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Why when I look at my train journey plan and trip book seat does the app not allow me book through the app?

Salut, Cate zile trebuie sa iau (4zile sau 5) pentru ruta Londra -Constanta-Londra?Am facut o simulare si i-mi aratau 4 zile.Doua dus,doua intors.

I am exchanging my standard reservation pass (using our booking code) for the next day to London from Brussels. The Eurostar website is offering me upgrade to plus for £5. Is this available on an interrail standard pass please? 

I am exchanging my pass for the next day and the Eurostar website is offering me upgrade to plus for £5. Is this doable in and interrail standard pass? 

Hello !I am from France, and I am visiting Hambourg in Germany with my family. We are going back home tomorrow by night train to Paris, and then go home with another train. I know it will take two days of travel and that's ok. However, when i put my travel on the railplanner app, the first part (Hambourg to Paris) use our inbound travel and I can't use my pass to go home... I dont understand this, because when we went to Hambourg, we did exactly the same travel in the other way, and it worked !I dont know how to do, and I would like not to get a fine going back home ...

Does anyone know of a good little trip for a weekend for a family, last minute that might not be booked up!! From the UK 

The app keeps telling me that I am offline, thus not allowing me to access my pass. I have tried to change the hour settings on my phone, airplane mode, restarting the app and the phone, but nothing changes.

I am trying to look at trips from Salzburg to Prague in December and Eurail messages say they are waiting for an update from railway and to check back.  Is this typical behavior?  I get no results so cannot even see the routes and times.  Anyone have any experience with this?

Sto provando a prenotare i posti e mi dice che sono finiti i crediti ( che penso ricoprirono il costo della prenotazione a sedere) volevo perciò pagare il costo della prenotazione che era di 8€ ma credevo che il treno fosse lo stesso gratis tantè che sotto la scritta della prenotazione c’era scritto 16€ ( perché siamo in due ) e mi dice che non c’è più posto per prenotazioni gratuite infatti io volevo pagare ma non mi dà l’opzione . Aiuti ?

When I scan the qr to change my account into my new phone it opens an useless google tab, what can I do 

Why am I being charged to book seats…. They are not special….. I am trying to book 2 high speed trains and they want to charge me for one of them. I bought this pass because the seats were supposed to be paid already. How do I prevent being charged?

I’m booking from Bruge to Strasbourg and on the Time Table, I see 3 options for Strasbourg.  I want to go to the main station because it is very close to my hotel.  Do I choose “Strasbourg (France)” or something else?  I”m new to the pass and timetable.

May I use Global pass riding Italo railway ?Thank You.

Hiim looking for inspiration for travelling with my two teenage boys in the October half term. Open to ideas? tips and hints. Good advice?

Bonjour tout le monde alors que je pars de matin et que je m'apprêtais à ajouter mon passe sur mon téléphone il se trouve que les informations sont incorrectes apparemment alors que j'ai bien tapé mon nom de famille en sachant que j'ai acheté mon pass avec comme nom : mon prénom + mon nom, du coup j'ai recopié exactement mon prénom + mon nom Mon numéro de pass est correct pourtant donc ça peut pas être ça Comment faire svp ?Merci

Travelling from Amsterdam to Copenhagen on 8th August.  An email received  on 25 July from DB says to find alternative connection for our journey because of a timetable change but the info on their email shows a connection we did not book.  First leg and final leg match our journey but the second leg has a different train listed though the times are the same.  First leg 1000 hours Amsterdam to Osnabrück Hbf   ICE 145Second Leg /journey 1323 hours Osnabrück Hbf to Hamburg Hbf  says ‘ICE 2532 Direction Hamburg Hbf’  however this is not the train I have a booking for.  We booked /have a reservation for the  ICE 202 arriving Hamburg 1515 hours.Final leg/journey is 1628 hours Hamburg Hbf to Copenhagen on the  RJ 13462 Direction Koebenhavn Following the link on their email I get to a page that has a link to the pdf for our original reservations and further below the seat reservation info there is then a heading saying  ‘Your alternative travel itinerary on Sat 8. Aug 2026’ and when I click o

I have returned to my home town Amsterdam after a great trip through Belgium and France with my Interrail pass. On a journey from Paris Gare de Lyon to Lyon Part Dieu, there was a one hour delay (the trip lasted 3 hours instead of 1:56 hours). On the train, an announcement was made that the delay qualified for a (request for) compensation. I am assuming that in my case, I could file a request for compensation at Interrail. How and where could I file such a request?

