Solved

I am about to go Interrailing for the first time. I am travelling with my husband. The main thing we wanted to do was to go on the night train from Milan to Sicily and I was expecting to pay about €120 for a 2 berth sleeper from the information on the Interrail site. When I try to book this it is only coming up with the option of 2 single compartments. I think this may be because of Covid restrictions but we don’t want to be in separate compartments and €248 seems a lot to pay for something you don’t need. Is there any way to book one compartment for the 2 of us? Any advice would be much appreciated. 

Can you save the outbond and/or inbond travell also for after your first trip(s)?For ex: i live in Brussel and could pay a regular ticket to the border of Holland, Then from there i use my  Global pass to go to Amsterdam. From there i go to Sweden and then back home to Brussels again. Does this safe the outbond journey that i didn’t use then yet? Thanks for the answer!

Bonjour, j’aimerai mettre l’application RAIL PLANNER en français. Savez vous comment je dois faire pour changer la langue de l’application ?Bonne journée.Alison

Hello all,my name is Ronald, from the Netherlands.Yesterday I bought a digital Interrail pass for 3 months, and I'm actually busy planning the 1st (outbound) train trip to the south of France, for which I need a seat reservation for a train from Paris Montparnasse to Pau, on the 10th of juni (18.11 - 22.26 hrs).However, while trying to obtain this reservation, the interrail system keeps on telling me that ‘prices are temporarily unavailable’.Alternative solutions proposed by Interrail:(1) booking a reservation via travel.b-europe. This does not work, as I am obliged to fill in a ‘pass cover number’ which apparently only paper passes seem to have; I have a digital pass.(2) buy a ticket at the concerning train station on moment of arrival ; In my opinion this is way to risky to try to get a ticket this late in timeSo my question is: is there another solution for a digital passholder to obtain this reservation?? Thanx in advance for your help! 

My iPhone was broken and need to change battery, which might takes time.If I had already activated the mobile pass, but I haven’t use it, are there any resolve ways?

I was double-checking our passes for our upcoming trip and our dates of birth are both incorrect (one day before the actual date on our travel documents). Who should I contact to correct this?

Although I have carried out all the necessary steps to book, I am unable to book and pay for any train. In particular, I tried to book a Paris-Turin train for August 22nd and when confirming the payment it warned me that it was not possible to book the leg. However, I don't think this is due to the lack of seats on the train as it continues to be available on the site and some of my friends managed to book it after I tried it myself. I noticed that the problem concerns high-speed trains from france and also on the SNCF website it is not possible to book. How should i do? Wait to get there and book at the station praying for an available seat? I have already contacted support but I haven’t got an answer.

Hi, I’m new to Interrail. My trip starts 9 June. Presently on My Trip there  is no Show Ticket. I guess you can only get the barcode /QR on the Travel Day? On My Trip it says Now travelling ?? On My Pass it says Ready for travel. Help, advice would be much appreciated. Thanks.

Just wandering, when I download my pass to the app, is there anywhere within the app that I can see the original price of the pass?thank you.

hi, I have a question about outbound/inbound trips.I have a ticket with unlimited travel on all public transportation in my home country of Austria. So I really only use interrail for the portions of a journey that starts at the border. It seems I can't configure the rail planner app to acknowledge this. Whenever a trip travels through Austria, it demands I use the outbound/inbound slot.I can work around the issue on routes where there is a proper train station on the border where my trains actually call. ie: Viennna to Berlin on ICE will call at Passau which is technically in Germany but our Austrian flat rate tickets are valid up to Passau, so I’d add Passau to Berlin to my interrail trip.Is there no better way to do this?On routes where the train I want to travel on doesn’t make a stop at the edge of the zone of validity of my ticket it seems I can’t technically persuade the app to NOT use outbound/inbound segments, even though I am entitled to unlimited travel in my home country.

Hi, trying to book tickets from Brussels to London but our paper pass codes are not recognised by the system, seems there are too many numbers? I understand it is not always necessary to book in advance but I’m travelling with my son so need to book for piece of mind. Any help with this would be greatly appreciated. Thanks

Every time I try and reserve seats I get the message “please try to find an alternative connection. The unavailable leg will be removed from your cart”. This has happened with every reservation I have attempted, I really need help in figuring out what the issue is. Thank you  

hello allI am trying to make reservations only on Rail Europe using my Eurail pass, but can't seem to figure it out.  will be travelling from Barcelona to Seville on July 17, Thank you.

