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Salut, Cate zile trebuie sa iau (4zile sau 5) pentru ruta Londra -Constanta-Londra?Am facut o simulare si i-mi aratau 4 zile.Doua dus,doua intors.

Hello !I am from France, and I am visiting Hambourg in Germany with my family. We are going back home tomorrow by night train to Paris, and then go home with another train. I know it will take two days of travel and that's ok. However, when i put my travel on the railplanner app, the first part (Hambourg to Paris) use our inbound travel and I can't use my pass to go home... I dont understand this, because when we went to Hambourg, we did exactly the same travel in the other way, and it worked !I dont know how to do, and I would like not to get a fine going back home ...

I made two train seat reservations that I don’t need anymore because I changed my plans. Both are second class and are reserved on the 16th of August. I can’t get a refund for them so I wondered if anyone was interested in buying them. The first one is from Montpellier Sud-de-France (France) to Paris Aeroport Cdg2 Tgv Roissy (France), leaving at 13:59 and arriving at 17:36. I bought this one for €22,00. This train travels by Ouigo. The second seat reservation is from Paris Aeroport Cdg2 Tgv Roissy (France) to Bruxelles-Midi, leaving at 18:35 and arriving at 20:00. I bought this seat reservation for €29,00. The traintravels by Eurostar. Is anyone interested in buying both or one from me? Thanks in advance!

Does anyone know of a good little trip for a weekend for a family, last minute that might not be booked up!! From the UK 

Hi eurail community! I am doing some research on how we could improve getting food and especially dinner onboard night trains. Most night trains are killing their restaurant carriage because it's too expensive to have one, but i personally greatly miss having the option to buy and eat great meals onboard. I'm trying to find a solution that works both for passengers and operators. To make this tangible I’ve created this typeform where I’d love to have your input! If you have any ideas/things you would like to have onboard please let me know!! Thank you for your help!https://form.typeform.com/to/c53LYlHh

The app keeps telling me that I am offline, thus not allowing me to access my pass. I have tried to change the hour settings on my phone, airplane mode, restarting the app and the phone, but nothing changes.

When I scan the qr to change my account into my new phone it opens an useless google tab, what can I do 

May I use Global pass riding Italo railway ?Thank You.

Hiim looking for inspiration for travelling with my two teenage boys in the October half term. Open to ideas? tips and hints. Good advice?

Bonjour tout le monde alors que je pars de matin et que je m'apprêtais à ajouter mon passe sur mon téléphone il se trouve que les informations sont incorrectes apparemment alors que j'ai bien tapé mon nom de famille en sachant que j'ai acheté mon pass avec comme nom : mon prénom + mon nom, du coup j'ai recopié exactement mon prénom + mon nom Mon numéro de pass est correct pourtant donc ça peut pas être ça Comment faire svp ?Merci

I have returned to my home town Amsterdam after a great trip through Belgium and France with my Interrail pass. On a journey from Paris Gare de Lyon to Lyon Part Dieu, there was a one hour delay (the trip lasted 3 hours instead of 1:56 hours). On the train, an announcement was made that the delay qualified for a (request for) compensation. I am assuming that in my case, I could file a request for compensation at Interrail. How and where could I file such a request?

Is it correct that if I had purchased my interrail pass via Rail Europe I would not have been charged for seat reservations on all the trains I have had to book in advance of my trip? Seat reservations alone have come to €135.60. 

Hi everyone!I’m planning a trip from Paris Est to Luxembourg on August 23rd (departing at 10:40 AM and arriving at 1:33 PM) using a 1st Class Interrail Pass.Looking at the timetable, part of the journey is operated by a rail replacement bus. However, when I try to book my seat reservation through the Interrail self-service tool, it only allows me to reserve the seat for the TGV train segment.I’d appreciate your help with a couple of quick questions: Is the seat reservation only required and possible for the TGV portion of the route? For the replacement bus, is it enough to just show my active Interrail Pass on the Rail Planner app when boarding? Thanks in advance for any tips or recent experiences on this route!

I have stopped receiving emails regarding being compensation for the financial cost to me after Eurail have given my data away to criminals. I need something to be actually done.Has anyone else experienced this lack of care and disgusting customer service?

Bonjour, j'ai réservé mes billets sur le site Internet, Il b'apparaise pas dans mon voyage. Il faut que j'aille les trouver dans mes réservations,dans les sous menus. Est-ce que ces gênant pendant le voyage ou pas ?

Bonjour, j'ai réservé mes billets sur le site Internet, Il b'apparaise pas dans mon voyage. Il faut que j'aille les trouver dans mes réservations,dans les sous menus. Est-ce que ces gênant pendant le voyage ou pas ?

