Solved

Hello all :) I was wondering if you can help me please? I am looking to print my digital pass. Is this possible? In Montenegro it seems as if they won't accept a QR code. We are travelling to Belgrade this evening. Basically I would like to make my E ticket into a paper ticket. Also do I need a seat reservation? My wife and I have a first class pass which we have been unable to use so far. Hoping this changes today!

Hi,I seem to have a pretty big problem with my Eurail. Basically, most of the train journeys I’m interested in taking don’t show up when I search for them on the app. They do, however, show up on the website, but it appears I can’t add them to my pass from the website. So, to book a seat for my upcoming first journey of the travel (from Madrid to Ronda, on the 10th of May, at 3:05PM), I added the trip manually to my pass on the app, copying the information from what I saw on the website and triple-checking that it was accurate. I then went in person to the train station (Atocha, in Madrid), as instructed by Eurail, to try to book the ticket, but was told there was no way for them to book it because my manually-entered journey had no QR code. (After I add the journey to my pass by toggling the little QR code icon, I go to “My Pass” and click on “Show ticket”, but it says “No ticket for this date”.) Does anyone know why that’s happening and what I could do to fix it? I tried to ask Eurai

Hi,I made a reservation for a trip from Paris to Turin for next Monday 25/07, my money was taken but I did not receive any ticket or confirmation email. It’s been a month that I try to reach the assistance but I had only one response, asking me to give my reservation number, I answered that I did not have any, as I had mentioned but now I don’t have any news.So I wanted to book the trip again, but now it is unavailable on the website.Do you know by any chance if there is a way I can get that train on next Monday ? Or get the assistance to help me ?Thank you for your help,Léone

I followed the advice of AnnaB: It can be wise to make a test just to see that everything works etc. So I connected my pass to the app. and activated the pass with a date well in the future, in this case 9 Apr 2023 and immediately deactivated it. It seems OK, however if I look in “my Pass” I see “activate this Pass by 9 Apr 2023”. Is this correct or usual info? As first-time-user of mobile pass I can still activate my pass on an earlier date? 

Good dayI do not see train connection beetwen Narvik nad Kiruna on the websitr.Do you know what is a problem?

Hello, Can I travel without reservations in high speed trains? On my own risk that i can not sit. I am travelling in october, so that will be off saison. Thanks for helping.

Hi there, I’ve purchased a 2 month global pass that expires in 11 months and was wondering whether I need to activate it within 9 months to get a full 2 months travel or if I can activate it in 11 months time and still get 2 months travel.

Hi, Currently completing last minute details for a month long trip through 5 countries. I’ve been able to find perfect times for all of my trains and have added them to my journey. I’m running into an issue where all of my travel days add up to 12 travel days. This leaves me short 2 days on the 10 day pass but with 3 excess days I wouldn't be able to use. I was curious if I’m able to purchase just single days or if it has to be a pass? Any advice? Also, 8/12 of my travel days require seat reservations (one requiring global pass). Is the pass worth it or do you think I’ll end up paying extra? Best, Rachel 

Hi,I'm travelling these days, if i take the train from Bamberg to Neurnberg (dep 08/12 h 23:39- ar 08/13 00:19), it'll cost 2 travel days? (Because the arrival time Is after midnight). maybe this Is a stupid question but i wanna be 100% sure.Thanks​​ 

Does anyone know who runs the direct train from Aix en Provence to Barcelona? I have purchased a reservation and have a paper ticket and have looked on SNCF and Renfe and searched online and can’t find the train anywhere. I just want to check it’s running and on time but now worried it doesn’t even exist?! Thanks very much 

Are Frecciargento tickets limited? Like with the SNCF TGV? The employee at the counter in Gent Sint Pieters first said that she could not reserve seats for Italy. After I showed her my tickets from previous reservations she tried, she said, but according to her no more places available 😡😡😡😡 I then called B EUROPE customer service at 16:45, open until 17:00, and I get a tape that they are closed!Scandalous!

Hi! I'm travelling with Interrail through Europe for the first time. I'm a little dissapointed about the fact that I can't make any reservation (not to Paris, not to Basel, etc). I cant imagine that every single train has not even 1 place left. Tomorrow my trip goes from Paris to St.Niklaus (Switserland) and I cant take the trains without reservations. Does anyone has an idea what I can do and where I can check if theres a ticket available?