Hey everyone just bought my Eurail Global Pass earlier this month which i need a seat reservation to get on the train. Btw i planed to go around italy with train and as you may know we need to book a seat reservation for some of the italian railway service. I know that i can book from ÖBB website but still i can’t buy it from there I’ve tried enough. Finally i can book my seat reservation from eurail web pages. I filled already the my personal data and my billing address. I just need to choose the payment method and pay it but weirdly i can’t here some picture to clarify thank you very much  

Hi all;I’ve just purchased a mobile pass to travel through France, but I’ve now run into a problem in that I apparently need a “Pass Cover Number” in order to book travel on the French train network, and my mobile pass doesn’t appear to have one of these?Is there any way to obtain a Pass Cover Number for a mobile ticket? The trip sort of hinges on being able to make these French reservations and I’d prefer to not have to do it on the day of travel at the train station!

Hi,I would like to travel from germany to italy.So I checked out the routes and I have to take multiply trains to reach my destination.But sometimes I have only 5 minutes to switch the trains.In another conversation I read that you can hop on a later train when your previous train was late.But what happens when you just miss your train, because you couldn’t find it quick enough? And what about the reservations as well?Thank you very much, Hannah

My pass was bought for me as a present in December 1st 2021.  I will not be able to use it due to work until after April 2023, will it last until then or will it run out ? I am nervous about downloading the app and activating the pass as I don't want to start a clock and leave me unable to use the pass.  

I am having some issues booking for six. Paris-Mulhouse Ville, 10.20 on the 28th of July.the system doesn’t aloud me to book for six, and I am traveling with children so it’s important we travel at least in the same coupè.And if I try to split the reservation in two (it says it’s only possible to reserve max for 5, unselect some travelers) he doesn’t aloud me to buy the second reservations ( it seem you have already a reservation for this trip) pls help

Hi!I’ve seen this question asked but can’t find a definitive response anywhere. Can I still make reservations via oebb if I only have a one country pass for Italy?When selecting discount, it only gives a Interrail / Eurail - Globalpass option. 

I’ve purchased a EuroPass and am trying to make 1st class reservations in the app to a number of cities.  Some of them say they are not available.  When I try to check out, I get an error that states that some of the legs are not available and to find another train or remove them. I removed those destinations from my cart and try to check out again.   I get another error that states one of my trips can’t be booked, but it doesn’t tell me which one.  Don’t know what else to do. 

Hello everyone!wanted to ask a tip!i’ve never done interrail, i just downloaded the app and have my pass;wanted to ask you what happens if you plan a trip from A to B but you have to change trains, what happens if you lose one connection, can you just jump up on the next train? Is it still valid? thank you

Hi. >» Yes, I read other topics about this but I still don’t know how to do this:I already have a global pass. Now my friend joins me for 2 weeks so I buy a 2nd global pass (for him). > > > Can I best add his pass on my device or doesn’t make that any difference (he will travel with me his whole trip).> > > How can I make reservations for 2 seats next to each other (with the 2 interrail passes).Thank you!

Hello.I’m trying to reserve a seat on Trenitalia but I don’t know where to enter a code or something to apply the discount for having the global Pass. In another post I read that Trenitalia don´t make reservations anymore, but where to do it so, I don’t want to book it in the eurail website for the extra fee.Thanks for your time.

Hi all,Hope you are doing well. I cannot for the life of me figure out how to proceed to book train seat reservations. I currently have 9 trips in the planner, and manage to get to the “Review your order” sectionm, but the button to proceed is greyed out (see picture below). What can I do? Thanks for your attention!  

Hello , i was in Germany on friday 3th june , i took one pass on web site , the first manipulation was no accepted with my card , that i saw on the computer, so i realised an other Time and now i show on my bank 2 transfer ! 2x 246€, i went to Germany and i cameback to France !! What is the manipulation for retrieve my cash ??? Thank you very much . Mister Divies. My number code was ZQC6X6 , my Travel was hanau to Montpellier sud de France. Thanks