Get ready to travel

I made a seat reservation from Venezia Mestre to Rome Termini for my upcoming trip on September 19 on a departing train at 8:34 AM but now I wanted to catch an earlier same rout train whichstarts at 7:38 AM. Ca anyone suggest how to switch my existing reservation to a different train? Thanks

Hi! This is my first post so please forgive me if I’ve done anything wrong.I have a five-day Interrail pass for a holiday in early September (travelling 4-15 Sept). I now need to book another trip in late September (leaving 22 Sept). I want to book now, not wait till I get back. Can I buy a second pass and use it to make reservations before I travel with my existing pass? Thank you !

Hi, i have to travel todayUnable to book seat for Frankfurt to Paris I am not able to the book the seat, is there any issue with the reservation system?

So I have been in France for the past 3 days and I just saw on my discover eu app that I need to be online. Problem is that my phone is connected to WiFi and has access to mobile data. Every other app on my phone works perfectly fine but when I open my discover eu app its like i have no Internet. I cannot open my seat reservation nor look for any other travellers in the area. The worst part is that I don't know how I can get my app to be online. And yes I have tried restaring my phone. I don't know what to do because it says that I have 10 hours to get the app to be online to have my pass ready. Does this mean my pass will get inactived? 

We were booked to go from Frankfurt to Copenhagen by train from Frankfurt to Hamburg Hbf then Hamburg Hbf to Copenhagen. There was just one problem - the train to Copenhagen went from Hamburg Altona not Hbf and there wasn't time to make the connection. Fortunately DB were able to get us on a later train with seats reserved but we are arriving a couple of hours later than planned.It's definitely worth checking that the connections offered are correct and actually work!

We’ve got passes for 4 days of travel in one month, but now we’ve made all our reservations we have realised we need 5 days. We could refund our 4 day passes and replace them with 5 day ones, but then the passes will have different numbers than the ones we used when making our reservations.Does anyone know if this is likely to cause a problem with our reservations? The Interrail chatbot says it will be OK, but we don’t want to be standing on a platform somewhere being told our reservations are no good.Our other option is just to pay one of the days as if we didn’t have passes, but I think this is likely to work out more expensive.

Good evening,First time Interrailer (4-day Global Pass) and UK resident, just learned about outbound and inbound journeys and I’m now reviewing my current itinerary. I have two separate but related questions:Currently, my trip starts with a Eurostar journey from London → Cologne on the 14th September, via Brussels. My understanding is that this entire journey counts as an Outbound journey, and therefore not towards one of my travel days. Is this correct? Do outbound and inbound journeys have to cross an international border to count? Because right now I’m looking at a £35 single/ £50+ open return ticket to get from my rural little village to London, so if I can cover either or both of those with the Global pass, that would be a big help.I’m aware that the two situations above potentially conflict. That’s my problem to work out. I’d just like to be sure I understand what the possibilities are.Any help greatly appreciated,Warr

If my ticket can't be scanned, what should I do? The route is Rome Termini-Bari, the controller tells me that he can't scan the QR code 

Hi everyone,I've been trying to book seat reservations with Eurail and keep getting error E0500. Has anyone else run into this? I've already tried [mention what you've tried: refreshing the page, switching browsers, trying the app instead, etc.] but the error keeps showing up. Any help or shared experience would be much appreciated.Thanks in advance!

Hi, In the interrail planner it says that there are no more available seats for the eurostar from Paris to Amsterdam on this date, but in raileurope the seat still looks available. Is this possible? Or will I get an error later or have to stand?The times are also off by 5 minutes but I assume that’s a glitch.  

Hello!Interrail just announced relay strike action that will impact rail networks across the Netherlands on the 9th, 13th and 15th of September which affect my travels and I don’t know what to do now and need advice.Interrail states: “There will be no trains throughout the Netherlands on these days.” On the 9th I’ll travel from Berlin to Amsterdam, will this also be cancelled, how do I know?On the 15th I’ll travel from Amsterdam to Paris and the Thalys website does not state that these trains are cancelled (only a few due to construction), so how do I know if it is cancelled or not? 

Hi. Just looking for a bit of help. I am leaving today but my husband has had to delay his departure until tomorrow unfortunately. I have tried to move his active pass to his phone this morning but it doesn’t give me an option to move pass as I think it should for. It just says this pass is active on another device. Go back or contact us. Others talk about the option to move it. What am I doing wrong??? Thank you 🙏 

Cuando planifico mis días de viaje en la app, en cada tramo de tren me aparece “Está listo para abordar”, “Puedes comprar una reserva de asientos si lo deseas, pero no es obligatorio” o bien “Este es un tren popular. Se recomienda hacer reserva de asientos, pero no es obligatorio”. Mi duda es (sobretodo cuando aparece la segunda o tercera frase) si puede que el tren esté completo y no dejen subir a pasajeros sin reserva o bien, como en nuestros trenes de cercanías, siempre queda la posibilidad de viajar de pie. 

