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I live in Sandy Bedfordshire.On my 1st day’s journey, I intend to travel from Sandy to London St. Pancras International by Thameslink.  Then on to Amsterdam on the Eurostar.I will also be making my return journey via Eurostar but from Paris upon my final day’s travel.My question is, while I appreciate that the Thameslink portion of these journeys count as outbound and inbound domestic journeys and are limited to one each way where the Interrail pass is concerned.  Are the Eurostar Journeys also counted in the outbound and inbound journeys.The Eurostar journeys start from St Pancras which is in the UK, but as you effectively have to cross the UK border in order to board the train, is this counted as a European journey that begins and ends outside the UK, and therefore not included in the outbound or inbound restrictions and as such, not limited to one journey in each direction?My question also includes the cross channel ferry service from Harwich to Hool of Holland 

I asked customer service about activation of global pass a week ago and this situation is emargency for me but I have not received response yet. I am traveling using this ticket now, and I am almost going to finish my trip. When can I get a response from customer service? Although I also texted message to personal one she has not reply as well.

Does anyone know the official websites for Belgium (Brussels) and France (Paris) Trianon scheduleds? 

Hi,I bought a global pass and did a reservation from Paris/FR > London/EN on the website Eurail on June 1st but I couldn't get the extension of my vacation to use it.That said, I need to get the refund or exchange of this seat reservation for another trip that I shall do at the end of the year.Is that possible?

Can I use global pass from the airport to Maidenhead? If so; which train? We are traveling from the US.

Country pass ticketHello everyone, i have bought a country pass ticket to portugal, i want to go in the end of july. But when i check out my trip for like say june(my bad for not doing so earlier). I see that i need to reserve seats for every train wich will be the cost of my ticket in the first place. And some trains can’t be boarded with country passes? I am just really confused, does anyone have any advice on what to do?

Hey desperately trying to book a seat from a train from narbonne, france, to madrid, spain. Train would leave on the 2nd of June, so there’d still be a full 7 working days to get the ticket to me, yet the interrail booking system says it would not arrive in time. Any alternatives? SNCF hotline kicks me out off the loop after 15 minutes, tried twice already. I’d have to cancel my entire trip otherwise.. -.- thanks

I already tried to reach out to Interrail via mail, but there was one reply more than a week ago. They sent an automatic reply and ask if my concern is still ongoing. I immediately replied and told them about my concern again. Since then nobody reached out for me. My problem is, my connected ID is not mine of my home country it is the residence permit of switzerland. I wanted to use Zürich as my place to stay during the Interrail. But on my first trip, when I actived my online pass, I had to connect my residence permit, since my german passport was at home. Now I cannot use any trains in Switzerland anymore because of in and outbound.  It would be really keen, if anyone would be able to tell me how to reach out to interrail. The service station of SBB in Zürich cannot help me, since they have no access to online tickets yet. Thank you very much in advance! 

Me and my buddy won an interrail ticket each recently (yeah us!) and we’re currently planning out our journey. However, my friend let me know about something he found online, specifically that there is a way to take people with you, who do not have their own interrail ticket? The general information we’ve gathered is pretty vague, something about those people being born between specific dates and the like, but I wanted to ask, is this information valid? Is it possible to take people who don’t have interrail with you on your travels, and use one ticket for all of you?  

My daughter’s ticket/reservation came to USA after she left for her trip.  She is now in Spain.  Is there a way to change her paper ticket into a mobile one?  Or reissue the paper one in Spain? Or do I have to mail it to her in Spain.  Any information would be appreciated!

Hi! I’m wondering how the 30day interrail ticket actually works. I would like to know if I am allowed to travel from my country A, to country B and then come back to A for a while and then continue my journey to country C? Hard to explain but basically can I go to my own country in the middle of my journey or does the ticket end whenI go back to my country? 

Eeee please please can someone help, we need to go from Turin to Lyon on the 5th August, but when I try to book via the interrail booking it says no seat reservations possible and then when I try to book via scnf-connect I can't find anyway to add in our interrail passes in the discount section????!! Please please can someone help??? Thanks Lou  

Hello, does anyone know if it is posible to order a seat reservation from interrail, and get the reservation ticket as a pdf, instead of sent to me by mail? I unfortunately do not have time to get the reservation by mail, So I would need it to print instead..

