General

Hello !I am from France, and I am visiting Hambourg in Germany with my family. We are going back home tomorrow by night train to Paris, and then go home with another train. I know it will take two days of travel and that's ok. However, when i put my travel on the railplanner app, the first part (Hambourg to Paris) use our inbound travel and I can't use my pass to go home... I dont understand this, because when we went to Hambourg, we did exactly the same travel in the other way, and it worked !I dont know how to do, and I would like not to get a fine going back home ...

I made two train seat reservations that I don’t need anymore because I changed my plans. Both are second class and are reserved on the 16th of August. I can’t get a refund for them so I wondered if anyone was interested in buying them. The first one is from Montpellier Sud-de-France (France) to Paris Aeroport Cdg2 Tgv Roissy (France), leaving at 13:59 and arriving at 17:36. I bought this one for €22,00. This train travels by Ouigo. The second seat reservation is from Paris Aeroport Cdg2 Tgv Roissy (France) to Bruxelles-Midi, leaving at 18:35 and arriving at 20:00. I bought this seat reservation for €29,00. The traintravels by Eurostar. Is anyone interested in buying both or one from me? Thanks in advance!

Does anyone know of a good little trip for a weekend for a family, last minute that might not be booked up!! From the UK 

Hi eurail community! I am doing some research on how we could improve getting food and especially dinner onboard night trains. Most night trains are killing their restaurant carriage because it's too expensive to have one, but i personally greatly miss having the option to buy and eat great meals onboard. I'm trying to find a solution that works both for passengers and operators. To make this tangible I’ve created this typeform where I’d love to have your input! If you have any ideas/things you would like to have onboard please let me know!! Thank you for your help!https://form.typeform.com/to/c53LYlHh

The app keeps telling me that I am offline, thus not allowing me to access my pass. I have tried to change the hour settings on my phone, airplane mode, restarting the app and the phone, but nothing changes.

When I scan the qr to change my account into my new phone it opens an useless google tab, what can I do 

May I use Global pass riding Italo railway ?Thank You.

Hiim looking for inspiration for travelling with my two teenage boys in the October half term. Open to ideas? tips and hints. Good advice?

Bonjour tout le monde alors que je pars de matin et que je m'apprêtais à ajouter mon passe sur mon téléphone il se trouve que les informations sont incorrectes apparemment alors que j'ai bien tapé mon nom de famille en sachant que j'ai acheté mon pass avec comme nom : mon prénom + mon nom, du coup j'ai recopié exactement mon prénom + mon nom Mon numéro de pass est correct pourtant donc ça peut pas être ça Comment faire svp ?Merci

Travelling from Amsterdam to Copenhagen on 8th August.  An email received  on 25 July from DB says to find alternative connection for our journey because of a timetable change but the info on their email shows a connection we did not book.  First leg and final leg match our journey but the second leg has a different train listed though the times are the same.  First leg 1000 hours Amsterdam to Osnabrück Hbf   ICE 145Second Leg /journey 1323 hours Osnabrück Hbf to Hamburg Hbf  says ‘ICE 2532 Direction Hamburg Hbf’  however this is not the train I have a booking for.  We booked /have a reservation for the  ICE 202 arriving Hamburg 1515 hours.Final leg/journey is 1628 hours Hamburg Hbf to Copenhagen on the  RJ 13462 Direction Koebenhavn Following the link on their email I get to a page that has a link to the pdf for our original reservations and further below the seat reservation info there is then a heading saying  ‘Your alternative travel itinerary on Sat 8. Aug 2026’ and when I click o

I have returned to my home town Amsterdam after a great trip through Belgium and France with my Interrail pass. On a journey from Paris Gare de Lyon to Lyon Part Dieu, there was a one hour delay (the trip lasted 3 hours instead of 1:56 hours). On the train, an announcement was made that the delay qualified for a (request for) compensation. I am assuming that in my case, I could file a request for compensation at Interrail. How and where could I file such a request?

Is it correct that if I had purchased my interrail pass via Rail Europe I would not have been charged for seat reservations on all the trains I have had to book in advance of my trip? Seat reservations alone have come to €135.60. 

