Solved

In the DiscoverEU app there is a Start by setting a password button and even though I push it and ask for my password, no confirmation email will come to my email address nor a password for me

Hello, I would like to buy an Interrail Pass today or this week-end starting from Monday, July, 18th 2022.In the Interrail website, it's not possible to buy any Pass at this date. How to proceed? Help me please. Thank you for your answer. Best Regards, David Gruson 

Dear all,I am writing to ask regarding the 3 months global pass pass validity. If my first day of travel is on 30th June, will June be counted as a whole month so my pass is available 30/6-31/8, or the pass will valid from 30/6-30/9？I am grateful for your response and looking forward to hearing your kind reply. Thank you very much! 

While my husband and I are traveling, our first leg of our journey through Italy, almost every train says it requires 1st class tickets that we will need to buy. I am trying to figure out how to buy (we already have the 2nd class italy pass) 1st class tickets for this trip so I can also get seats reserved. Thanks for any help!

I am travelling with one other person from Lille France to Bordeaux France and I have the mobile pass, I understand that you can put the trips in the plan on the app and then that will work for taking that trip but I am confused about making reservations where required.From what I understand reservations are separate from the interrail pass but you can make the reservations and pay for the reservation for the specific train time you want to take on the interrail website. But when you make the reservation, do you have to print it out and show it on the train along with the QR code on your interrail app or can you put the reservation you have bought on the app?

I just started using the Eurail Global Pass and i’m very insecure about it. I already lost one day of trip i think because i couldn’t reserve a seat. And now i’m not knowing how to use the app and the website, because the informations in them are not matching.  My questions is:  How do I know that i will get a seat in the trains that don't need a reservation? And what do i show to get in the train?I made a reservation on the website in my account and this trip didn’t appeared in the app, what do i need to do?

I’m tying to book seat reservations for 4 from Barcelona Sants to Valencia Sorolla on June 24 but the specific train time (18:15) I need (that is listed on RENFE site and on Rail Europe) is not listed on Eurail so I can not reserve my seats. I called Renfe and they said Eurail pass holders can only book that train 3 days in advance-- is this true? Also he said there were 125 seats left for that particular time but couldn’t tell me out of how many total so I don’t know if this is good or bad for my chances of getting a seat if I wait until I am in Spain to reserve? I will be traveling from Montpellier to Barcelona earlier that day and need to connect to that specific train to get to Valencia. Does anyone have any tips, advice or experience with this? Thank you!

I Spent 400+ Euros on a 1st class pass for my wife and I and I can’t make reservations through the Eurail website!?!? I travel in two weeks and I’d like to have our reservations placed!

Hi, i am trying to book a train from zurich-como on 09.06.22. But when i try to book a seat it says «prices unavaileble. Come back in a few houres to see prices and reserve a seat». I have checked the website many times during the last few days but it still says «prices unavaileble». I have also checed with the train company and the train is not sold out. I get the same error if I try to book any other random seat reservations. Does anyone share the same problem?? 

Hello!I have two important questions:As you can see in the first image, it won't let me reserve a seat for either of the two trains from Ljubljana to Split. Do you know how and where I can reserve seats on both trains? Does it mean that they are full or that I have to buy the ticket at the station? The second question is why on the seat reservation website (first image) it says that the train from Ljubljana to Zagreb is the NT 415 and in the application (second image) where I have the pass it says that it is the EN 415 train?   Thank you! 

I have emailed customerservice@interrail.eu 4 days ago regarding why my night train ticket from Genova to Rome shows price of 3 Euros when I have actually been charged 122 euros. The reservation ticket also states it is a second class ticket when I have actually booked the first class couchette. The ticket shows a seat number instead of a couchette number. i.e 14A, 14B etc.

I would just like to know because i really don’t want to waste one travel day. Also, is there a way to see travel days in advance? (if i activate my pass would it show my travel days before i use them?) Please rectify me if I’m being unclear! 

Hi there i was wondering if anyone could help! me and my friends were planning getting the 23:09 train from Stockholm Central → Copenhagen, changing over at Malmo C. This comes up in the journey planner, but it is not available to see in the reservation sections? I have also tried the SJ.se website for the swedish railway services, and it’s not on there either?  Any help appreciated!