Hello, I am a non-EU resident and planning to visit Austria-Switzerland-Italy. I read about eurail global pass but i need some clarification before i purchase the global pass. Basically I will be spending few days in Austria and Italy whilst I will just spend 1 or 2 days in Switzerland. The whole reason why i stay in Switzerland is because i want to experience the Benina Express from Chur to Tirano, Italy (which is basically 1 of the highlight of my trip!)My journey will start from:1. Vienna and then I'll take a train to Salzburg. 2. From Salzburg, I am planning to take a train to Chur.3. From Chur, I'll take Benina Express directly to Tirano. 4. From Tirano, I'll take a train to Milan and5. From Milan i will take a train to Florence. The journey will be about 12 days all together. When I read about the Eurail global pass it seems that 7 days in 1 month pass is suitable for my trip. I have few questions as follows: 1. Can eurail global pass be used for all of the above train route? 2.

Visto che la prenotazione non sempre è obbligatoria, può accadere che salendo sul treno non si trovi il posto a sedere?

My husband and I are trying to book Berlin to Krakow and Krakow to Vienna, both need seat reservations. There are no trains to and from Poland after about 2 September showing on the app.We have looked on general tain websites and these are showing a number of trains on these routes Any idea when these will show on the app? Thanks!  

my friend is travelling with me but her phone broke and she is now trying to open her rail planner app on her new phone but it won’t let her as it is still open on her broken phone. We have submitted community support requests but need urgent help as we are travelling via eurail in 3 days don’t have any other way to get from Lille to Amsterdam, or enough money. her oder number is IN30569800

 2 month Interrail global pSs senior on 11/5/2022. Can I use it from 11/4/2023 t0 11/6/2023?Would you please confirm this answer in your global community is correct?Just found a similar question in your global community as follows:-https://community.eurail.com/eurail-interrail-passes-41/latest-activation-date-and-validity-period-6049

HelloSo on Monday I am starting my trip below. We are stopping in Milano for a few hours before going to Firenze. So i had to enter the trip as 2 journeysWhen I activated my pass, i tapped on the first journey from Mulhouse to milano centrale and that generate one qr code in my passMy question is when I arrive at Milano right before boarding the train frol Firenze, can I tap on the  qr button then, and will it then generate another qr code valid for this one travel day, or will it counts for another travel day?  If I can generate several qr code for 1 travel days, one for each journey added, is it better to break down a journey proposed by the rail planner into several sub journey  in case something happend in between the sub journey and I would need to change the itinerary? Thanks a bunch! 

I only found out that, the reservations from the website don't show up on the app, after I had already booked them. I think I accidentally created two trips (one on the website and one in the app), but I only have one pass. Should I just show the inspector my ticket reservations from the website alongside my pass on my phone? Will I have troubles? I'm afraid that if I delete the trip from the website, my reservations will be gone and I can't delete the trip on my phone (although I haven't bought anything yet).Also different question but I made a mistake while putting in my city of birth for my account on the website. Is that going to be a problem? After all the mistake doesn't show up on the tickets and everything else e.g. my ID, name, etc. are all correct.Thanks for your help!

Hi community! I have an Interrail pass and was making a seat reservation for a TGV, when the app forwarded me to the Eurail website instead. So now I have an activated Interrail pass + a Eurail seat reservation.Can I just show my Interrail pass on the day? Or will there be a trouble because of the mismatch?Would be grateful for your experiences:)

Hey. Very soon I will be in Rome. I'm gonna take the train to get to Tiburtina. I will be okay with just showing the ticket, right? I'm just anxious as I still haven't really understood who does the app works.Thanks x.

HelloOn August 22 I would like to get back from Praha to Mulhouse in France. Most of the trips that don't require reservation based on rail plannar require a lot of connections. And some connection at night makes me witait up to 3-4h at the train station (Decin)So i'm looking for alternative trip, like doing Praha-Zurich - basel - mulhouse but the timetable doesn't work out well…Do you have any suggestion as to trips I could make to go home? It can be a trip using 1 or 2 travel days actually

Hi everyone,I’ve been having some issues with making a reservation for the train going from Krakow to Berlin. The specific trains are the following:Krakow to Berlin on 6th August, departing a bit after 10amor the same route on the following day (7th August). I can only make reservations on the intercity.pl for full price (~160PLN) or on polrail for 53PLN, but that is a paper ticket for which I’d need to pay a further 30PLN for ‘posting fees’ (and you can only book for tickets that are more, than 5 days from today). I also looked at other people’s questions on this forum, but it seems like most people are coming from Berlin making it possible for them to call in to DB and pick up a ticket somewhere. I couldn’t find the same alternative for Poland.If you could follow this rather hectic description, thanks a lot, here comes my question:Is it possible to just go into Krakow’s train station and buy a ticket there or it’ll be fully booked as we’re in high season? Or should I just pay that 83

Can you reserve a seat at the ticket office? As I was trying to reserve a seat via the app but for some reasons it said my pass number is invalid. Thanks!

On a 7 day/month pass does an overnight trip count as two days/