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I can’t activate my mobile eurail pass (one country: france)it said something went wrongi am at cdg airport and no one can help about this issuekindly advise what should i do for this case?as i will use the pass today to take train to Strasbourg 

Hola: Por favor me pueden dar un correo electrónico o un teléfono a donde llamar. desde Barcelona. Realice mi reserva para el viaje Barcelona - Paris, pero en mi  interrail no me aparece el archivo para descargar la reserva e imprimirla. Hice esta reserva hace una semana. gracias Por su ayuda  

Hi, looking to exchange a 4 day pass for a 7 day pass, as need a few extra days for my journey. Planning to travel in the next week, and no response from other channels. Could you guys give me some advice on how to proceed? 

Hey everyone! I want to make a trip from Amsterdam (Netherlands) to Florence (Italy) early August, then come back to Amsterdam for two days and then go on a trip that takes me past countries like Germany, Poland, Hungary, Czech Republic, Austria and then back to Amsterdam. Does anyone know which pass works best for this? Kind regards,Max 

Hi Everyone,I’m sure you guys have had plenty of questions like this so far, but I’m at my wit’s end here. I’ve had no END of problems with my Pass, and this latest one is infuriating. I’ve been trying to book a trip from Venice to Verona on June 17th for DAYS now. Every single time, there has been a ‘prices are currently unavailable’ error. Other sites still have tickets available, so I know they aren’t sold out: moreover, the entire DAY will not load. I’ve already had to buy multiple tickets on other websites, defeating the purpose of this pass, and I’ll be damned if I lose more money to this. Any ideas?  

Hello,Yesterday I bought a one country pass for the UK, unfortunately, I did not now that I needed a global pass to reserve a Eurostar ticket.So before I change my one country pass to a global pass, I want to know if the Eurostar is still available for the following dates:Friday 10 June, 8u52 Brussels south to LondonSunday 12 June 15u02 London to Brussels SouthThank you in advance for letting me know so I can buy/change the pass.

Hi, our family of 3 need to travel from London to Paris on 6/12 and I have not been able to make seat reservation from both EURAIL nor b-EUROPE.com.  In EURAIL, I can’t find the available.  But I can find available time in b-EUROPE.com.  But when I enter the pass cover using the pass numbers in my global pass purchase confirmation email, it said my number is invalid.  Can someone helps me please!

Can I use my email to purchase a urail pass for my daughter oor has to be hers  

Hello!I plan to take the train that is in the picture. Although seat reservation is not required, do you think it’s better to do it? Will I always be able to board the train, even if it’s full?Thank you! 

If my train from paris to madrid leaves at 9:15pm one night and i have a layover in Narbonne at 7am the next day and then the train leaves at 10 to arrive in Madrid by 4pm, is that one travel day?

HiIm trying to make a seat reservation on the night train from Warszawa to Budapest, but I’m not able to do it in any web. How can I do that?

Is it possible to get a refund at an Aid Office once I arrive in Europe?  I no longer need the 2 passes I purchased in November.  I am having no luck with the refund page (error message) or with getting a response from a Eurail agent. I have an agreement that guarantees 100% reimbursement and have never activated/used the passes.  It distresses me to have over $2200 CDN tied up as I prepare to travel. Suggestions?

I am trying to book a trip from Offenburg, Germany to London on 26/6. I would prefer to travel through Lille so we don’t have to change train stations. There are options but the site keeps saying pricing/reservations aren’t available at this time. I’ve had this issue daily for the past week...which means I’ve been reserving just 1 trip per day. If I try to schedule more than 1 at a time the website goes crazy slow. I really need to get this scheduled. Does anyone have any ideas? Thanks! 

Having trouble understanding outbound / inbound travel days, I basically want to know if I can use them at all.  I’m from Ireland and will be flying to The Netherlands, and then flying home from Italy.  Am I able to use my first and last train journeys as inbound/outbound journeys, or would this be invalid as my country of residence is Ireland? Is it just for trains in Ireland for me for example?

