activate it) do I have time until the 24th of July to really activate my 5 day pass?

Hi travler , how can i continue use my pass after the canceling the  day of Travel to my country of residence  on the same  day becouse of illness ? I still have 2 unused travel  days but nothing works anymore!?  

Hello, I'm contacting you to find out when I should activate my journey stages on the Rail Planner application? My Interrail pass is already activated, and I've booked all my tickets for my trip.Is it necessary to validate the journeys in order to validate the pass at ticket control? Thank you in advance

My wife and I are travelling this Thursday to Switzerland and she has a saved trip connected to her pass and she has a qr code but I can’t seem to save a trip to my pass, therefore I have no qr code for the trip. I’ve been to the train station to ask for help but they can’t as they don’t know enough about the app. Can anyone help please? thanks