Solved

Hey!Me and my girlfriend recently bought an interrail global pass that allows us to travel 5 days within one month. We already chose our destinations and it seems that we only have to make one reservation in our entire trip. For our first train, we travel from Bruxelles-Nord to Wien Meidling on June 27st. Our train leaves at 19:43 and directly goes to Wien, arriving at 9:11 the next day. I have been trying to make a reservation for the two of us with Interrail, Deutsche Bahn and CD, but all of the platforms indicated that the reservation was impossible. However, they didn’t give me any reasons for it. I was wondering if the train might already be fully booked, but when I tried to book via the Belgian railway (NMBS) platform, I didn’t get any problem notifications so there must be some places left. Could it then be that it’s still too early to make a reservation? Have you any suggestions for me? Would it be a good idea to go to the Bruxelles-Nord railway station and make the reservation

I cannot find the Caledonian Sleeper direct train from London to Edinburgh in the Rail Planner app. There are only options with one transfer. My questions are:(1) Is Eurail pass still valid on this train in 2022 whether it is a direct train or a train with transfer?(2) Is Eurail pass not valid on Caledonian Sleeper direct trains anymore now?Thank you!

  i cannot delete empty travel day that still didnt came. I've seen others with same question. this is urgent! there is no option to delete it. support doesn't answer back. i need to delete travel day on 21.5. and make a new one. any suggestions?

Hey,I would like to travel from Zagreb to Split next week Monday!  I could not figure out seat reservation for the train only. Also I could not find the option of a night train, using the Croatian website,  only the one at 3pm -9pm . can someone help me?  

Hi, Can I ask if Champion Jet 2 is part of your fleet and can be used on the Greek interrail island hopping ticket. I am looking at buying the interrail ticket for my son of 15 years and we will book direct. Are there any extras on the interrail Greek ferry ticket .ThanksGeraldine

im catching a tgv from paris to geneva 29th June. it says booking is required. i tried to book but it seems to be fully booked.It says "Prices unavailable. No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board." Am i allowed to stand or sit on the train floor without a seat reservation. All the trains for the day say the same thing. I tried booking on other train sites and all say fully booked or don't give option. If I have an eu rail pass can I use that amd just stand on the tgv train, or is a seat reservation essential?

Hello.. i need some help. I cant activate my wurail global pass. what should i fix this problems. I’m very worry because the trip is coming soon. thank youapple

Hi there, I am trying to book the bernina express on the interrail app, but it says that the it is not in pass network. Although when I look it up on the website it says that it’s included with interrail 

I ordered my paper pass like 45 day ago and it hasn´t arrive yet, i start my travel in 5 days! so i need to solve the problem immediately, do you know if i can change my pass to a mobile one??? please i´m really worried 😭This is the 3th time i buy an eurail paper pass and is the first time it happens to me😣

I have been trying both on the website and the app to book reservations but I can’t add a traveller.I have reached out to the customer service several days ago but no one got back to me and now my depart is imminent. Why is there no way to contact anyone about this?? 

Hi How to check  Eurail/Interrail Pass cover code?

Hi, I accidentally bought the wrong pass and so I followed the steps on the interrail website to exchange it for the correct pass. I sent my request over two weeks but all I’ve received is a string of confusing emails saying my requests have been merged and most recently an email asking to rate their customer support. I’m not sure if this means my request is being processed or if it’s somehow gotten lost.Should I send another request? I’ve put off doing this as I don’t want to confuse the matter further.It would be Ideal to talk to interrail customer support directly but I can’t find any contact number. I’m currently travelling and will be needing the money from the refund very soon. Any help would be greatly appreciated.Thanks

HelloI have just received my interrail tickets by mail, however I have not received either the maps or the wristbands.I would like to know what should I do to receive the complete package?I'm from Lisbon, Portugal and I´m wondering if I can go to Santa Apolónia station to receive the rest of my order. I really want the bracelets and maps and I was very sad to see they weren't inside the envelope.