Is it correct that if I had purchased my interrail pass via Rail Europe I would not have been charged for seat reservations on all the trains I have had to book in advance of my trip? Seat reservations alone have come to €135.60. 

Dacă am scris rou unde se adaugă cele 3 caractere id sau pas este vreun bai pe pașaport sau carte de identitate am greșit acolo cei de facut

Hallo Community,Ich will auch endlich meinen Traum erfüllen und Europa mithilfe des Interrail Global Pass entdecken.Ich möchte mit der Option 7 Tage in einem Monat reisen, frage mich aber, ob man über zwei Monate hinweg reisen kann (z.B Ende August - Anfang September), so dass die 7 Tage innerhalb von 30/31 Tagen gelten oder ob man in einem festen Monat reisen muss (z.B nur September oder nur August).Ich würde mich über eine Antwort freuen :) 

I’m traveling in France and Belgium on October 3rd and 4th! I am not able to buy any tickets! I was looking at Paris to Brussels on Oct 3. I was looking at Bruges to Amsterdam Oct 4. i’ve been looking since the beginning of june and it has said the same message every time. no seats available at this time. I’m wondering why this is. I asked the eurrail customer service team and they said check back in a week. it’s been about a month now and i’m very curious. Thank you to anyone who can help!

Hi everyone!I’m planning a trip from Paris Est to Luxembourg on August 23rd (departing at 10:40 AM and arriving at 1:33 PM) using a 1st Class Interrail Pass.Looking at the timetable, part of the journey is operated by a rail replacement bus. However, when I try to book my seat reservation through the Interrail self-service tool, it only allows me to reserve the seat for the TGV train segment.I’d appreciate your help with a couple of quick questions: Is the seat reservation only required and possible for the TGV portion of the route? For the replacement bus, is it enough to just show my active Interrail Pass on the Rail Planner app when boarding? Thanks in advance for any tips or recent experiences on this route!

Bonjour, j'ai réservé mes billets sur le site Internet, Il b'apparaise pas dans mon voyage. Il faut que j'aille les trouver dans mes réservations,dans les sous menus. Est-ce que ces gênant pendant le voyage ou pas ?

I am trying to book the 01:06 Offenburg to Hanau Hbf, on the 8th August (as shown in image). All signs point towards it being available, but when i reach a certain page it tells me the reservation ‘cannot be made’. Can someone help me find this trip elsewhere or diagnose the issue?

Bonjour, je n'arrive pas à réserver de place assise gratuitement grâce au tarif parcours d'approche Interrail prévu pour les résidents français. Au guichet en gare SNCF on me dit de passer par Interrail. Mais Interrail ne me dit rien. Je voulais donc savoir certains ont réussi à avoir la réservation de place assise gratuite dans un TGV français pour un trajet jusqu'à la frontière française svp ? J'ai pourtant bien expliqué à deux agents de la SNCF au guichet TGV INOUI vers chez moi mais les deux dames semblaient ne pas être trop informées, elles m'ont dit que leur logiciel avait changé il y a un an et qu'ils ne pouvaient pas me faire ticket gratuit et d'un autre côté elles m'ont dit ensuite que la SNCF ne faisait pas ça du tout, et que c'était Interrail, apparemment sur l'application Interrail on peut réserver gratuitement une place assise. Hors, je n'ai rien trouvé de cela en passant sur l'application mobile puis le site.  Merci beaucoup