Hey!I was just about to reserve a seat for train NT 1, leaving Stockholm Central to Malmo at 23.09, June 10. This is visible in the Rail Planner app, but it turns out that this connection can’t be found on the seat reservation site. What’s up and which one to trust..?This is first of many reservation I need to make, didn’t have the best start apparently :D Anyone able to help a first timer? :) 

Hello fellow travellers. I am interested in going from Denmark (Aarhus) To Spain (Valencia) to visit some friends. On the way I want to stop in Germany and France, before i travel back to Denmark. I can’t get in contact with the support, so I am hoping this community can help answer my questions.If I buy the global pass (10 days within 2 months), will I then be able to travel all the way from Aarhus to Valencia and back to Aarhus with a large backpack and a guitar, on any days I choose within 2 months from my departure? On the interrail map, the only station in Denmark seems to be Copenhagen.Is there any parts of the trip that is not included in the global pass? Or can i travel freely within all countries during my 10 travel days?  

Hi, everyone.I have a one country pass for Italy (I’m travelling in the beginning of July) and I booked my reservations on the ÖBB website, because I saw on the interrail.eu website that I could do that. But I noticed that I didn’t needed to use my pass number during any of the reservations and I thought that was a bit weird.I just received an e-mail from interrail.eu saying that I could start booking my reservations on their app/website and now I’m confused if my reservations made on the ÖBB website are valid or not. Noticed that I have received the email with all of the ticket reservations but I don’t know what to do now

Hi, I have been emailing interrail but I have been unable to get an answer. Me and my friends are trying to get a reservation on a train from Lille Europe (France) to Amsterdam Centraal, however when on the interrail website it doesn’t allow a reservation. The reasons given for why we can’t reserve it seem contradictory, see attached images. One of these reasons is that it can only be booked 90 days in advance, but that day is long gone. What can we do to get a seat reservation on this train? We tried calling the station but it was just an automated voice saying the number didn’t work. Please reply asap as we need this reservation.Train DetailsDeparture and Arrival Date – Friday 5th August 2022Departure from Lille Europe – 20:30Arrival at Amsterdaam Central – 23:11Thanks,Maria Chiara Grech 

Hello, I would like to add my interrail pass on the Rail planner app but it says that I can't because it's already been saved on another device, which is true because I saved my pass in the app on my former phone which has been stolen 2 months ago... so I would like to know if there is any way I can add my pass on my new phone without having to "remove the pass from the other device" as it's suggested to do on the FAQ platform and I obviously can’t do it. Thanks !

I’m trying to order a train to and from Belgium and since I can’t do it through the eurail site I need to do it through b-Europe.com but they require a pass cover number and I have a mobile pass. I have sent a private message to Magdalena but have gotten no answer. Please help.

Hello, I have a question about réservation and train not on time. I need to take a train to arrive in a city in which I can take my Interrail but thee problem is that : between the 2 trains there are only 15 minutes. My question is this : if the train before is late and I can’t take the train intrerrail that I have reserved, what can I do ? Can I take the next whithout making the réservation or I need to pay an other ticket ? 

Basically what the title says. I’ve made quite a few reservations in the website. I know these are separate from the reservations in the apop, but when I try to put into the app my stops, the app also wants me to make reservations. I just wanted to make sure that the reservations I made outside of the app were valid and that the eurail would work with them. I’m also made a few reservations in websites outside of the eurail website

Recently I have been looking at the trains into Athens Greece from Prague. In the Rail planner I went from Prague to Athens and found no trains. Then I put Belgrade, which didn't even come up. Finally I put Skopje Macedonia to Athens and also couldn't find a train. Is there something I'm missing here? Or is there no longer a way to Athens with the eurail?

Are there alternative ways other than the Leonardo express that takes you from Rome termini to the main airport?  

Hello everyone,I won the interrail global pass (7 days of travel over a month) and I have problems to make seat reservations.I plan to leave this summer from July 30th to August 15th from France to Germany, Poland, Hungary and finally Austria.When I try to book my seat for the trip from Berlin to Gdansk by train on July 31st, on the interrail website it says for all trains: "Prices unavailableNo prices were found for this route. It is possible that seats for Pass holders are sold out. Look for another route or see "More Information" for other booking options. If Pass seats are sold out, you will need to purchase a full-fare ticket to travel on this train".I would like to know if all the seats are taken (I would be surprised if this is the case since all the trains every day for several months show this)I am waiting for your feedback Thanks a lot

If I have the Global Pass, do I need to pay for luggage? like I’ll be backpacking so I’ll have a big backpack with me! So, with the globall pass, I’ll still need to pay for extra luggage?