Thanks to everyone who joined our Moonlight Express giveaway and shared the night train you'd love to spend a night on. Reading through your replies felt like travelling across Europe one sleeper at a time. The Caledonian Sleeper came up again and again, so it's safe to say it's a community favourite. There were plenty of other inspiring routes too, and you've given us lots of ideas. We'll put together a list of all your recommendations soon, so everyone can discover a few new overnight journeys to add to their wish list. And now, the moment you've been waiting for. Congratulations to our five winners:🎉 ​@AdrianaTirla 🎉 ​@GrumpyBadger 🎉 ​@Regina 🎉 ​@CarolinaRafael 🎉 ​@Michela  We'll be in touch with each of you shortly with the next steps. Thanks again to everyone who took part and shared your favourite night train routes. We'll have more giveaways and chances to win in the future, so keep an eye on the community.

Hi everyone!I’m planning a trip from Paris Est to Luxembourg on August 23rd (departing at 10:40 AM and arriving at 1:33 PM) using a 1st Class Interrail Pass.Looking at the timetable, part of the journey is operated by a rail replacement bus. However, when I try to book my seat reservation through the Interrail self-service tool, it only allows me to reserve the seat for the TGV train segment.I’d appreciate your help with a couple of quick questions: Is the seat reservation only required and possible for the TGV portion of the route? For the replacement bus, is it enough to just show my active Interrail Pass on the Rail Planner app when boarding? Thanks in advance for any tips or recent experiences on this route!

I have stopped receiving emails regarding being compensation for the financial cost to me after Eurail have given my data away to criminals. I need something to be actually done.Has anyone else experienced this lack of care and disgusting customer service?

My wife and I have just returned from spending a week in Rome.  We travelled from  London and back on a four day pass.  Our planned route out was London to Paris; Paris to Lyon; overnight in Lyon; Lyon to Milan; Milan to Rome.  A few days before we were due to travel out we learnt that there was a national rail strike on the day we were scheduled to make the two journeys getting us from Lyon to Rome.    I won’t go into the detail of what we did in terms of rearranging our travel plans and having back up plans should things not work out, other than to say that we spent a lot more money than intended.   Imagine my astonishment, therefore, when arriving at Milan Centrale station to discover that although many regional trains were cancelled, not a single long distance train was cancelled and virtually all were running on time.  Had we simply taken no notice of the official advice about potential cancellations we would have arrived in Rome significantly earlier than we did. 

Bonjour, j'ai réservé mes billets sur le site Internet, Il b'apparaise pas dans mon voyage. Il faut que j'aille les trouver dans mes réservations,dans les sous menus. Est-ce que ces gênant pendant le voyage ou pas ?

Bonjour, j'ai réservé mes billets sur le site Internet, Il b'apparaise pas dans mon voyage. Il faut que j'aille les trouver dans mes réservations,dans les sous menus. Est-ce que ces gênant pendant le voyage ou pas ?

Bonjour, je n'arrive pas à réserver de place assise gratuitement grâce au tarif parcours d'approche Interrail prévu pour les résidents français. Au guichet en gare SNCF on me dit de passer par Interrail. Mais Interrail ne me dit rien. Je voulais donc savoir certains ont réussi à avoir la réservation de place assise gratuite dans un TGV français pour un trajet jusqu'à la frontière française svp ? J'ai pourtant bien expliqué à deux agents de la SNCF au guichet TGV INOUI vers chez moi mais les deux dames semblaient ne pas être trop informées, elles m'ont dit que leur logiciel avait changé il y a un an et qu'ils ne pouvaient pas me faire ticket gratuit et d'un autre côté elles m'ont dit ensuite que la SNCF ne faisait pas ça du tout, et que c'était Interrail, apparemment sur l'application Interrail on peut réserver gratuitement une place assise. Hors, je n'ai rien trouvé de cela en passant sur l'application mobile puis le site.  Merci beaucoup 

For backup purposes I have shared some of my past trips with a share link, one that looks like this:https://eurailapp.com/share/trip?id=IDENTIFIER&brand=interrail&type=listI just realized that the one I exported over 1 month ago is now displaying “Internal Server Error” while freshly exported ones are displayed properly. I no longer have access to these trips (changed phone). Do you know how can I possibly recover this?

Hey everyone, I’m just wondering if there’s a way to contact DiscoverEU at the weekend?  thank you.