Solved

I just reserved my seat for Brussels Midi - Paris Nord (eurostar) on the B-europe (sncb international website) using my eurail code. On the app it didn’t register as a travel day, do I have to manually make that day a travel day? Or do I leave it how it is 

 I am a resident of Italy. I have a 4-days-in-one-month Global Pass; if I take the train from Milano Centrale to Paris, is it considered an outbound journey? Does the leg in France count as one of the pass's four travel days or not?

I just woke up this morning to find sitting in my inbox an email from Rail Europe informing me of a Trenitalia strike on 23/7-24/7 and, to be honest, I haven’t a clue what to do. We are travelling out on 23/7 from London St Pancras on the 11.31 to Paris. Catching a TGV to Lyon and on the 24th catching two Frecciarossa trains from Lyon to Milan and Milan To Rome.  We are then spending a week in Rome before returning.  Do I have to cancel the trip?    I suppose I could try and re-route to go on the TGV to Milano Porta Garibaldi but then I would still be stuck in Milan?  Suggestions please!!Peter

Hello. This is my first time on here and my question regards travel days,I recently purchase x2 1st Class Global passes with 7 travel days on because i am planning a trip to Italy and Switzerland in September Because of a line close between Paris & Milan😔 I have added a few extra days to the trip but now I have 8 travel days on a 7 day pass!!! What happens now?

Hi, 2 adults and 2 children with flexi tickets.  would like to travel from Newark UK to London Kings Cross, then walk over the road to St Pancras and get the train to Paris Nord.  Then the reverse on our return.  I have been told by Interrail this is not possible.  they have said Paris to London would be the inbound, so cannot then go from King’s Cross to Newark. They said it would use 2 travel days ( it is all within 1 day midnight to midnight) and that I will have to pay separately for King’s Cross to Newark.  Yet their email says we can use as many trains as needed to complete our journey, as long as within 1 day.  I cannot therefore understand why we cannot go from Newark to KX, then St Pancras to Paris as one out bound, then the reverse as our 1 inbound.  can someone please explain???is it because we change stations in London?  so they think we are stopping off in London?  or is the advice they have given wrong.  many thanks in advance 

Hi, I’m new to Interrail and I think I’ve got off to a tricky start! I got the app and it is activated for travel in September (Flexipass 7 days). However, for some reason, I made my first reservations online on my laptop, and now can’t transfer these to the app. Seems like this was a mistake.Can I use these reservations in some way and can I still generate the QR code for the Mobile Pass without, them on the app? Or do I have to cancel them and restart the process on the app?Any suggestions gratefully received, thanks.

I have 2 standard 2nd class reservations. Can I upgrade to Eurostar Plus on a 2nd class pass?

The system failed to book the correct journey, the wrong time was then booked, then the correct journey was booked, then the refund processed ended up cancelling the correct trip and leaving the wrong one.My family of 4 are set to travel later this week and it means a whole bunch of our other connections don’t work. Spaces on Eurostar trains are limited for interrail. How can I resolve this?I cannot even find a number to speak to a human being…

Interrail app says that is a service from Oslo leaving at 9.18am. This service does not exist on the Norwegian railways or into a website and yet it still shows in the interaction. I have made reservations for two on the 8:44 to Myrdal.What is the likelihood of the interrail planner showing the correct time of 8.44am

My girlfriend has booked my seat reservations but I can’t see them on my account even though I have imported the trip plan she made. Where can I see my bookings?

Dear InterRail,I have an InterRail paper pass, and I added a trip on interrail.com with that pass and the correct pass cover number.I want to book a night train from Paris-Austerlitz to Tarbes.I selected the trip with the corresponding pass.When I want to book via https://interrail.com/, it just says “One or more Passes don't cover this journey. Select the travellers with valid Passes for this journey to book seats.”I double checked, I have selected myself and the correct trip. The pass is a global pass, and the booking I want to make is in the middle of the passes validity.Places on the train are available since I can book via https://www.b-europe.com/EN/Booking/Pass or https://raileurope.com/.SAME for the earlier day train (TGV). Seems to be a general issue.What is going on here?Dear InterRail team, can you please look into it behind the scenes?Regards!