I activated train global ticket that I didn't use, and I ended up using it for a day. There is no history left because I hurriedly deleted the ticket when it was activated. Can you cancel it for a day?

Hi, i have a 4-days global pass (mobile) and my trip will start in a month. I've created a trip and linked the pass into the app, with all my journeys. My 4 travel days are: 25 june, 26 june, 30 june, 2 july (they of course comprehend the outbound and inbound trips). I've never activated none of the qr codes shown in the app.So, as you can see in these 2 screenshots, there might be a problem:Yet I'm not sure, can anybody tell me if is it normal or not?Thanks!

Hola!!nos vamos de interrail este verano y estamos teniendo problemas a la hora de reservar asientos en la web de interrail, por ejemplo, entre Viena y Venecia (22 julio) y entre Zagreb y Split (26 julio). Nuestra duda surge porque no sabemos si tal vez es porque no se puede todavía reservar asientos, porque se han agotado, etc. Esperamos vuestra respuesta, un saludo y muchas gracias :)

¡¡Hola!!nos vamos de interrail este verano y estamos teniendo problemas a la hora de reservar asientos en la web de interrail, por ejemplo, entre Viena y Venecia (22 de julio) y entre Zagreb y Split (26 de julio). Nuestra duda surge porque no sabemos si tal vez es porque no se puede todavía reservar asientos, porque se han agotado, etc. Esperamos su respuesta, un saludo y muchas gracias :)

I will be traveling from Paris to Rome in September with my three young children and partner. We have several stops along the way: Paris- Strasbourg- Basel- Zurich- Milan- Rome. All have short times between trains, but in Zurich, we only have 7 minutes! We are coming into Zurich from Basel on the IC 571 and need to catch the EC 329 to Milan. Is this possible? How do I find out where each platform is, etc? 

I have an eurail global pass. On Eurail it says “ Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation. Going from rome to florence on 27 aug 18:10 trainBut I found it on ItaliaRail website, how do I book seat/reservation only so I don’t pay for the full price ticket? 

Hey everyone,I requested the refund of my pass with “Plus” option in March, since our desired destination is currently pretty close to an active war zone.Unfortunately there seems to be a problem with the refund on your side. I really understand, that you are receiving a lot of request these days, but it should be possible for a company to do a wire transfer within more than two months. The E-Mails I received in this matter yet only told me, that the issue is still pending - I can figure that out by looking at my bank account.This is a really frustrating situation, because it is about the budget for our vacation. We are disappointed that the support team has not been able to give us any more information yet and hope that we have more luck here.Best regards,Bene

Hello, actually my friend and I are travelling in the north of Poland, and the controller said that our QR code is invalid. Even if he read all informations bellow the QR Code, he doesn’t believe us and ask to pay another ticket. How can we manage this situation ? He didn’t know the interrail pass, the QR Code is invalid, and he thought that we lied to him about are ticket, which were valid ! please help us..

I have just joined the community and see that there is an issue with interrail passes that were supposedly automatically extended to August this year, but are now showing as expired. I realised yesterday (18/05) that my passes had also disappeared as I prepared to use them in a few weeks time. I have contacted interrail but, like others, have only received the automatic reply that they are very busy.Has anybody yet succeeded in getting their passes revived yet. I have tried the “solutions” suggested in earlier posts with Zero success.

Hello. My family is traveling to Spain next week.We have purchased a Mobile Pass and downloaded the Rail Planner App. We are taking 5 different trains throughout our trip. I was able to find and add 3 of the trains by selecting them from the list of routes. I had to manually add 2 of the train routes as they were not showing on the list of available trains. Does it matter that I manually added the trains? I want to make sure those trains are in fact available on the days we are needing them.How and when can we make our seat reservations? Is it true that we cannot reserve our seats until we are at the train station or 24 hours in advance? I would like to do them now, so I don't have to worry about it once we are in Spain!Thank you!!

If it says $0 Canadian does that mean all the seats are sold out?