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Hi,My girlfriend and I have planned a journey from Copenhagen to Zuerich with one stop/change in Neumünster on the 3rd of August. The first train will depart 00:08 in Copenhagen and arrive 5:30 in Neumünster. The next train will depart 07:04 in Neumünster and arrive 16:00 in Zuerich. These trains have been “booked” in our app and added both to “My Trip” and “My Pass” for both of us. So we have tickets for the trains (and we even bought seat reservations for both trains).  But when searching for this specific journey in Rail Planner now - the journey isn’t anywhere to be found. Now it is only possible to get from Copenhagen to Neumünster by changing trains 2 times - and it doesn’t look like there is any direct train. Even though we have “booked” that before and have a ticket for that specific train. Can someone please clarify if that means the direct train has been cancelled? Or if it is just a sign of the train being fully booked (and therefore not possible to “book” anymore)? To follo

Can I actually use my eurail pass on any trains in Croatia.  everything I try to book it says seat reservations required but then I get this message on every connection using the reservation tool! :Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.

Dear travelers. We have a Global pas and seat reservations and are traveling from Bologna in Italy to Munich in GERMANY on an ECB train. The conductor wants us to pay an extra fee of 10 Euro to travel from one country to another since the train is not regional. But in the Railplanner App, where we have the Global pas, it says that these fee conditions only apply for One Country Passes. We dont know what to do. Any advice? 

Almost at the end of August (in barely over a month from now), I will be landing at Charles de Gaulle Intl. Airport (near Paris) from Montreal, Canada (where I live), and I will go by train to Antwerp. Throughout my 10-day trip, aside from going through Charles de Gaulle and northern France, I will be entirely within Benelux (first Belgium and then the Netherlands). My trip will be divided into three parts:While staying in Antwerp for a few days, I will go on one round-trip train journey to Bruges and/or Ghent for the day, and another one to Brussels for the day (each on a separate day, adding up to two). I will then take the train from Antwerp to Amsterdam, where I will be staying for the next six days after that. Within the Netherlands, I might take one, possibly two, train trips (round trip) to the countryside for the day, and finally I will make my way to Schipol Intl. Airport near Amsterdam at the end of my trip in early/mid September (by either local transit or Eurail train).All

Do all tickets have to be booked through the Interrail pass? Pleasewe are trying to book a night service from Milan to Amsterdam and I can see a route but it doesn’t let me book?

HiI’m trying to book the train from Madrid to Barcelona but unable to do it on the website. I can book it via the renfe website but can’t see a way to use my Eurail pass. Is this journey included with my pass/ can I get a discount with the pass or do I have to buy a separate ticket?

I’m facing problems to book the Eurostar from The Netherlands to London.  interrail shows an availability. I click on it. Put it in the ‘shipping chart’ fill in all my personal details. But it the end: last click: I received the following message : Probeer een alternatieve verbinding te vinden. Het niet beschikbare reisdeel wordt uit je winkelwagentje verwijderd.What’s going wrong?Why does the website does not show available seats only?I’m quite disappointed in my interrail card which seems to be useless to book a ticket to London. Tickets are available, but not for interrail-cards :(

Hello,I am currently studying in Germany and therefore have the residence permit (not a citizen of Germany), but I would like to travel with Eurail, since I bought it already with the price cheaper than interrail. Can I use this? Or I have to use Interrail instead? thanks a lot!

Hi there, I need to stop in country of residence (Netherlands) before going on to the UK. Therefore once I leave I will have no outbound journey left. I understand that I can buy a separate ticket within the Netherlands to a “virtual” train station on the border (Dutch-Belgium), however 1) how do I know which virtual train station I will need to buy a ticket to? 2) how do I buy this ticket to the virtual station- is it just via the usual NS app? Thank you! (Also I can keep travelling outside of my country of residence once I’ve used my in/outbound right?) 

Im trying to book a journey from Split to Rijeka   when I go to seat reservations it says the journey is nearly 20hours via Zagreb and Slovenia.   yet when I look on rome2rio site it says just just 4hours 32min.  is there not a direct train to Rijeka?

