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I had purchased 2 mobile passes for me and my friend and didn’t receive any email for confirmation. I am already on my trip and will be leaving to my next destination soon. We are worried and don’t know what to do. I tried to resend my confirmation email but when I log in it says I have no pass purchases or orders or anything and in my bank account I paid for both. 

You can book this train up to 90 days in advance. I have a question about the wording of this sentence. Does it mean you can only reservate before the 90 days. Or is it stil possible for me and my girfriend to reservate seats for the trains in the 90 days in adance time window?

Hello,we are traveling as a group with both digital passes activated on my phone. However we need to split before our last travel day. Is there a way to print the the pass for the other party? Or any other solution? I read it is not possible to split once the passes are activated on one device. This is really annoying, as my friend does not use smartphones and I mistakenly bought 2 digital passes without knowing the evil consequences ;)Thanks

Reis op 6 juli Nederlanduit met Thalys dan naar Dijon. Op 10 juli richting Lijon. Beide reizen staan in my pass. Door staking misschien vast in Parijs. Kan ik voor 7 juli een reis er tussen voegen ?

Hi, i have got 5 trips in my basket, fill out the details at stage 2, then when i click on the add passenger details button - it just takes me back to teh home page ?

Hello, i have a question concerning my planning. I have a plan going from belgium and having a roadtrip in Italy. But i have flight from milan to barcelona . I want to resume my interrial trip from barcelona. When i try this on tripplanner i can't plan it without having to have a trainride from milan to barcelona. I don't want this because i have flight but would like to resume my trip from barcelona. 

Hi, I have some Thalys vouchers I got as compensation when a train I was on was delayed overnight. Can I use them to pay for my Interrail seat reservation on a Thalys train? 

My wife and I have Interrail Global Passes and we’re trying to book a trip from Brussels to Cologne on the 17th September.  On the Intercity trains (ICE) it gives us this message:“Not available for some travellersSome of your travellers' Passes are not valid on this train. Change your selected travellers to book this seat reservation.” We can book seats on the Thalys trains (THA) but that will cost 54 Euro as opposed to 16 Euro on the Intercity.  We were under the impression that our passes would be valid on all intercity trains.  Are we wrong?!

I need my pass cover to make reservations. I’ve seen that some mods DM it so that would be nice. 

Do I really need to go to the Attica Group Port Agencies to pick up our boarding passes? We thought we could buy them online and show the online ticket + the physical island pass.  And does is mean that we have to book our trips in advance?Or can we spontaneously decide which trips we‘re going to book? thank you for your help in advance! 

Hi, i can see many related topics to this one, so sorry if creating a new one is against the etiquette.We are 5 people with mobile interrail passes trying to book seats on french TGV train, but are unable to do so due to not having a pass cover number. From what i understand others have received pass cover number through the support on this site. We are quite desperate to get these seats reserved and its been quite frustrating trying to figure out how to. Hopefully you are able to help. Cheers, Emil.

I activated my pass and want to deactivate it to get a refund but I’m unable to do same online. Does anyone know how to do it?

If I’m doing some train travel then a river cruise for 2 weeks then more train travel after the cruise can I add the river cruise dates in the online planner? Otherwise it’s showing my Budapest to Amsterdam cruise as train travel. Any advice appreciated. 

Hello, I’m Andrea and I’ve been planning an interrail trip for me and 20 other friends. Everything was going well, until I tried to book a seat reservation for Paris - Barcelona. Impossible. In any way, and no one is helping me by phone, not the SNFC nor Interrail Customer Service. We’ve a ton of stuff booked for Barcelona and it would be really bad if we had to cancel it all.  Please if someone can help me out, any way we can get from Paris to Barcelona on July 24th. 

Hello! I'd like make reservations for my friends with mobile Pass (InterRail Global Pass) for trains in Italy. I added them to trip in my account, but I can't find Issuer (CIV) and Pass Cover Number on their tickets. Without them I can't make reservations. Where can I find them? Or how can I make reservations with mobile Pass? Moderator note: similar topic  

We are tried to book the inbound trip from Copenhagen and back to Norrköping, on 7 of august.When we add the journey in the interrail app we find a trip at 15:07-15:46 from Copenhagen to Malmö (Train RE1066) and continues with 16:04-19:19 from Malmö C to Norrköping(HST544).The High speed train needs a seat reservation, but when we try to reservate a seat we didn’t fint the same train on the seat reservation website.. Instead we found a trip at 15:07-16:35 from Copenhagen to Hässleholm (RE1066), 16:57-17:53 Hässleholm C- Älmhult (BUS60544), and 18:08 -20:20Älmhult-Norrköping (HST546). It seems like the interrail app and the seat reservation website don’t match, we can’t find either of these trips in the other site. Now we already booked a ticket on the later of the trips (HST546) and we would like to use this as our inbound journey, but we need help to add this trip to our journey in some way.What can we do? 

Hello Community,I purchased a paper pass yesterday and I would like to make seat reservations for some of my train journeys, especially eurostar as I am worried they will sell out but it says I need my pass cover number which it says will be on my ticket that may only arrive on 25th July and I am planning to travel 29th July...Is it possible to find out my pass cover number and make bookings before the paper copy arrives, otherwise can I change it to be a mobile version to avoid the problem? Thanks

Hey i need my pass cover number to book tickets online. Where can I get this number ASAP. thanks in advance  Best regards  alphan

I’ve got a mobile global pass and want to travel in Italy from Ancona to Bologna on Friday 8th July. From what I’ve read here, I can reserve seats using the oebb.at website. Will this give me an online ticket ie. can I just show the QR code on my phone for the seat reservation? Or do I need to print the QR code to show a physical paper copy? I’m arriving in Ancona the night before I want to travel. Could I simply go to the station to reserve my seat? Or is there a chance the train will be fully-booked if I leave it that late?  

I want to book the night sleeper train from Prague to spilt or nearest.  can I book this on the interail site. or should I go direct to Regio?

I am trying to book 2 sleepers from Munich to Rome Termini 27 using OBB.Does anyone know the phone number for a conversation in English (the Austrian number is +4351717 but the recorded message is in German) please ?

  Hello! I need to catch my high speed train from Paris Gare de Lyon 07:35 july 6th to Nice. Right now I’m in Amsterdam and i was planning to pass through Luxembourg for a few hours since i wanted to visit. I’m leaving on the 5th and I’m choosing between taking the flexibuss, therefore not visiting Luxembourg, or using regional trains. Is this route good? Will i get on board with out seat reservations? They’re greted out everywhere so its hard.  i also dont mind sleeping one night in a different town like Champagne, but I’m not a huge fan of Paris.  

Hi, I am having a question regarding pass validity in Denmark. There are many side branches which are not operated by DSB or Arriva, e.g.Nakskov - Nykøbing F Køge - Faxe Ladeplads Holbæk - Nykøbing SjAnd many many more. Does anyone know if interrail is available on all these gray lines?   

Hello community !I live in France. I would like to buy a 5days Global Pass (one month validity).Can I use the first day from my 5days pass to travel IN FRANCE ONLY, from Montpellier to Nantes ? Then I plan (after staying some days in Nantes) to fly from Nantes to Berlin, and use the rest of the pass travelling in Germany and Sweden.Big thanks in advance for you answers.

I already bought Eurail Global Pass and booked seat reservation.However, from July 1st, the Eurail Global Pass has 15% discounted price. I would like to cancel the ticket I bought in original price, and buy another discounted ticket.the question is the seat reservation listed with the ticket number, if I canceled the original price ticket, is the seat reservation still usable?