Solved

hello everyone, I won the interrail ticket via Discover EU and I began booking my trains. One journey goes from Paris to Valencia. Accidentally I booked the journey for the wrong date. I want to travel one day earlier. I also used two of my four credits to book the seat reservations.  I’ve been researching on how to change the seat reservations but I couldn’t find any results so I wanted to ask wether someone knows how to change the date.  thanks for your help! 

Hi, my Interrail Global Pass starts next week on Tuesday morning. I wanted to check if everything is working and if I have any issues beforehand. It seems that I am apparently offline in the app. I can´t look at my pass I cant look at the Tickets or do anything. I have tried restarting my phone, switching wifi off and on I don´t know what else I can do to fix the problem. I am not able to deactivate my pass and move it to another device. I dont want to reinstall the app either, I had issues with that in the past, where in needed the support to unlock my pass for me to lock into my discovereu app. 

Jag köpte IR pass 251215. Aktiveras senast 261115.Är det giltigt tom 261215 då ? 

Hi there,Does anyone know what days does the Leo express train operates from Poland/ Bohumín to Frankfurt Süd. I think the website states everyday. I am hoping to travel on the 31st of August from Krakow. This train existed on the Leo express website and then a few days ago it just disappeared. It is still listed on the SBB app. Also, does anyone know if it is possible to make an Interrail reservation in the couchette sleep cabin please? It does not work on the Leo express website when you apply the Interrail discount. It comes up as unavailable/ soldout. Would really appreciate someone's help. ​@rvdborgt ​@Sebastian Vetter 

Hello everyone! I am currently planning an interrail trip for my family (2 adults and a then 9 year old and 4 year old) for next summer. We will have maximum of 23 days leave to travel.I originally looked at a global pass but I think given the age of my youngest a slower travel pace may be more preferable - we are currently considering a 3 or 4 day pass in Germany including a week in the south with a hire car to do some gentle hikes. One of the things my kids are obsessed with at the moment (aren’t we all?) is night trains and I was hoping to let them experience one for the first time. I’m trying to understand from the language used on the site if I can use the fourth travel day for a night train out of Germany (would be well within the 1 month as only have 23 days to travel). I was looking at either Munich to Rome, Stuttgart to Venice, Hamburg to Vienna, Berlin to Vienna or Berlin to Paris. If breakfast is served as well I think that would make it even more exciting for them - any rec

I want to travel from Germany to Imperia (Italy) tomorrow (Sunday) including bike transportation.I have to use 3 trains in totalICE from Germany to Zürich (CH) EC153 - Zürich (CH) to Milano Lamberti (I) IC641 - Milano Centrale (I) to Imperia (I) For ICE connection from Germany to Zürich I can do reservation for the bike by DB App ✔︎.Until now I found no way to do reservation for the bike for other trains. I checked Trenitala App + Website and SBB without success. Does anyone have an idea how to do this?  

Hi all,I have adventured without flying with my family for many years but this is my first time planning a trip using an Interrail pass. We’re planning a trip to Morocco next summer. If I can combine outward / inward train travel in the UK with the Eurostar it should come out as more economical then buying advanced tickets, but only if I can work out the reservations in Southern Spain!And this is where I am coming unstuck...I want to travel Barcelona - Málaga outwards, then either return the same way or go Málaga - Madrid - Avignon in July / August next year (yes, I really like advanced planning!!). I am using Rail Europe to check reservation prices and to get an idea of likely availabilty of reservations. Trouble is, if I request three or four reservations at once there are none available no matter how far in advance I ask to book. But if I ask for two, reservations are possible on many trains with only a week or two notice. Are there really only two pass holder reservations available

Hello everyone,I'm planning a trip and I'll be using a global pass for my train travels. I've heard that it's possible to book tickets directly at train stations without having to pay for individual tickets, but rather using the pass. Can anyone share their experience with this process? How does it work, and are there any specific steps or tips I should know about when reserving tickets with a rail pass at the train stations?Thanks in advance for your help!

Hi,from 31 Jan 2023 NS the national operator in the Netherlands will have the possibility to travel with Credit Cards with the train only using the credit card as a ticket like tap and go in cities like London for the underground. If you are travelling with an Interrail or Eurail Pass than you have to stop on your phone the possibility to use NFC if you have a Credit or Debit Card on your smart phone, because the ticket barriers at the station will register your credit card and not the QR-Code of your mobile Interrail/Eurail Pass.  Maybe the Eurail Team can do something that using the Rail Planner App the payment service is turn off like when using NS app. @Mukhammad Mostly this problem will have iPhone users.  More about using credit cards for traveling with NS:https://nieuws.ns.nl/bij-ns-check-je-in-en-uit-met-je-contactloze-betaalpas/

I found the advice to contact interrail when my reservation email did not come. ybut how?? no phone number, not even an email adress.