Activated my pass in February when I purchased 7 day mobile global pass, not planning to travel until July 2022.  Selected travel day as 14th July which is date I am flying to Amsterdam, but will not be using my initial travel day till Sunday 17th July.  Tried to edit or delete trip and traveller but will not allow me to do this online or in app.  Please help! Naomi 

Help!So we are currently trying to reserve the seats needed for our trip in August, but now that we have found, and selected, all the trains and seats, for some reason the button that says “continue to traveler details” can’t be clicked.We have filled all the boxes that could be filled. This is how it looks:I have blacked out private informationThese are the tickets (seats) we are trying to book: Does anyone have an idea regarding what we’re doing wrong?Any help is much appreciated

Hello!I'm from Lyon (France) and I would like to travel to Budapest with an interrail global pass. My plan is to travel from Lyon to Paris then from Paris to Budapest then come back (Budapest => Paris => Lyon). I wanted to know if the journey from Lyon to Paris is included in the interrail global pass ? or only the journey from Paris to Budapest ?Thank you

Hello!I have a travel pass for me and my family. But for some reason we cannot make a seat reservation from Kristiansand - Oslo and from Oslo - Bergen and other destinations. Via de app we can see the possible itineraries, but when we go to the website to book (as it is not possible through the app for some reason), I keep receiving this error: “We can't find any trains that match your search. Please change your search and try again.” I have no idea what I am doing wrong, but it is frustrating as we really want to plan our trip.Can someone help me out? 

Hallo,ich will über das Interrail-Reservierungssystem in Norwegen Züge reservieren. Meine Frage ist, ob ich irgendwo bestimmte Plätze auswählen kann (zB Fensterplatz)? Auf den Onlineseiten der Unternehmen kann man leider keine Reservierung buchen. 

Hi,I really hope you can help me. I need to book reservations for my and the 4 other people in my group to get on the 11:04 Eurostar from London St Pancras to Amsterdam Centraal on 28/06/22 and also the NJ468 Nightjet train from Vienna to Paris on 23/07/22. I seem to be unable to book these on the interrail website or on the websites for the individual railway companies and it's showing an error message that it may be fully booked. I have however seen this error message before when this was not the case. How do I find out of they are in fact fully booked and how can I get on those trains? I really need to be on them.

Hi everyone,Me and my friend are doing an interrail this summer. We both have our mobile passes in our apps. While planning, I bought a reservation train ticket for us both (two travellers in the same ticket). Will this ticket be linked to her pass somehow? How should we procceed? Thanks in advance!

Is it necessary that I take the next train at the same spot where I left the last one? Or is it allowed to travel otherwise in the meantime. For example: I travel to Berlin, now I chill some days. Does my next ride has to start in Berlin or is it allowed that my next ride is from Amsterd (because I travelled with a car in the meantime for example). Thanks guys! 

I'm having two problems with my Eurail pass: I’m not able to do a seat reservation in one of my journeys specific the one between Barcelona Sants - Madrid Puerta de Atocha on the 13th June 2022. I have contacted Eurail customer service about this, they explained that seat reservation between Barcelona Sants and Madrid Puerta de Atocha, have to be purchase on person at the station counter. However as seat reservations are recommended to be purchase at least two weeks prior to travel date, as not many spots are available for holders of Eurail pass, I don't have the chance to buy it until the day of my arrival and departure (13 June), when I need to continue my trip coming from Paris same day.I asked a relative living in Paris to come to a TGV station to purchase a reservation seat on my name, for Paris - Barcelona journey. The TGV officer was very helpful and seat reservation purchase was success.However, I asked another relative in Barcelona to do the same at AVE office at Barcelona San

Hello,I have a global mobile pass.I want to book a seat for July: Napoli to Calabriaon the FR tain.When going to ‘check out’ on the interail reservation website: all the sudden 9€ extra to SEND me a paper ticket!!! (Belgium)we choose to travel with ECO awareness and then are obliged to have a paper ticket?I booked another one yesterday, also frecciarossa train and worked fine with PDF seat reservation.can anyone please clarify why this difference? Not cool..ps: tried OBB website, seat reservation not working (anymore?) for Italy it seems

Hi there!I would like to ask whether the train conncetion of a given day is subject to change. For example, I see in the app that I’d need to add a certain train conncection of a given day/time to my Globalpass. However, can I still travel that same day but in another time in case of delay due to train connection or my plan changes?Thanks a lot!