Hi all. I'm worried about sometimes only having 5 minutes between interchange trains. If a bought a ticket from Zermatt to Interlaken but for example the train interchange for Visp to Spiez is only 5 minutes do I ignore that and just get on next train.? How does this work with reserved seats and luggage?. Sue 🤗

I am having problems and not being able to book night train to Paris from Bayonne for my family, is anyone else having the same issue?The web site says:Sorry, something went wrongWe could not save your details. Please try again or contact Customer Service.I´ve already contact customer service and waiting for answer,…. Thanks for your help Ion 

Hey! Is there any locals or experienced who can tell me if it is risky to buy your seat reservation one day in advance with these routes:It’s Saturday the 1st AugustAlgeciras - Antequera-Santa AnaAntequera-Santa Ana - Cordoba CentralCordoba Central - BarcelonaBecause it seems like we can’t buy it online… we have tried Eurorail, but tells to buy it at the stationHope anybody can help three Danes out

I am trying to book a seat for the Frecciarossa train Paris-Milan with the method I used successfully for other trains, but this tells me something like “No prices found. Passholders may be sold out on this route, but there are other ways to check availability. You can find more information below our timetable.” On the Trenitalia site there seem to be seats. Anyway I cannot book the seats from here. There are other methods to book the seats?  

Hello!Me and my friend are going interrailing this summer, we both have a global mobile pass. She has booked some seats for the both of us, but i am unable to see them on my profile. Is it still ok even if the seats arent connected to me? Is there any way i can get them connected to me?Thanks for help in advance! Karoline

My phone needed factory reset and now I cannot access my pass but it's the same phone! Eurrail says my pass is on other phone!? Please help as I am on the train!

Hallo!Ich habe eine Frage zur Inbound-Fahrt.Krankheitsbedingt musste ich meine Fahrt unterbrechen und bin am Bodensee auf der deutschen Seite in Ärtzlicher Behandlung.  Morgen möchte ich von Friedrichshafen nach Kiel an meinen Heimatort fahren.Die Outboundfahrt habe ich bereits genutzt.Meine Frage: Darf ich die noch nicht aktivierte Inboundfahrt für meine Heimfahrt mit Startbahnhof in Deutschland nutzen? Oder muss ich extra dafür nochmal nach Österreich oder in die Schweiz rüberfahren um die Fahrt zu aktivieren?  Ich nutze die App-Variante. Danke!

Do NOT buy a promo pass, Interrail is not honest about the refund policies.I bought an interrail pass in the promo period in September, and it was only in the payment confirmation (e.g. after purchase) that it said that no refund was possible for this particular promo period. In the general refund policy it says that promo passes can generally be refunded.

Hello everyone, my name is Louka. I would like to travel with someone I know, and during the group creation process, we are asked to enter their name and order number, which we have but it doesn't work and gives us an error message saying that the name or order number is incorrect...

Hi,ich habe für die ganze Familie Pässe gekauft. Mein Mann fährt am gleichen Tag wie wir los aber fährt anders als wir . Wie kann ich seinen Pass derart verwalten, dass er den auch hochladen und zeigen kann?

We are planning to be travelling on Sunday 13 September from Ljubljana to Munich.The man in seat 61 states reservations are optional; another site stated reservations are advisable on a Sunday because trains are busy.My questions are:1. Would the community agree with this, or is it worth risking it?2. The reservation would appear, from the OBB website, to be Villach to Munich; is Ljubljana to Villach not reservable?3. Is 6 minutes sufficient for transfer at Villach?

Hello!i have a Mongolian passport with Austrian residency permit, i currently live in Austria. Can i choose to go with Eurail instead of Interrail? On the site it says: “If you are not a European citizen, but you are an official resident of Europe, you can also use an Interrail Pass.” so i think i can choose between them right? But there are a lot of people who said you can’t choose so I am a bit confused. 

Hello, absolute Eurail beginner here. We’re from New Zealand and landing in Munich in January 2027. Hoping to spend 7-10 days seeing Germany by scenic train, Black Forest and up to Berlin, then Amsterdam and over to London, before several weeks in UK & Ireland, with train travel. We like making plans last minute, so don’t want too many locked-in bookings. What’s the best way to travel by train with last minute flexibility - a global pass, some other pass or point-to-point tickets purchased in-country? Advice appreciated.