Hello when i am looking at my reservations i cant find the local trains connecting me too the bigger stations, i saw them when i booked but not when i look at it now. 

Wenn ich am letzten Abend meines 4-Tage-Mobilpasses in Zürich mit dem Nachtzug abreise und am nächsten Tag in der Früh im selben Zug in Wien ankomme - muss ich dann für den Teil in Österreich ( meinem Heimatland), der am 5. Tag stattfindet, ein eigenes Ticket kaufen?

Hello,I booked some seat reservations for me and my partner via the interrail website by adding us with our passes to a trip I created.In the Rail Planner App only I can see the Trip and more importantly the reservations in my account, she has no possibility to view or show the tickets on her phone.Am I missing something so we can view the reservations both or is this just bad design? Any help would be appreciated 

How can I remove a journey from "my trip" in the railplanner-app?

First time at doing this so sorry for being clueless. Am planning a trip as follows:Preston (Lancs) - London - Paris - Lyon - Nantes - Paris - London - Preston (Lancs). Question 1: Are the trains from Preston to London (and reverse) part of the days we can travel?Question 2: How many days of travel would we need to complete the French train journeys? Thank you   

I am looking for Route ideasfrom Ljubjana to St. Moritz(Switzerland) via italy. Along the way i can either do a 2 night stay or 2 1 night stops. I am planning to travel in october.My current idea are Trieste and Milano as they both are along the way. As there are no good train coonections from Slovenia to italy anymore(or did i overlook something) i am thinking about taking the Bus from Ljubjana to Trieste instead. I am looking for alternatives to Milano as i already have been there. (it was just the first stop that came into my mind along the route) Looking to get away with just 1 highspeed train reservation for italy.

Hi there, we have 2 passes one on each phone for our upcoming trip. I have planned out all 5 days, with reservations on my phone. We have a 5 day pass, being used over 14 days. I have activated the pass and fixed all 5 travel days. I now want to share the trip so my husband has his on his phone. Its the same exact trip for both of us.If I share using WhatsApp or email, what does he need to do when he receives it? And does it activate his days too, so all 5 have bar codes? I assume as I have activated my days, I am fit to travel now and need to do nothing else? Ideally I would like that to be the case for both of us as our trip is fixed now 

lost my in box! How can I recover my pass order confirmation? 

 Charged twice while ordering pass. Payment had a glitch. 

I have added my first trip. It required seat reservations, so I did that. I received an email confirmation with a QR code. Is there a way to add that to the app? Or another way to save it? I will have multiple trips with seat reservations and hoping I don’t have to find the email for each trip

I hope that someone can help this beginner to Interail. I have planned a trip on my desktop PC and have seat reservations for our trip to Italy. IHowever, I cannot see these on my phone, which is where my Pass is held and what I shall be using for my travel. How do I copy the trip from my PC to my phone?

I have a 4 day interrail pass. In the app, there is no way of adding journeys to the pass, so all days show as available.The reservations were booked via Rail Europe and SNCF, so only the Rail Europe show, that’s fine I have the others electronically and on paper. BUT these trips cannot be added to the pass to show a QR code. I don’t think proof of purchase of the pass will wash with the ticket controllers. If you press on add a journey, it only takes you to the planner and purchase of reservation. Cannot enter a unique reference. I think this app was designed in the 20th century!

I am travelling Bangor-Nice tomorrow. Should I upload that trip in its 3 separate journeys (3 trains) which take place on the same day, or as one. The proposed journey on the planner does not have the Eurostar time for the train I have a reservation on.

I am looking to travel from Rovaniemi to Lulea or Boden in time for the departure of the night train to Stockholm. Because of poor service on the railways here, I will need to take a bus from Kemi to Haparanda at the border (this is definitely not included in the pass). However, though there are only a few trains per day from Haparanda to Lulea, the Interrail app is allowing me to add a bus service to my passport that runs at a more ideal time.The bus is listed as Bus 20 from Haparanda to Skelleftea stopping at Lulea where I am going. No operator is listed. Because this service is on the Interrail system and can be added to the pass, does that guarantee that the pass will be accepted? It could be a bus replacement service for a train but I can find no information about this bus route on the internet so I cannot guarantee it.

One of us will be turning 60 on day 3 or 4 of a 4day Eurail pass.  Would she be able to purchase a senior pass or would she have to purchase the pass based on her age at the first day using the pass?