Bonjour, je n'arrive pas à réserver de place assise gratuitement grâce au tarif parcours d'approche Interrail prévu pour les résidents français. Au guichet en gare SNCF on me dit de passer par Interrail. Mais Interrail ne me dit rien. Je voulais donc savoir certains ont réussi à avoir la réservation de place assise gratuite dans un TGV français pour un trajet jusqu'à la frontière française svp ? J'ai pourtant bien expliqué à deux agents de la SNCF au guichet TGV INOUI vers chez moi mais les deux dames semblaient ne pas être trop informées, elles m'ont dit que leur logiciel avait changé il y a un an et qu'ils ne pouvaient pas me faire ticket gratuit et d'un autre côté elles m'ont dit ensuite que la SNCF ne faisait pas ça du tout, et que c'était Interrail, apparemment sur l'application Interrail on peut réserver gratuitement une place assise. Hors, je n'ai rien trouvé de cela en passant sur l'application mobile puis le site.  Merci beaucoup 

For backup purposes I have shared some of my past trips with a share link, one that looks like this:https://eurailapp.com/share/trip?id=IDENTIFIER&brand=interrail&type=listI just realized that the one I exported over 1 month ago is now displaying “Internal Server Error” while freshly exported ones are displayed properly. I no longer have access to these trips (changed phone). Do you know how can I possibly recover this?

Hey everyone, I’m just wondering if there’s a way to contact DiscoverEU at the weekend?  thank you. 

Hi, I booked two tickets with Discover (one for myself and one for a friend) and received the confirmation email with the tickets. However, today I got an email asking me to log in to the DiscoverEU app, even though I’m already logged in. When I check the "My passes" section, I can see my name and the pass, but if I try to view the details, the app says my phone is offline—even though it isn't. Can anyone help me?

Hi, I booked two tickets with Discover (one for myself and one for a friend) and received the confirmation email with the tickets. However, today I got an email asking me to log in to the DiscoverEU app, even though I’m already logged in. When I check the "My passes" section, I can see my name and the pass, but if I try to view the details, the app says my phone is offline—even though it isn't. Can anyone help me?

We were stuck in Amsterdam on January 5th this year when due to heavy snow in the region. It was gobal news. Without activating global pass, we were not allowed to enter platforms. We didn't know all trains would be canceled that day. We tried to contact them vie live chat but no one provided any help. We kept on trying staying with kids and hoping train to operate. We had to stay there that day and try again on January 6th. ICE 121 suppose to operate Jan 6th in 6am as per EUrail app data. It showed on time. But it got delayed same as Jan 5th. We finally got on overcrowded train at 8: 45. We filed issue on February after returning home. Our case was closed without any resolution. Global pass are deactivated now. We filed delay compensation after researching online. We lucky save screenshot and photos. Even after submitting with all proof, our case are being answered by multiple agents but no resolution. I am sure I was not the only one who was stucked in Amsterdam in January this year.

Bonjour à tous, Au mois d'août je vais partir pour un voyage en Interrail d'environ un mois et demi au départ du sud de la France et je compte passer par l'Allemagne, le Danemark, la Suède, la Finlande, l'Estonie, la Lettonie, la Lituanie, la Pologne et la fin du trajet je ne sais pas encore (Autriche puis suisse ou Autriche puis Italie ou Allemagne à nouveau... pour revenir en France). Ça sera la première fois que je partirai pour un aussi long voyage seul en traversant des pays que je ne connais pas comme ceux du Nord et de l'Est. Je voulais donc savoir s'il y a des particularités à connaître en passant par ces pays notamment durant l'été, et si vous avez des conseils à donner s'il vous plaît. Merci beaucoup !

I’m in London, CET -1; it’s currently 23:15local time, and a night train departure in 30 minutes’ time at 23:45 is already shown as having taken place. I can’t select it. An hour ago, at 22:15, it was still working. The device on which the app is running is set to CET -1; it’s an iOS device. 

Hola, buenas tardes.Somos una tour operadora mexicana y en septiembre realizaremos un viaje a Europa con un grupo de 11 personas. Estamos interesados en adquirir el Eurail Global Pass a través de su plataforma y nos gustaría saber si es posible obtener una factura por la compra.En caso de ser posible, ¿podrían indicarnos cuál es el proceso para solicitarla y qué requisitos debemos cumplir? Asimismo, nos gustaría saber si es posible emitir una sola factura por la compra de los 11 pases.Muchas gracias por su atención. Quedamos atentos a su amable respuesta.