Hi guys! Would be interesting to make a collection of experiences with train cancellations, missed connections and being stranded etc and what solutions the companies provided. Ideally also with a year provided because experiences may change over time.  I will start with two recent experience: November 2025 (RENFE, Spain): I missed my AVE from Madrid to Montpellier because of a delay coming from Andalusia. At the help desk in Atocha they wanted to offer me a hotel free of charge and that I could use the same train the next day. But as I had to be at home in Austria the next evening, I asked if I could go to Barcelona and take the AVE to Lyon the next morning. They agreed, gave me a hand written seat reservation for the next AVE to Barcelona and said I should go there to the customer service.In Barcelona the staff was everything but friendly and said it’s two different companies blabla and that they can’t provide hotel. After a lot of waiting and discussing they gave me a reservation fo

Hi everyone,we are currently traveling back to Germany (home country) by night train and didn’t realize that the app uses this journey as an inbound travel although the first stop in Germany is after midnight. Now we can’t change the journey anymore and have used an inbound ticket, but we still have to travel in Germany the next day to get back to our hometown. Does anyone know how we can fix the problem or if the conductor will let us go in the next train without a ticket?  Thanks :)

Dear forum,In the beginning of August I plan to go from germany (preferably Braunschweig) to Riga in Latvia with the mobile eurail global pass. However, I do not find Riga as station listed in the New version of the app. It seems that this is a common problem as the Baltic companies do not fully cooperate with the creators of the app in supplying their time schedules. Some previous notes say that one is supposed to manually add train connections to the app. However, I do not find a way to do that in the newest version of the app, as one simply is not able to chose a destination. Can anyone help?Greetings,Lennart

Salve, oggi è il mio primo giorno di viaggio, da Roma a Thun (Svizzera) passando per Milano.Ho attivato partendo da Roma(sul mio pass di 5 giorni) il mio primo giorno>è corretto?2) Oppure dovevo attivarlo a Milano vers Thun?3) oppure dovevo attivare il primo giorno domani da Thun a Parigi?Inoltre attiverò il 5 ultimo giorno la sera che tornerò da Thun a Roma>è corretto?Prego rispondere quale punto è corretto...Non è chiaro sulla guida!Grazie milleC.

Salve, oggi è il mio primo giorno di viaggio, da Roma a Thun (Svizzera) passando per Milano.Ho attivato partendo da Roma(sul mio pass di 5 giorni) il mio primo giorno>è corretto?2) Oppure dovevo attivarlo a Milano vers Thun?3) oppure dovevo attivare il primo giorno domani da Thun a Parigi?Inoltre attiverò il 5 ultimo giorno la sera che tornerò da Thun a Roma>è corretto?Prego rispondere quale punto è corretto...Non è chiaro sulla guida!Grazie milleC. 

Salve, devo partire lunedì mattina per Lourdes, mi avete consigliato roma >parigi e poi lourdes ma non trovo nessuna prenotazione né da torino né da milano…Invece di passare per parigi , quale è un alternativa per andare a Lourdes?Grazie!

Buongiorno, devo acquistare un pass per fare il seguente viaggio:17/8 parto da Roma mattina e arrivo a Parigi pomeriggio e dormo a Parigi >ho letto che per le partenze e i ritorni sono esclusi dal pass>per questo primo giorno devo usare il primo ticket oppure no?18/8 sera parto da Parigi e arrivo a Lourdes la mattina del 19/8>utilizzo un ticket19/8 dormo a Lourdes20/8 pomeriggio parto da Lourdes e torno a Parigi lo stesso giorno>utilizzo un ticket20/8 dormo a Parigi 21/8 sera parto da Parigi e arrivo lo stesso giorno a Berna svizzera>utilizzo un ticket30/8 sera parto da Berna e torni a Roma>è il viaggio di ritorno a casa>devo usare un ticket?Tutto questo per capire se devo acquistare un pass 3 giorni (Parigi>Lourdes>Parigi>Berna) o un pass 5 giorni (Roma>Parigi>Lourdes>Parigi>Berna>Roma)Grazie!!

Why when I look at my train journey plan and trip book seat does the app not allow me book through the app?

I am exchanging my standard reservation pass (using our booking code) for the next day to London from Brussels. The Eurostar website is offering me upgrade to plus for £5. Is this available on an interrail standard pass please? 

I am exchanging my pass for the next day and the Eurostar website is offering me upgrade to plus for £5. Is this doable in and interrail standard pass? 

I am trying to look at trips from Salzburg to Prague in December and Eurail messages say they are waiting for an update from railway and to check back.  Is this typical behavior?  I get no results so cannot even see the routes and times.  Anyone have any experience with this?

Sto provando a prenotare i posti e mi dice che sono finiti i crediti ( che penso ricoprirono il costo della prenotazione a sedere) volevo perciò pagare il costo della prenotazione che era di 8€ ma credevo che il treno fosse lo stesso gratis tantè che sotto la scritta della prenotazione c’era scritto 16€ ( perché siamo in due ) e mi dice che non c’è più posto per prenotazioni gratuite infatti io volevo pagare ma non mi dà l’opzione . Aiuti ?