If I’ve decided to take a certain journey with a couple of change overs but the train is delayed meaning I miss my change overs, is it still possible for me to check which trains are ok for me to take with my pass and just take them? This happened the other day so I only completed half my journey from the ticket that was scanned and on the other half of my journey no one scanned my pass.  Basically what I’m asking, as long as it’s within 1 travel day is it okay to get as many trains as you like (if other trains are missed) and the scanning of the ticket doesn’t matter. 

Hi. I would like to book seat reservations for the trains from Hamburg Hbh to Verona. Bound for the 5th of August 2022 at 22:12, via München (arriving at 06.04 and leaving at 07.34) for Verona Porta Nuova at 13.26 on the 6th of August.  On the Eurail website it says that this trip is included in the interrail pass and that I don’t need seat reservations for any of the trains. However, I would like to be guaranteed a seat.  On the first train (Hamburg to München) I can book a seat via Eurail, but for the next train it says it is unavailable (perhaps because pass holders seats are sold out).  If I go to Deutsche Bahn I can book seats for the whole trip. My questions is therefore, if I can use these seat reservations for both trains? Or if I will be given a fine/taken of the train on the second train (München to Verona) if the pass holder seats are sold out?  Thank you so much for your help!

Hello together,I have a question regarding the inbound and outbound journeys.I want to travel from Munich to Paris but I need to change the train in Stuttgart. Are those trains all included in the Global Pass when it is in one day or do I have to book a seperate train ticket to Stuttgart?So is it just 1 train or is it 1 entire journey to the final destination?Thank you very much for your help.Best regardsMarius

Can I get a train from Maidenhead to London and then to York using my Eurail pass?

For example, when I land in London or Amsterdam, can I use these two locations to reserve seats for Spain, Portugal, Italy? Eg salerno to Rome, Lisbon-Porto

Hello, I have a 7 days travel days in one month eurail pass, is it possible to use a ferry as a travel day? We are doing Valencia - Ibiza and Ibiza - Barcelona. Thank you

Good evening,I have ordered my first reservation for TGV and Thalys this saturday through the interrail website.The payment succeeded, but right thereafter I got an 403 error. After refreshing a couple of Times I got a order confirmation that stated that i would receive the tickets within 30 minutes. It is 1 hour later and i still havent received An email. Also the tickets are not visible in my account.I have sent a support ticket but they try to reply within 2 days, but i already leave saturday 07:00 in the morning. I am shocked that there is no telephone number available either. As i have only used a german one country pass before, i never had any (reservation) issues before.Do you have any tips for me how to reach out for help? Thank you in advance, Kevin

For example the 8 days within 1 month version. If not, which one is the best for 3 travellers?

Hi,Is it possible to pay with holiday voucher from ANCV? 

Hello, I cant make a payment for a reservation on the app, can you help me?Also I tried on the website but I cannot book any trains because :“RÉSERVATION DES PLACES ASSISES NON DISPONIBLELa réservation est obligatoire à bord de ce train, mais elle ne peut pas être effectuée sur notre site Web. Consultez « Plus d'informations » afin de découvrir les autres options pour effectuer cette réservation, ou achetez un billet individuel pour emprunter ce train.”… what can I do to book my trip ?? Help me please !

Hi,I’m looking to book reservations for myself and a few others on the train from Celje to Budapest (06:24 on the 17th of July). Unfortunately I cannot seem to find anywhere to book this reservation without paying for an entirely new ticket. MAV want me to buy a new ticket and OBB, DB and SZ have no way of booking anything at all. Does anyone know if there’s a way?

Hello!I will go with my grilfriend to Greece in July and we see the option to buy the Greek Island pass with 4 dans travel. When I do the processos to buy indicades that I will receive on 28th June. I would like to know if I will receive via mail the cover pass number to make the greek ferry's reservations or I have to wait to receive the pass at home (my address). I am a littlr bit worried because if I have to wait for a month, perhaps I don't have available seats for the ferry's desired. Thank you