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Anyone experiences this problem as well?  My account shows no order.Thx!

Hey all, just did a bologna - munichmunich - bologna reservation for 6 euros total through ÖBBAfter getting my reservation on email, I went on Interrail app Went to My Trip Added return to my tripMy question is, is this all I have to do? After activating my pass, do i just show him my interrail pass and reservation pdf? Because on the journey, it still says “seat reservations required” so decided to ask is this all I have to do after booking seats and wondering if there is a guide for this. Thanks in advance

I read the instructions, and help with FAQ to change travel day:  I start in 2 weeks.  I first had first travel day on 15th,  but I can only start the 16th,  and I need all of my travel days at the end of the journey.  I cannot find where to change this date,  on both mobile app and on website.   

Hello,I booked a reservation from London to Paris via Lille. According to my reservation the train leaves at 11.04 but when i look for the train on the website I cannot find it to add to my trip. I now understand that the app is offline so times may not match but I thought the website would be correct - also does it matter if the time in my trips is different from the reservation.Sorry if this is a bit basic but I am a newby.

Hello, I am in Romania and I want to book the train for Tuesday June 7 which goes from Brasov to Budapest.  the ticket is a paper ticket, On your site you indicate a maximum of six working days so I am on time.  But when I want to book this ticket on the booking tool, I am told that I am too late because the date of arrival of the ticket by post is June 19.  Should I trust this arrival date of June 19 or the 6 working days indicated in your FAQ on the site?  Thank you for your reply Gaspard Noisy

Could you please advise urgently the pass cover number for my mobile pass ?

Hello! I’m travelling from Mexico with my bike, and I see some trains have space for a fully assembled bike for 10 euro. I have my Eurail pass but can’t add the bike space to the reservation in Eurail.com. The problem with the SNFC is that I can’t add my pass. I’m travelling from Strasburg to Lyon on July 7th. Please Help

I bought a Global Pass, then choose the Mobile option instead of the “paper” one. Then, I also bought seat reservations. After that, in the Rail Planner app I added and activated the pass. Now, I am trying to link the seat reservations I bought to the Pass in the Rail Planner app. Any luck yet.What I am trying to avoid is to print all the seat reservations, that is why I originally decided to use the Mobile app. Is the a way to do this?

Hi there,I'm trying to submit the Delay Compensation form but it just doesn't work.Every time after I clicked submit, the browser automatically cleared all the information I put in and I didn't get any submission confirmation.I have changed browsers and even laptops, it didn't help.I cannot find any email to contact regarding this issue either.Please help!Many thanks!

Hello! I want to know if i can buy two tickets from Lesce Bled to Zagreb Glavni Kolod station for june 13. I don't see the ticket available in the page, and i was wondering if i can buy it online or if i can buy that same rute in the Bled station in the same day. The ticket that i want to bay goes from 17:51 to 20:46, and it is a direct rute. 

How long did it take for your paper seat reservation to be delivered ?

Hello, I have a question about seat reservations in France. I want to travel from Lyon Part Dieu to Barcelona Sants on the 30th august. (RSC 9734). I can book the reservation via Interrail, but since it is a Paper ticket, it will be delivered on the 29th august to Austria (where I live), so this is the day when I plan to start the journey. Is there a way to buy the seat reservation now and pick up the ticket at the railway station in Lyon? Or do you have a recommendation? I only have one hour waiting time in Lyon, is it possible to buy the ticket there? Or are chances high that the time is not sufficient to buy the seat reservations locally or even worse, that tickets are not availabe any more?If anyone could help me, this would be really great, I am really frustrated :D! Thanks in advance!

Why does this say 6/7 travel days used when I should have 5/7 used? Will this affect when I try to use it for my last destination? I’ve still got Ljubljana- Venice then Venice - Rome (although I’ve reserved the seat to Rome so not sure if a travel day is needed then)  

I have emailed customer service that i need a Pass Cover number with no response, can anyone assist me? thanks!

Eurostar à changé l'horaire d'un train sur lequel j'ai une réservation. Ils disent qu'on doit télécharger un nouveau billet avec le nouvel horaire mais où ?Ils ne donnent pas de lien dans le mail !Dans l'application interrail quand je consulte mes réservations le train est toujours à l'heure initiale 

My date of birth is wrong by one day on my mobile pass and I need this to be changed, because I’m going to have to use it in 3 days, so on june 1st. I’ve already contacted the costumer service and it’s been over a week. I’ve resent an email yesterday and no response. I’ve tried to contact eurail on facebook saying it’s urgent, but it keeps making me send an email.

I am trying to get into my Eurail pass to book trips but I need my Pass#. I have the confirmation email with an order # but don’t see another number . I tried en tereing the order # but it did not accept. The chat is useless and I can’t find the Pass #

I know there are 2 options for making a - compulsory! - reservation for a domestic medium or long-distance train in Spain. As I'll be in Spain a little over 6 weeks from now, both options (in person or calling which only gets me a 72-hour reservation) aren't possible now.Anyone who knows what the chances are that trains are fully booked when I arrive in Spain and want to make a reservation? I'm talking about Bilbao-Salamanca with a change in Miranda de Ebro, as shown on Renfe's own website (little less than 6 hours, while the DB app shows one of 8+ hours and the Railplanner app tells me it takes more than a day).Renfe - Train list 

I am not sure what I am doing wrong but hope someone can help.  Looking to book From Amsterdam Centraal to London on 23 June 2022 with seat reservations on my pass.  The morning trains (ideally 10:15) are showing no seat reservations available. However, on the Eurostar site it is showing availability on all trains.  Can anyone help?  

A friend has shared with me his travel plan but in the application it says "Not connected to a mobile Pass". When I click edit it only lets me select the option "Connect a Pass to this trip" I only have the option "Paper Pass" available.How can i fix this?Thank you.

How can I add kids to my pass?

Hi am a first timer with eurail and am really looking forward to travelling by same. I have activated a mobile pass which is valid for 4 rides, now the thing is I want to travel from Paris CDG airport to Amsterdam central, Netherlands and when I entered the date of travel and time and everything I am not able to see any trains …….how do I resolve the same.if anyone could kindly share their experience to sort this out Pls 

Hi, recently my girlfriend bought two interrail passes for us. I tried to add my pass to my app, but the app says it is already activited on another device. This is not possible however. how can I resolve this?

I wanted to purchase the inter rail global pass for 30 days for youth offering in sale price. but when I am doing the check out it's not proceeding

Both mobile passen are installed on different devices. Using “share as link” works fine and the whole trip is transferred to the other device. However the sequence of journeys is mixed! Do you have to select all journeys for a particular day in order to produce the correct QR code for inspection?