Ok so I have 3 names in total,alongside the family’s oneI forgot to add the third name and now on the ticket I appear without the thirdMy second and last name are connected by a -,like Bob-Andrew,and I appear in the ticket by my family name and just Bob,no AndrewIn my ID card I appear as family name and Bob-AndrewWill this look like I am not the same person for the person that will check my ticket?EDIT : I am travelling in Romania,Hungary,Austria and Italy,maybe the laws are different idk

I have a Global Pass but need to reserve a ticket from Barcelona to Paris. The Eurail website says the reservation will be sent by post. Can the ticket be sent to my hotel in Barcelona? What will I write in the First name and Last name entries?

Hey everyone,I have a problem with my Mobile Pass and my country of residence (Germany).A few weeks ago I travelled from Vienna (Austria) to Innsbruck (Austria). Between the stations Salzbruck and Wörgl the train (EC662 / RJ662) crosses the German border twice, but it does not stop in Germany (see pictures). Nevertheless, I had to use a country of residence trip for this route.Now I’m in Germany and I’m stuck, because I don’t have any more trips in or out of my country of residence. Do you know what I could do? Has one of you been in a similar situation in the past?All the best!

I cannot see my seat reservation on my account and I haven't received any e-mails after my purchase even though the payment went through. I booked seats for 5 people on two different trains for a total of 220 euro. I leave in 2 days and the support team isn’t responding

Hey,I'm not sure if theres a limit of rides i can take in my 30 days or not.Thank you and have a great journeyLars

Hello!At this moment, I am trying to book my train from Muenchen HBF to Ljubliana for the first of august (01/08/2022). The train leaves at 23:07 and arrives at 6:00. It is necessary to have a reservation. However, it seems to be impossible to reserve a seat other then having a paper ticket or at the train station it self. So my question is: Why can I not book a reservation for this train? Does anyone know what to do?  Thank you in advance,Wiht kind regards, Dehlia 

Hi, I've bought the reservations from Rome to Paris. Now there are any reservations available to get to my next destination, Amsterdam! I was planning on leaving on August 8th, but neither 7th nor 9th has any slot available.Is this actually possible? 

I want to be informed if i could travel from a city to another and return back the same day.I am planning a trip to Belgium ,Holland and France but i want to see belgium while i am staying in rotterdam (because i have a place to stay) in daytrips.Is that ok with interrail pass?

Dear EU rail support,Could you please change my residency on my interrail pass from Great Britain to Belgium today?I was assured when buying the pass as I am a Belgian resident I can use my card in the UK where I am travelling for the next two months. It’s also comforting to see others in the same error have had theirs remedied on this forum :)I need to travel today so please if you could remedy this error today that would be very helpful.Thanks for your support! All the bestMartha  

Hi! I intend to begin my interrail in 2 weeks with a journey Prague-Warsaw. To avoid wasting time on the pass’s validity, I won’t activate it until like 2-3 days before the journey. In your experience, is there a risk of trains becoming fully-booked if I do this?

Hi,I was trying to book a seat reservation for the IC 394 form Hamburg → Copenhagen on the Eurail site and https://www.bahn.de/ but had problems like others. I read this post I was hoping to clarify what to do.Is this the website to book on https://travel.b-europe.com/dsb-rail/en/reservation-only#TravelWish? Does that get you all the way from Hamburg → Copenhagen and back again?Or do you need to split up the journey and make seat reservations on the Germany side and then on the Denmark side? Thanks

Hello: My friend and I are travelling around Europe next month. And are going to a couple of smaller cities/towns including Montreux, Switzerland, Genoa, Italy, and Cinque Terre, and La Spezia. Does Eurail have trains that go to these places? Is there a map I can see of all train stations that Eurail is included on? David

Hi I am travelling to Istanbul from Bulgaria and preferably we continue to Athens afterwards. I know there is a ferry from Cesme to Chios to Piraeus, but I can’t find information if this is (partially) covered by Interrail.  any tips here? :) 

Hello, Our train Thalys on the 05/08 with the number 9411 has been cancelled. We made the reservation through the euro rail website, would it be possible to have a refund or exchange so we can book another train? Kind regards, Gabrielle 

Hello,My phone is not compatible with the app. I’m travelling alone today. Is there any other way I could activate my pass? Thank you. Regards,Raphael